I want to give a big Thank you and a "shout out" to University Wheels and to Sam, I would highly recommend them for all your bicycle needs!
Here is my story:
My son attends TTU and this year for his birthday I wanted to get him a good bike to commute to school and work. I live in Aurora, Colorado so I thought it might be tricky to get it done, especially with short notice (his Birthday was yesterday, December 5th). I looked at some of the bike shops in the Lubbock area, but was drawn by the great reviews that Sam and his team have received...and I was right to pick University Wheels. Sam "bent-over-backwards" to help me find a couple of great bikes for my son to choose from, and then went out of his way to make it a "birthday surprise" by meeting my son on campus to look at the bikes. My son picked one he liked, Sam even followed him home, and I was able to complete the transaction with one simple phone call.
I have been in the Sales/Customer Service field for more years than I care to admit, Sam's attentiveness, quick responses, and willingness to make sure everything was perfect is a testament to his character and why you should do business with University Wheels.
Thank you Sam, I would highly recommend you and your team for anyone that is looking for a bicycle in Lubbock! You guys rock! read more