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    Unlimited Stone

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    4 years ago

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    Carefree Kitchens

    Carefree Kitchens

    (6 reviews)

    Sadly we had a house fire and our entire house was lost. My wife and I spent months driving to…read moredifferent shops some upwards of fifty plus miles away looking for the perfect kitchen. Knowing that the kitchen is the center piece for all houses now, it was very important that we had the perfect one for us. We found that perfect kitchen at Carefree Kitchens. We set an appointment and decided the first seating with our sales person who helped us through the entire process. Then came and installed and the crew showed up the day written on the contract and we could not be happier with the results. I recommend 100% the work and care that they put into getting us through a most traumatic time.

    This place was by my job and I decided to pop in to see what they offered. I had already done my…read moreprice comparisons but thought stopping by one more place wouldn't hurt. He gave pretty comparable pricing and told me I could get a shipment within 3 days. All cabinets would come built and I would just need someone to install it. CON: Well, when I decided to order my cabinets, Bud was on vacation and the other guy couldn't take my order. Then the cabinets took longer than a 3-day delivery because of the day I ended up ordering it on. The cabinets also arrived late on delivery day. Bud told me there was traffic. The guys end up telling me it was because they were short staff. I love honesty....no need to lie. So, my contractors ended up waiting around for 3 hours...not fair to them. PRO: Bud tried to make it up to me. A couple of pieces did not come in and I ended up needing an additional filler that he did not charge me for. I also ended up having to order another filler and that came in a timely manner and I picked it up from their showroom. Overall good experience, just need to tighten up ordering and delivery.

    Williams-Sonoma - Super find only 9.99!

    Williams-Sonoma

    (13 reviews)

    $$$

    Cross Keys

    I've probably been going to this Williams-Sonoma for around 20 years. Here are some things that…read morereally stand out about this store. 1. Many of the staff are long-timers, and in some cases, very long-timers. I know a number of them by name, and enjoy chatting with them when time permits. They know their product stock intimately, they care deeply about helping you, and they seem to operate on the assumption that they will be having a long-term relationship with their customers. 2. The fact that it isn't in some massive mall is a huge advantage. There is ample parking in a parking lot directly in front of the store. You can walk from your care to the store in 5-7 seconds. Compare that to what it would be like at a major mall. 3. I am always asked if I need help within seconds of entering the store. 4. Sale items are usually segregated into a special display or area, and thus are easy to find. 5. During holiday season, they always have wonderful beverages (apple cider or hot chocolate) and samples of peppermint bark available for shoppers. I sometimes drop in to get these for a pick-me-up even when I'm running other errands! 6. I run into other people I know when shopping here on a fairly regular basis. I think that's because this store is a magnet for people living in Roland Park, Guilford, Homewood, Mount Washington, and the Falls Road/Park Heights corridor who love the role food and beverages play in living the good life. Those serendipitous encounters and conversations add to the fun of shopping here as well.

    I'll start with I actually love the store/brand. I could literally spend hours finding things I…read morenever knew I needed and suddenly can't live without. HOWEVER! The customer service I received during my recent visit last week left a bitter taste in my mouth. I placed an online order to pick up. I was gifting this order as part of a congratulatory gift to a friend on the purchase of her new home. When I got there I waited in line behind two ladies. The associate was super personable and chipper with them each. With each transaction, making comments on their order and even stars to one how she had "just grabbed the last one" of something while giggling. When my turn came I did not receive the same customer service. She went in the back and got the order and asked me to sign a form. While signing it I asked if the store had GIFT BAGS or WRAPPING PAPER. She says "I can give you another shopping bag and some tissue paper. I said no I need a gift bag, how about the wrapping paper? She says "the wrapping paper is $8". I think to myself, I never asked for the price of the wrapping paper I'm asking if it's available and if it is please show it to me! So I ask her what the wrapping paper looks like because obviously she's not trying to wrap the item and not going to offer it. Instead of the associate saying well let me show you a sample, she begins to verbally explain the print on the wrapping paper. While she's explaining it she's also taking out tissue paper and another shopping bag (which I didn't ask for). I asked if it was possible to see the wrapping paper and she shuffles around behind the register and asks another associate if there was any up front. Finally she goes in the back and brings the smallest piece of wrapping paper to show me. I agreed to buy it and before anything she reminded me it was $8. I paid, she took my item in the back and wrapped it. When she brought it back she was about to hand it to me until I looked at the shopping bag that had my receipt attached (because why would you hand me an item instead of putting it in the bag?) The entire time she has this forced smile like I was taking up her time. While in fact she took up her own time by not being proactive. I've never had to beg for wrapping paper before, I guess there's a first for everything. I won't be going back in there, too much unnecessary hassle.

    Monarch Bay Renovations

    Monarch Bay Renovations

    (2 reviews)

    Violetville

    I hired Steven and his team to renovate a very tricky basement space and also for moving my kitchen…read moreto another room. When he came out for an estimate he took the time to really understand the project and form an estimate and plan. Him and his team did an excellent job and great quality work. He is a very nice guy and I would highly recommend hiring him.

    I was referred to this company by an associate and initially I was grateful for the referral…read morebecause I was in a bind and needed renovations at my home done immediately. I gave a lot of grace in the beginning due to time constraints that were outside of the company, but soon started to see that the GC was the problem. I was told the project was going to take 3-months - it took about 8 months to complete and I'm still waiting on some items. A lot of work had to be redone due to it being installed improperly or sloppy work. I expressed how I wanted things to go and the contractor did their own thing. I issued the last check with the impression that they would come back to fix my shower because on the best day the water is hot for maximum of 2 minutes and cold after that . I haven't heard from the contractor in months. I've called, emailed, spoken to the assistant that said they would call back but haven't. I would not recommend this company at all. They lack customer service and follow thru, the work has been subpar and it's a struggle finding someone with good work ethic and integrity

    Unlimited Stone - kitchenandbath - Updated May 2026

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