This isn't a post to BASH - Bed and Biscuit but to warn people of a place to NOT take your pets…read more We have boarded with before with another company (Bobbi's Barks and Bubbles) and have had AMAZING experiences! We will forever be boarding with them! BUT I waited till the last minute to find someone to board our dogs while we went out of town for Thanksgiving. I had called several places and was told "we don't have anymore room" or "we don't have room for them all" or even "we don't have room for your large dog (Jason 100+ lbs)" I finally found (bed and biscuit) they said they have room to accommodate all of our dogs. Wednesday I dropped them off and I initially felt uneasy but our other boarding service has set a VERY high standard. The office was very cluttered and smelt AWFUL. I have worked in a vets office that boarded and was also the pound before and understand it is hard to keep it smelling like roses, but it shouldn't smell that bad! I brought my dogs in one by one smallest to largest. When I got to Romeo I let them know that he will jump out of something very easily. And them once I brought in Jason I told them how big he is that he can quickly get out of something also. They assured me that they will be in an area "just for them and very secure." I asked to see where they will be staying "they said well... there is a mess back there, it isn't set up to show owners" and all sorts of excuses. I said I want to see where they are staying or they won't be staying. They showed me the small MAYBE 4'x4' and 5' high area my four dogs were smushed into... I said they won't work, romeo and jason will jump out. They said they can move them into another area for all four of them to be together and have there on ROOM! I finally leave still feeling uneasy and I should have trusted my gut feeling and never left my babies there. We picked them up earlier than expected Friday around 12. Jason came out first and I saw the wounds on his head and immediately said "what happen to his head" the owners husband got defensive and said "oh he came in like that". Rob and I both said NO, he did not and then he argued with us and I finally said just give me my other dogs and we will go from there. Jason jumped up on me and he was COVERED in his own poop and pee! It was on me now also. I said "what is this!?! Has he been in his poop and pee the whole time!?!?" The owners husband walked off to get my other dogs. He brought out the remainder of my dogs ALL covered in poop and pee. These are dogs who stay in kennels while we are at work during the week and NEVER use the bathroom in their kennels. So we are beyond mad! The owner finally shows up and sees how mad we are and starts to get defensive also. She says they were taken care of and that jason was in a kennel but it was plenty large enough for him. CLEARLY it wasn't! He has a sore rubbed on the top of his head that is crusted and has green matter coming out of it. He has scratches on his back from his back rubbing the top of the kennel. And is moving very slow. I finally tell them owner to give me a refund NOW and she will sign a paper to agree to cover my vet bills. She signed and agreed. Jason laid on our bed and barley moved all night. We took Jason to the vet and he was checked out and was given some medicine. He is much better today! The owner just met me and gave me the cash for the vet bill and has held up to her end of the deal. This post is to make everyone aware off checking closely on where you take your animals and trust your gut feeling

Love...love...love this place!!! We have 4 dogs that go regularly for grooming and they always do a…read moregreat job.

Amazing groomer just wish they were in Dothan.my dog Molly always looks good when she come out with…read moreher bling bling, the always put a little necklace on her she looks like the diva she is

Horrible more like nightmare puppy. I have been using them about 4 months. Last Monday my standard…read morepoodle was taken in for grooming. I was out town my sister picked her up. She didn't even look as if she been bathed or blown out. Charge ridiculous amount and didn't even bother to tell us she was not groomed. If I'd picked her up i would have demanded no charge. Anyway, took her back to my original groomer today who had been out sick and my baby was so matted .. will never ever take her there again her pic below after just been picked up from Nightmare Puppys.

Very clean facility. Our cat did real good here and the owner was very hands on. We will definitely…read morebe using them again.

Awesome service and grooming. I WILL be coming back! My first time there and my pet was treated…read morewith love and respect.

Been using for years and one of the best I have been to in my 50 years. They are not miracle…read moreworkers but they are great at what they do. I also love their prices compared to other clinics, as I rescue animals and ALWAYS seem to be there, I cannot imagine anywhere better!

The staff is very friendly and knowledgeable about animals. They treat my pets like they're theirs…read more I've been using this clinic for almost 2 years.

We had a minor emergency with one of our dogs, our regular vet's office was closed do to a…read moreemergency, we called asking if they could see our dog, they worked her in within a half hour. Everyone was caring, friendly yet professional. We can't recommend them more highly!!!

Took my pets in for a check-up for shots. My rescue cat had scarring on her under belly. Discussed…read morespay and neutering of both pets and scheduled appointment for cat in 2 weeks. Went in at 7:30 a.m. and dropped off cat. Received a call around 3:30 p.m. and was told my cat was already fixed and the visit would be $80.00. Young lady stated, I know that's a lot to pay to find out the cat was already fixed. (Thus the scarring on the belly)

After another veterinarian dropped the ball with how much they "Care" the amazing folks at Southern…read moreRegional gave our puppy Samson new hope with a very successful hip surgery we were very pleased with every single aspect of this place and even after hours will be in contact if you need to know anything or are concerned how things are going while they have you pet for surgery. They called and checked on our pup even outside the normal customer care levels this place really does CARE about the work that they do but not only that they care about you and you pet during an unfortunate time for you all. I 100% recommend Southern Regional five stars from start to finish these guys are where I recommend

They were wonderful! My dachshund had a bulging disk in his neck. Surgery was our only option. Dr…read moreMartin is amazing!