Please do not give this marina your business! We rented a pontoon from them on
Saturday. They are not customer service oriented at all! They were rude when we
picked it up. Then every time we tried to take a group out on it, it was
extremely difficult to start. Even the woman who showed us how to start it had
problems and then showed us the "trick" on how to start it. The boat had duck
tape all over it, cob webs and the prop even had pieces knocked out everywhere!
We finally called them and asked them to come and pick it up because it was more
trouble than it was worth. When the owner came to pick it up and my husband
asked if we could possibly get a partial refund since we weren't able to use it
much and turned it in early, he replied rudely "if you had listened to how to
start it then you wouldn't have had any problems!" He even had some trouble
starting it and when he did he had to immediately put it in gear and it jumped
forward. Not the way you should have to start a boat. We own a boat and had
several people who own boats or have owned them and no one could believe the
problems we had and how he had to start it. As he was driving away he reached
down and handed me my cash deposit and practically ran over me. I said we'll be
sure and tell everyone not to rent from you and he replied everyone loves this
boat - I don't see how they possibly could! Now I know why their name is Last
Resort Marina, even if they were the "last resort" I would NEVER rent from them
again!!! read more