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Bedminster Township, NJ

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University Radiology

2.6 (16 reviews)

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Radiology Center At Harding - ultrasound morristown nj

Radiology Center At Harding

1.8(30 reviews)
7.8 mi

The lab technicians and facilities are great, but the billing department and management are very…read moreshady. When I had my recent appointment with them, I asked the front desk multiple times if I owed anything now or in the future and was definitively told no. Lo and behold, a few months later I received a bill. I called the billing department and was told that "the front desk doesn't know anything" and then spoke with management who basically blamed the insurance company and didn't even apologize for misleading me. If the front desk currently doesn't know anything about billing then they shouldn't be answering questions about billing. As is, they should have apologized and taken the loss, but instead, they're just going to lose my business. If you can't trust them with your money, why would you trust them with your health? Post-script - they refunded my money after they saw this review so I bumped them up one more star. No guarantees that you won't have the same experience, but at least they attempted to make things right (albeit while requesting that I update my review).

I had a very concerning experience with Harding Radiology's billing practices…read more At my first appointment (12/15/2025), I was required to pay a $300 deposit and was told it was necessary due to my insurance. After the claim processed, my Explanation of Benefits showed my patient responsibility for that visit was $0. I contacted Harding Radiology multiple times about the discrepancy and was repeatedly told their system had not finished processing the EOB and that I needed to wait. At my next appointment (1/12/2026), I was again required to pay a $300 deposit. During that visit, I was also asked to sign paperwork authorizing the practice to keep a credit card on file for automatic charges. Because the earlier deposit issue was still unresolved, I intentionally declined to provide that authorization. Despite declining that authorization, on 2/23/2026 my credit card was charged $227.46 without any bill, invoice, statement, or prior notice of an outstanding balance. When I raised the issue, I was told there was an "electronic authorization," but I have since had to repeatedly request documentation supporting that claim and have not yet received it. Because of these concerns, I have asked my insurance company to investigate the situation and Harding Radiology's billing practices. Based on my experience, I would recommend that patients go anywhere else. UPDATE 3/12/26: After I requested documentation supporting the charge, their billing department later acknowledged via voicemail that they could not locate any signed credit card authorization form and indicated they would process a refund. I was also asked to modify my Google review. In my case, my credit card was charged without any bill, invoice, or opportunity to review the balance and pay it voluntarily first. Management appeared to be receiving my emails but left it to the billing department to address the issue, even though it is their policies that created the situation. The experience suggests serious problems with oversight and billing practices. Patients should monitor their statements carefully.

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New Jersey Imaging Network of Randolph - Piece of shit company

New Jersey Imaging Network of Randolph

3.3(19 reviews)
15.1 mi

They tell you to get here 30 minutes before your appointment. It took me 15 minutes to check in…read more The girls at the desk are very sweet and friendly. The technician are also very nice. It took over and hour for all the tests. They made me feel very comfortable.

First off, to get through their phone system to talk to office staff is a nightmare. It takes so…read moremuch time & many prompts you have to guess which one will get me to a person. I spent alot of time trying to make sure they received the authorization the week before & 3 days before which I was told was still pending. Then the day before my appt i spent too much time again trying to confirm & get through to a person. My doctors office spoke w a woman in the Authorization dept the day before & confirmed it was approved & had the Authorization # & then I had to call back again because the canceled my appt. Now I have to reschedule the appointment again. After they canceled me I rescheduled and I was told I was all set! I did all the paperwork online confirmed the appointment and then I show up after drinking the prep and I'm not on the schedule. Not only that, they didn't even have a cat scan machine, they were getting one installed that day but still made my appointment. It doesn't make any sense to me. I am still waiting to get my cat scan, im in the waiting room over an hour & 1/2 after they told me to be here. Now im told they are with another patient. Im very upset!

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University Radiology - diagnosticimaging - Updated October 2026

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