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    Unlimited Marine

    1.7 (6 reviews)
    Closed 9:00 am - 6:00 pm

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    Anderson's Boat Sales - More caked on dirt

    Anderson's Boat Sales

    (42 reviews)

    My boat was finally returned the following week. But it gets worse. GM Chris Anderson called me…read more He apologized profusely for his infamously obnoxious uncle, who is "not permitted to talk to customers". But while Chris was out of the office, Uncle Dave was reportedly causing offenses at a record pace. Still, Chris assured me that this would never happen again, that he'd be my only point of contact, that he'd provide his mobile number, and a substantial accommodation to keep me as a customer. All of this so I'd remove my first review, posted last month. I did. Then, naturally, everything Chris promised, never happened. Now a month later, and I haven't even been able to get Chris back on the phone. It gets worse. All of the service items that were supposedly the reason for my repeatedly canceled and delayed delivery appointments -- those likewise never happened. Not a single one of them. They charged me (in fact, they overcharged me by $150), but did absolutely NONE of the work that they promised me was completed before my boat was finally returned. When I was sold this 2024 Tahoe new last year, it was somehow missing a battery. I had to travel to Grand Rapids to pick up a replacement battery. Over the winter, they said that battery was installed; it was not. They said the stereo amp was fixed; it was not. They said the ladder was fixed; it was not. They said the boat was gassed up; it was not. They said it was detailed; it was not. They said the oil was changed; at this point, how could anyone reasonably believe that was done either? It gets worse. Not only was the boat not serviced but, incredibly, it was returned damaged. Whether in storage or on delivery, they bent the front door and front door latch and returned the bimini in pieces. You think they're finally taking care of things like professionals? Naah, I still can't get Chris Anderson or his service department on the phone. I purchased this boat to enjoy a leisurely family experience. With thanks to Anderson, it's been anything but.

    I would under no circumstances recommend Anderson Boat Sales for service work. I brought in my…read moresmall pontoon boat because the still under warranty 25hp outboard was leaking fuel into the water. Anderson said that they fixed it by replacing some gaskets and sent the boat home with me. The day I put it back in the water I noticed fuel in the water again. I went to the store and spoke with service. They said that there was probably still fuel that was working through the system and that it would go away. I used the boat very little that summer and finally took the boat back in because it did not go away. At that time it was past its warranty period. Anderson said that they fixed what Mercury prescribed and that if it got miss diagnosed that it was their fault and that they should be responsible. Eight months later neither Mercury or Anderson did the right thing and owned the mistake and I picked up the broken boat from them this morning. The service manager Jacques Phillippe was involved. I copied Dale Anderson and Chris Anderson on the notes. They never reached out to me. I chased all of them for the 8 months. My next step is going directly to Mercury. I doubt they even know that Anderson was throwing them under the bus to me. Avoid this company at all costs.

    Decks N' Docks Marine - Steve the manager was responsible for my pontoon        Very horrible service

    Decks N' Docks Marine

    (4 reviews)

    These guys totally ruined my pontoon it aged more then 10 years because of the way they stored it…read moreduring the winter I am hysterical on how my boat looks now Steve the manager at decks and docks service ruined mine and my family is Fourth of July weekend we were going to be on my pontoon for the holiday . All the interior and my pontoon is completely burned and ruined .. My pontoon is 2013 and it look like it was brand new before I brought it to decks and docks for service and storage . I called decks and docks right away when I discovered the damages on my boat and the owner called me and said he would come out to take a look at it. I have pictures and videos of my boat with my family on how nice my boat looked before they picked it up for storage and service at decks and docks. I paid Steve their service manager over $750 for the wrap and winter storage . The owner said he would come out to my house to look at it. Stay tuned until I see what the owner is going to say

    Amy Williams at Decks N Docks Marine is a Saint, and deserves a raise!! I will 100% recommend…read moreanyone in Michigan that has boating needs to Decks N' Docks Marine because of her, Jay and the team that works with her. She is a brilliant, intelligent, wonderful, honest, caring, and hardworking human being and helped us broker my dad's boat. My dad has quickly progressed Alzheimer's so it's been a heartbreaking time for our family. There were a lot of hurdles we needed to cross like a missing title, un-winterized parts, boat being stacked on a dolly instead of cement blocks, etc. and she patiently and seamlessly helped us problem-solve and navigate through each challenge. She knows boats inside and out, is very well-connected and sharp, and we wouldn't have made it through this process with her. Highly recommend!!!

    Unlimited Marine - boatdealers - Updated May 2026

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