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    Decks N' Docks Marine

    2.0 (4 reviews)
    Closed • Closed

    Services - Decks N' Docks Marine

    Boat repair

    Boat dealers

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    7 years ago

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    5 years ago

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    5 years ago

    Arrogant bad attitude tried to order parts for my Shore Station never happened avoid this place

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    4 years ago

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    DSL Marine Transport & Services

    DSL Marine Transport & Services

    (3 reviews)

    If I could give no stars I would! We were longtime customers who always paid on time and were…read morepatient and easygoing in regards to scheduling our boat pick up and drop off, letting Dave come at their convenience. But when we went to request our boat drop last year I called right before Memorial Day weekend. I knew that they were busy and asked if they could squeeze us in. Dave said absolutely not. So I asked him if we could have someone else come and pick up the boat and drop it for us instead. He screamed at me and said that he wouldn't be able to do the prep work on it in time but if I wanted to find someone else to do it then fine, go ahead (mind you we had already paid for that at fall pick up as part of our fee). We wanted the boat in the water really bad because it was going to be really hot and wanted to take our family out. So I found someone else who said they would pick up the boat, take it back to their place and prep it for us and then drop it. So I called Dave and let him know. Saturday rolls around and the guy we hired went to go pick up our boat to prep it. Dave refused to let him take it! There were 2 boats in the way (sitting on trailers) and said he didn't have the time to take the 5 minutes to move them (even though the employees in the yard standing around said they could). He then said we owed him money for "something from 2016" but he didn't know what for exactly! What? We have paid you 2 years in a row since then and all of the sudden we owe you money from years ago but you can't even tell us what for?? My husband decided to go up there and try to reason with Dave. When he got there there was only one boat left blocking ours that would take minutes to move. My husband offered to not only pay him the $75 we owed him from 2016 for something but can't say what, but also pay him money to move the one boat in the way so we could get ours out of the marina. He refused, screamed profanities and complained that my husband was parked somewhere that was blocking his boat haulers. My husband (very upset at this point) said "please just let me pay you to move the one boat and this money we all the sudden owe you and I will move my car and we can get my boat and leave". Dave refused and called the police! For no reason at all, after telling us we could come get our boat, he decided to ruin our weekend plans last minute. Just being a jerk. He made it so we had to schedule him to come drop our boat (and pay him the $25 to do so) the following week. When they finally come to drop our boat the guy pulls up (one of Daves workers) and says "I am not able to drop your boat until you give me a check for the money from 2016". With no invoice for the money we supposedly owed him and no explanation as to why we owed him it. And no answer as to why he didn't tell us in the 2 years since that we owed him money. We wrote the check, still tipped the guy who dropped it (it's not his fault his boss is a complete jerk) and finally got our boat back. We were with DSL for 9 years. We always were good clients who paid on time, were understanding when accidents occurred (like the year they lost our boat key and made us buy a new one without reimbursement. And the year they accidentally ripped out all of our stero system wiring when having a guy attend to the boat who had no idea what he was doing, etc). And it seems as though just because he was having a crappy day he decided to use the little power he had (our boat was on his property so without going to court we couldn't force him to give it to us on the spot) to treat us like crap and tried to ruin our family holiday weekend. He lost a loyal long time customer and we have spread the word to our friends and neighbors to watch out. Funny enough, we found others with similarly horrible experiences with his company and not a person who had any kind words for him. Even his employees were apologizing and calling him a "d*ck". Do yourself a favor and go elsewhere for your boat hauling and storage needs. This guy treats his employees and clients horribly and doesn't deserve your business! If I could do zero stars I would.

    I took my boat there for winterizing shrinkwrap and storage. Just picked it up and there's a big…read morechunk out of my swim platform. The yelp and other reviews are right these guys are a bunch of freaking idiots don't go there no matter what you do!!

    Anderson's Boat Sales - More caked on dirt

    Anderson's Boat Sales

    (42 reviews)

    My boat was finally returned the following week. But it gets worse. GM Chris Anderson called me…read more He apologized profusely for his infamously obnoxious uncle, who is "not permitted to talk to customers". But while Chris was out of the office, Uncle Dave was reportedly causing offenses at a record pace. Still, Chris assured me that this would never happen again, that he'd be my only point of contact, that he'd provide his mobile number, and a substantial accommodation to keep me as a customer. All of this so I'd remove my first review, posted last month. I did. Then, naturally, everything Chris promised, never happened. Now a month later, and I haven't even been able to get Chris back on the phone. It gets worse. All of the service items that were supposedly the reason for my repeatedly canceled and delayed delivery appointments -- those likewise never happened. Not a single one of them. They charged me (in fact, they overcharged me by $150), but did absolutely NONE of the work that they promised me was completed before my boat was finally returned. When I was sold this 2024 Tahoe new last year, it was somehow missing a battery. I had to travel to Grand Rapids to pick up a replacement battery. Over the winter, they said that battery was installed; it was not. They said the stereo amp was fixed; it was not. They said the ladder was fixed; it was not. They said the boat was gassed up; it was not. They said it was detailed; it was not. They said the oil was changed; at this point, how could anyone reasonably believe that was done either? It gets worse. Not only was the boat not serviced but, incredibly, it was returned damaged. Whether in storage or on delivery, they bent the front door and front door latch and returned the bimini in pieces. You think they're finally taking care of things like professionals? Naah, I still can't get Chris Anderson or his service department on the phone. I purchased this boat to enjoy a leisurely family experience. With thanks to Anderson, it's been anything but.

    I would under no circumstances recommend Anderson Boat Sales for service work. I brought in my…read moresmall pontoon boat because the still under warranty 25hp outboard was leaking fuel into the water. Anderson said that they fixed it by replacing some gaskets and sent the boat home with me. The day I put it back in the water I noticed fuel in the water again. I went to the store and spoke with service. They said that there was probably still fuel that was working through the system and that it would go away. I used the boat very little that summer and finally took the boat back in because it did not go away. At that time it was past its warranty period. Anderson said that they fixed what Mercury prescribed and that if it got miss diagnosed that it was their fault and that they should be responsible. Eight months later neither Mercury or Anderson did the right thing and owned the mistake and I picked up the broken boat from them this morning. The service manager Jacques Phillippe was involved. I copied Dale Anderson and Chris Anderson on the notes. They never reached out to me. I chased all of them for the 8 months. My next step is going directly to Mercury. I doubt they even know that Anderson was throwing them under the bus to me. Avoid this company at all costs.

    Decks N' Docks Marine - boatrepair - Updated September 2026

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