They always do the most outstanding job not only in the exclusives and deals they offer, but how they always pack it! I have NEVER received a product damaged and they ALWAYS ship my order a couple hours after purchase or the same day! I will always continue supporting this amazing company and will proudly display the comics I buy from them! Also shout-out to Tabi and Sadie who almost do streams daily on Unknown's eBay page! They're funny and always attentive to the comments; keep up the amazing work! read more

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If you order online, Yeah don't order from here If you like dirty preused bags with old sticker residue, cut out ads as backing boards, long wait for shipment, and not getting some books because they were "out of stock" even though you preordered the books 3-4 months in advance for them to order one for you then go ahead and be the next 1 star review for this place. Ridiculous. read more

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Absolute ripp off artists ... buy your books on ebay for cheaper and have buyer protections Darren and Chris will charge your visa and deliver you nothing read more

Unknown Comic Books - They send you cheap books and run out your visa protections - Comic Books Near Me - Amarillo, Texas

Terrible. Ordered multiple times through eBay and sent back damaged books multiple times. Tried one last time to order direct and again had multiple books arrive damaged (like 9 out of 20). *Months* later O finally received some replacements (they refused to even replace some) and 3 of these 6 were also damaged. Now they're telling me to file a claim with postal services when it's crystal clear the books were not damaged in transit (no damage to relevant section of comic mailer and only 3 of the 6 were damaged even though packaged together). Sloppy handling, terrible customer service, and, worse, they're flat out lazy. Never buying here again. read more

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waiting for cgc orders for 2 years. not joking. I was a sucker and trusted their feedback... they are in the mail, coming back from CGC etc

They are rude does not answer there phone. And refuse to give back your money. I have been waiting for almost a month and they are located here in America. I have spent 400$ and they refuse to give me my refund i want help I'm a disabled veteran. All I wanted was to read some comics I will never buy online again. read more

Unknown Comic Books - This is a photo of the conversation me and a operator had and ton the site it says withing 4 to 7 business days. - Comic Books Near Me - Amarillo, Texas

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This place is basically stealing customers money.... my order hasn't been filled in 2 years..... I wish I would have read the reviews before I spent the money. No customer service, I'm sure the address and phone numbers are wrong .... Read the reviews and don't buy from this merchant read more

Unknown Comic Books - Comic Books Near Me - Amarillo, Texas

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Terrible service. Limited selection. Value is non-existent. You'd be better served playing craps with a blindfold on.

When I started using them they were great. Amazing value, quick shipping & merchandise came as described, but the last few orders I have made haven't even shipped yet & most are still showing "pre-shipping". Since sometimes the books are on back order or not out yet that isn't a biggie for me, HOWEVER there are two orders of "mystery books" which are showing "in stock" and "on the way", one of which has been in that status for an ENTIRE 7 DAY WEEK, but which is saying only "label created. USPS waiting on package drop off" when you click on the tracking label. *Update* I just wanted to share that I finally received those two mystery packs this week (almost 2 weeks after I wrote the review). They were all in great shape as usual which is always a plus. I now only have one order I am waiting on which I ordered April 15. I emailed them to ask about it and was told they are working on the March orders this week & next before getting to the April orders. So I am guessing by the end of the month I should have that one. So, in conclusion, They are a good company with great books, but you have to pay attention to the dates that the books are due out & if they are in back order or not before ordering unless you are prepared to be in for a long wait (The email I received from them said they still have 60 orders from DECEMBER to send out). *End of Update* THOSE are the reason why I had to say maybe on recommending this company. It doesn't help their case that I have called the number TWICE this week WITHIN the 8-5 CENTRAL time that their message says they are open only to get a message saying I am calling outside those hours and need to leave a message, which I can't because the mailbox is full. read more

Order two comics from there web sit over a month ago still have not received them I emailed them and answered back and sent me to another company that they calab with I guess they kept giving the run around finally I just ask for a refund and they did give my money only reason I'm giving two stars read more

Liars & Cheats. Had a bad experience with them a few years ago, but thought since time had passed maybe they were different. NOT! They had a sale, I got 15 comics, but when they arrived, all but 2 had severe corner damage. The corners were crushed and the crushing went through the entire comic. Even the backing boards were crushed. When I sent them pictures of this, they said the damage was post office caused. The box showed minimal, rather typical damage and the comics were surrounded by 2" of styrofoam peanuts on all sides. They said the box had a bent corner that caused the damage, and yes, there was a small crush to a corner, but they couldn't explain how the comics could have been right under that corner to be crushed and then end up in the middle of the box surrounded by peanuts. The comics, with backing boards, were an inch and a half thick. Lots of pressure needed to bend all of them. The box didn't have that kind of damage. Nor could they explain how comics in the middle of the stack had more damage than those on the outer sides. Several years ago they sold me a comic they swore was 9.2 at the very least. I sent it to be graded and it came back an 8.5. Their response, "Too bad". Crooks and liars are really not strong enough to describe these people. They give the comic community a bad name. read more

Well, I cannot comment about their mail order, but I am 99.9% sure their retail is closed. Their phone recording mentioned 'Suite B'..... but that unit is 100% vacant. read more

I do not recommend this "business" Sketchy operations in here! Can't fulfill orders in timely manners, send damaged goods to the point where I have to film my unboxing of orders, and still not refunded with proof of screw ups. On top of it, unknown now just sent me the wrong comics and up charge me for the ones I ordered! They don't even have contact information on their website anymore cause clearly shady and not accountable for their actions. Zero integrity & shameless tactics. In 35 years of being in comic business, the worst vibes I've ever come across. Stay away & go elsewhere!! Literally over 50x 1 star reviews on Google for a reason!! Nothing but horror stories here read more

Horrible customer service, unwilling to help when problems arise. They advertise sales and do not honor them. I asked about how to get help on their Facebook posts since email got no response and they just blocked me. Buyer beware. read more

Had the new comics and toys!!! Very nice atmosphere!!! The worker was helpful and very friendly!!!

Buyer beware! I've placed several orders from them in the past, but as of late this company hasn't been responding to emails, phone calls, messages on any social media platforms. I've waited for months for them to ship out my order, 9 months actually. That was the final straw, sent one last email and told them to either ship the order that I prepaid for or cancel it. They didn't do either so I opened a dispute with my bank. Luckily I did get that money back, but Unknown (if they have any) Comics, just lost another customer. Never again. Not worth it. read more

lol this place is a joke! They retaliated against me when I had left them proper accurate negative feedback on the comics they sold me. In their description it said each comic comes with a CoA, instead I got no CoA's and four of the 5 comics had the seals broke and was opened. Expect the worse here and be happy subpar service and comics. read more

DANGER! DANGER! DANGER! Sketchy is a generous way to describe this operation. Your books won't ship for months, you can't get a refund, you can't cancel orders, 4-6 weeks delay, no customer support.....NOT GOOD! read more

What a trash company, always added fees for crap like Route and such. I get excited about orders but then there's always some BS with them. They forget to ship an order for months until I remind them, or they add extra stuff to your cart. AVOID. read more

The worst experience I've ever had with a comic retailer. Search them on BBB, read their recent facebook reviews, and read these reviews. Items dont ship for years, there is zero customer service, and the owner simply does not care. AVOID AT ALL COSTS! read more

This business lists three locations - none of which is open to the public. The location which IS I only found because someone on a smoke break directed me down an alley to it. After shopping for about fifteen minutes, selecting three items I wanted to buy, the employee told me the store wasn't really supposed to be open, today was her 'break day,' and she would not ring up the products I wished to purchase. I have rarely encountered a business less interested in customer service - or, actually, in customers. Epically terrible. Unknown Comics deserves to be unknown. read more

This incompetent business has owed me an order for over a year. They took my $143 and have not sent me anything. They will not answer phones, e-mails, or messages on Facebook. if You are on their mailing list, you will receive 10-20 solicits a day. Just don't expect them to honor your order. Absolutely worthless. Don't take my word for it. Research this failed business yourself. Search Facebook, Yelp and Google reviews, and the Better Business Bureau . This company should be put out of business! read more

Their customer service is no help. Comic orders will show up incomplete, if it all. When you try to get help by emailing them, they give you a vague automatic message. And don't try to call, they don't answer and their voicemail is full. Crooks. read more

I really don't like to leave bad reviews and I gave them ample time to rectify my problem but it just hasn't happened. I ordered a comic from them on September 12 2022. This was a Peach Momoko Star Wars cover CGC graded 9.8. This was a preorder and I was very excited to get this. The cover was released in October then should have been sent to CGC following its release. After about 6 weeks I started to wonder where my book was. I started emailing and they always had an excuse. The latest excuse was that CGC is backed up. I personally have sent in my own books and received them back and this same book graded is available on EBay already. I am tired of excuses and now I just want my money back or my book. I hope they read this and reply but I really hope they just take care of their business. read more

WORST STORE EVER! I placed an order and they won't send it due to an "audit" and they won't do a refund. They never answer the phone totally unprofessional. read more

This company is so bad DO NOT buy books through them!!! They took over 15 months to fulfill my order and when it didn't reach me they refused to refund my money or resend the items unless I paid for postage again. The staff doesn't do any investigation when things go wrong and try to blame you as they can no longer claim a refund due to the time it took them to follow it up. That's not the customer's fault. This company has no customer service and I would not recommend anyone purchase their comics from here. Only wish I had checked out Yelp before ordering my comics. Worst customer experience ever!!! read more

I really want to like this place. The store is nice -- large, clean area and they have a good location near the mall. But for a store with 'comics' in the name there's not many in the store. New issues and back issues both seem to be very light in supply. This wasn't always the case with new issues because they used to have a good stock of titles every week but over time that seems to have dwindled. One of their employees told me that they bring a lot of their back issue stock with them to shows. I can tell as they are cleaned out as of Spring 2023 when a lot of conventions are going on. They do have a selection of variant cover comics. (Used to be an entire wall full of them but not so now). The rest of the store has trade paperbacks (tons), POPs, and a couple aisles of games. Also a small section of collector supplies and some action figures. But half the store is blocked off and they are using the space for something else. Storage for orders? Tables for gaming? It doesn't make sense to me that they wouldn't fill it with more merchandise. For a store this size it still seems sparse. I believe they need to add more products such as a LOT more back issues, graded books, apparel, manga, more cards, more toys, etc. Note that they also have an extensive online store where you can preorder new comics and variants. However, if you're looking for them to arrive in mint condition you won't like seeing the inevitable spine ticks and damage some of them naturally incur. I have received books I've ordered and they weren't in as nice of condition as I would've liked. So before you order make sure you read their return policy info. (The website is excellent - I will add that as a positive.) Finally the employees could be more friendly. I've been in the store several times and they seem indifferent towards customers. Maybe they are just introverts or maybe it's just me. Overall I'm rating this store as average but I hope it will become much better. read more

I was recently involved in a transaction with Darren Hurtchison. I sold him my approximately 12,000 comic book collection this collection was Amazing Fantasy 15, X-Men 1, Avengers 1, X-Men 1, Journey into Mystery, Daredevil 1, Justice League ( silver ilver age) SpWn, Fantatic 4, #2, Aquaman 1.Most of th!e above had runs up to 50 or more. These were CGC graded. Darren was totally cordial, chummy. But when he got what he wanted his demeanor changed. He had agreed to throw in a statue and offered some other niceities. I spent 3 months trying to get one of thede. Darren was rude about my inquiries. Finally receivëd. Not the other things Darren offere. Go to Big Apple on Westerm. read more

Disclosure: My experience with them is online only. This may be a great comic store in person. How this company is even allowed to produce exclusive variants using Marvel's name is beyond me. You'd think there is some sort of minimum standard they must meet. This company does not know how to do customer service at all. I can confirm some of the previous issues with other reviews. Received 2 orders with the mylar/top loader option (which you pay more for). First-order arrived but was missing the mylar/top loaders and 1 book was damaged (looked like it had been dropped on its corner at some point). Reported this and was asked to send photos. Firstly, asking for photos for missing mylars/top loaders will do exactly what though? I did also provide photos for the book damage. Got the standard response then complete silence. Not even a "there's nothing they can do" or explaining the process I should follow (i.e. sending it back or any type of suggestions). Nothing. Did a couple of followups. Nothing. Second-order comes in and I confirm these have the mylar/top loaders as it was supposed to. However, I also saw this in another review, they tape the top loaders together so you'll get a couple of top loaders that will end up with sticky tape on it. How and why a professional comic book business does this is beyond me. There are sellers on eBay that do a better job at shipping books. I'm now in the process of inquiring more info about this company through the online comic book community. Did feel this company had so much potential as I did like their selection of books. Strange that they would compromise future business for such small issues. In my case, missing mylars/top loaders and a damaged book (total cost was probably $25 or so) and not so much what they could or couldn't do for me in this situation but the fact that their customer service is particularly bad. Poor communication and even going silent is pretty much a deal-breaker for me. Unfortunately, I am still stuck with a pre-order already paid for. Will see in the next couple of weeks if they operate in the up and up way (meaning fulfilling the order properly and correctly without damaged stock and fulfilling promptly) or if there are shenanigans on their end. At least payment was through Paypal so I do have some buyer protections. Will probably never do business with them again, basically all because they chose not to communicate. If you do business with them online, do so at your own risk. read more

Unknown Comic Books - Smashed corner. Missing mylars/top loaders. Ignores customers when issues arise. - Comic Books Near Me - Amarillo, Texas

I would give this shop 0 stars if it would let me. The place has such potential and I don't understand why they squander it. They have a great art on the store front and company vehicles. They some how even manage to get artist exclusive content. You would think damn this is a great place to get comics. The problem is that they don't give a shit about their customers. They don't even wait to take your money before being assholes. I'm not asking you to tickle my anus but common courtesy should not be too much to ask. The good thing about Amarillo is their are at least two other comic shops to meet your needs Big Apple Comics and Nomad's Den. read more

Unknown Comic Books - Store front - Comic Books Near Me - Amarillo, Texas

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For an international collector this is probably the worst place to buy comics. Customer service is non-existent, duties are not calculated nor information is given about them. I paid €32.95 for First Class Package International, another €1.95 for Route Package Protection and I had to add €41 to collect the package. Slow, unprofessional, now ridiculous prices for incentives and variants, after 15 years as collector i still have these online comic shops changing the whole sector for the worse. read more

At first it was nice, friendly staff and what not but then it just crashed. The staff isn't friendly at all and pretty much ignore everyone that walks in. Not to mention the girls that work there tend to glare at other female customers. The selections is the only somewhat nice thing and even that is iffy since it's all stand alone titles. Won't go back. read more

Return policy is horrible. I have received several damaged books. My most recent order - 3 books damaged. One had a crushed spine. One has color-breaking spine ticks and color rub. One has several color breaking ticks and color breaks all along the spine. CGC standard would consider these books VF 8.0 to 8.5. The person who handled my request for replacement books cited Unknown's standard for a 9.2 which is not the same as the industry standard. I will not order from this company again, which is a shame because I have spent hundreds of dollars with them and have enjoyed their Whatnot streams and hosts. However, this last incident was the last. Horrible customer service and return policy. Not recommended. read more

My experience is on par with the other reviews. While I can't comment on their in-store business operations, I can say that their online business operations are about the worst I've experienced. After placing a couple of recent online orders with Unknown Comics, this is my experience: A regular order (not an order waiting for new releases) placed 6 weeks ago still has not yet shipped. A separate pre-order (for future new releases) still has not yet shipped despite the last release date being 3 weeks ago. Their "customer service" department is extremely unhelpful and rude. I sent several emails inquiring about the status of my orders but received no answer. When I sent a message on Facebook, the response I got back was a half-answer and basically consisted of "we'll ship your orders when we get to it." I'll likely have to submit a chargeback to my credit card company since it appears unlikely I'll receive any of my orders. I would advise potential shoppers to stay away for the time being. read more

Horrible customer service! Accidentally placed an order and they refuse to cancel! Will never purchase or recommend this company to anyone. I don't care how exclusive your books are. Contacting every artist that does exclusive prints about your horrible business practices read more

I've spent $200 in comics on this store. I received a variant the other day and it had a long indentation down the middle of it, as if someone set a box on it and left it there. Surely, this was an accident. So, I contacted them. I gave them several options. I could spend another $100 on comics and they could throw in an unblemished copy (which they had in stock). Maybe they could give me some kind of partial credit and I could destroy this obviously flawed copy on video. I was up for creative solutions. I sent them video of the huge indentation. No. They doubled down and sent me the policy that shows that the copy was perfectly fine because it only had to be "relatively flat" under their policy. There was no apology. I asked to speak to a manager. They ignored me. They sent me this flawed copy on purpose! To fix it, they told me to put a heavy book on top of it, which is an insane solution. Really, it needs a good pressing, which costs $20 at best. (Not realistic for a $10 comic!). Listen, I don't expect perfect copies. I have received other issues with soft corners and obviously not a 9.8. But they don't guarantee a 9.8. But they had the audacity to say this should be good enough for me. They DID offer to have me send it back to them -- at my own expense. A shipping cost in excess of $5 for a $10 comic. And they wouldn't offer to replace it (because, of course, that would mean they would have to pay shipping back to me). So, here we are arguing about a $10 comic. Based on other reviews here, I doubt I would have even gotten the refund back. And If I sent it back, you, dear reader, might be stuck with it so I still have it. I regret ever doing business with this shop. I regret not doing due diligence before shopping with them. Please don't make my mistake. Avoid them. They don't deserve your business. They act like spoiled brats like we owe them. read more

I've ordered hundreds in comics from this company, and they are losing me over a $20 order, and the most abysmally awful customer service. Here's the long story short: Placed an order as usual, accidentally chose local pickup instead of shipping. Granted every other order was shipping, so someone thinking would have caught it... that didn't happen. No big deal though, it was my fault. Several weeks after the order should have received I contacted them. They messaged me back, and after weeks of delay said I owed shipping. I agreed and just needed a way to pay, never received the invoice they said they would send, and weeks passed with no response. Reached out again, and they said they were just going to send them. Awesome! Didn't expect that, and was happy to pay for shipping, but after the delays I'm happy to hear they are getting it resolved! If only... Months pass, no books. Reached out, finally get a response, they say they are sending them. In the last message, I misquoted the order number (even though it had been given to them multiple times before) and they shipped the wrong order, one valued over $100. I informed them of the error, and asked if they wanted me to send them back, which I did, on my dime. Weeks pass after returning the books (with a note apologizing for the situation) no response...no correct order showed up... Reach out again, and they tell me I need to pay for shipping. Fine send me the invoice. Another message, they are just going to send them... Ummm okay, than send them? Another message, they want me to pay shipping.... now I'm like wait a damned minute! I paid for the books, I paid to return your inventory, now you want me to pay again after multiple promises to just send them? I say I want the money I paid for shipping their books to them back them. Not unreasonable, at this point, who knows if I will get them even after shelling out for the third time... it has been over a year, and they marked the order as fulfilled on my account in one of their previous failed attempts to resolve it. I get back a canned response, that they are looking into it, than another they are getting my order ready... Than over a week later, another canned response for an invoice for $10.... All in all, it's been over a year, still no comics, no refund on my order, no refund for the shipping I paid for sending me the wrong order. Are you serious? Most ridiculous customer service experience ever... No apologies, no even doing what they themselves said they would do multiple times. Who conducts themselves like this? read more

I'm cautiously optimistic about these guys. I've spent literally hundreds of dollars with them and had two bad experiences: 1. Ordered a "limited run issue, we're pulling the book for sale after 24 hours" comic. They said it ended up selling less than 300 copies. Great I thought, until I see them list it again for sale the following month. What's the point of the first sale then? 2. Bought a high priced variant only to see the price drop $30 within 3 days. I contacted them and they offered a refund but grudgingly. Even with these issues I'll still buy from them because of their exclusives. They're just not my primary source. My problems have been manageable, but I keep an eye open on every transaction. read more

Save yourself the trouble they have the worst customer service. Shop anywhere else. These people will take your money and treat you like garbage. I will never buy here again. read more

Update: I received the books and they were of course damaged. I could tell they didn't believe me of the damage and wanted photos. Only plus side is that they are shipping new ones out. If these arrive damaged I'm just going to cut my loses and accept that I wasn't meant to have undenied copy of this book in a timely manner. ----------------------------------------------- I haven't received my books yet but ordered them a month ago. It's an exclusive variant that was solicited to be released 8/8 as an exclusive variant to their store. I have reached out multiple times through multiple channels and have received zero response. This is inexcusable customer service for any business. I understand delays but you can communicate these delays easily. Not just ignore your customers and spam me with 6 emails a day on more variants. Hopefully books arrive in good condition or I'll be updating this post. read more