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    University Mall Cinema

    2.5 (2 reviews)

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    15 years ago

    I like this cinema, small, cozy, n comfy.

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    18 years ago

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    People searched for Cinema 769 times last month within 15 miles of this business.

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    Cinemark University Mall

    Cinemark University Mall

    3.4(90 reviews)
    0.1 mi

    Let's start with what went well. Then nice option was we could order ahead and have our tickets…read morecovered already online. Having a membership to the movie club made it so we didn't have to pay any online fees. When we got to the concession counter, we asked questions about what was available and then stood there. No one came to help us. All of the staff had their backs turned to everyone standing at the concessions counter, and they were talking with one another. I had to walk to the end of the counter ask them for assistance to get one of them to turn around to help the five people that were waiting for concession help. There were no heated food options available only popcorn. They clearly were not ready for the evening movie crowd, and our movie was sold out. Upon arriving in the theater, we found it clean, but after sitting down for a few moments, we realized it was quite hot in the theater. I went out and told the woman taking tickets. She had a radio and she said thank you for telling me we will take care of it. We proceeded to sweat for the next two hours during our movie. I'm not sure what was wrong in that theater, but it was one of the hottest movies I have ever sat through. We did alert the staff to the issue multiple times and nothing was changed. When walking out of the theater, we found the building to be fully air-conditioned but something was wrong in that particular theater. Theater 12 has issues and the staff did nothing to fix it So if you want to sweat through your movie, have no concession options or support, please go to this leader

    I have been coming to this theater more recently. I really do enjoy it since they have made some…read morechanges. The seats are a lot more comfortable now and I appreciate all of the movie options that they have as far as times go. The only downside is that the popcorn has increased in price. Their popcorn is still my favorite compared to other movie theaters in the area. I typically always prefer to come to this theater. I do not like the American Fork Cinemark so it's nice to have this one only around a 15 minute drive away!

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    Cinemark University Mall
    Cinemark University Mall
    Cinemark University Mall - Me on my way back home from being kicked out btw

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    Me on my way back home from being kicked out btw

    Cinemark 16 - Seats

    Cinemark 16

    2.9(42 reviews)
    4.4 mi

    The good, it's very clean I would even dare say cleaner then the majority of movie theaters ranging…read morefrom other cinamarks, megaplex and amc theaters. The seats are comfortable somewhat... affordable ticket prices for the family. Bathrooms placed in good locations and clean which is really nice. The negative the chairs are not recliners, the walk ways between the rows is very narrow where it makes it very awkward. Lots of butt or groin to the face. Going back to the seats! Seats are also a massive aspect of what makes the movie experience magical. In this case it was cramped and it made my legs very uncomfortable. I'm hoping they put money aside to get recliners like other cinemarks. Fix the row spacing so it's not awkward. But I still prefer this location over alot of other theaters. If you are in Provo, come on down!

    Not happy with this theater. Went there afew days after Christmas. I am handicapped so walking long…read moredistance is very hard for me. Before the Pandemic there used to be seating along various places in the VERY long hallways. During the pandemic all benches/seating was removed and NEVER put back. Other theaters put theirs back especially where the rest rooms are so they can sit down and wait for someone to get out of the rest room, but not this one. My sons had to physically help me to the theater and back out the door. I wish there was more consideration for those who have major back or leg problems. It won't hurt to put the benches back!!!! Otherwise I will take my money and go somewhere else.

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    Cinemark 16 - Hallway to different theaters

    Hallway to different theaters

    Cinemark 16 - Movie Theater

    Movie Theater

    Cinemark 16

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    University Mall Cinema - movietheaters - Updated June 2026

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