Let's start with what went well. Then nice option was we could order ahead and have our tickets…read morecovered already online. Having a membership to the movie club made it so we didn't have to pay any online fees. When we got to the concession counter, we asked questions about what was available and then stood there. No one came to help us. All of the staff had their backs turned to everyone standing at the concessions counter, and they were talking with one another. I had to walk to the end of the counter ask them for assistance to get one of them to turn around to help the five people that were waiting for concession help. There were no heated food options available only popcorn. They clearly were not ready for the evening movie crowd, and our movie was sold out. Upon arriving in the theater, we found it clean, but after sitting down for a few moments, we realized it was quite hot in the theater. I went out and told the woman taking tickets. She had a radio and she said thank you for telling me we will take care of it. We proceeded to sweat for the next two hours during our movie. I'm not sure what was wrong in that theater, but it was one of the hottest movies I have ever sat through. We did alert the staff to the issue multiple times and nothing was changed. When walking out of the theater, we found the building to be fully air-conditioned but something was wrong in that particular theater. Theater 12 has issues and the staff did nothing to fix it So if you want to sweat through your movie, have no concession options or support, please go to this leader

I have been coming to this theater more recently. I really do enjoy it since they have made some…read morechanges. The seats are a lot more comfortable now and I appreciate all of the movie options that they have as far as times go. The only downside is that the popcorn has increased in price. Their popcorn is still my favorite compared to other movie theaters in the area. I typically always prefer to come to this theater. I do not like the American Fork Cinemark so it's nice to have this one only around a 15 minute drive away!

This is our go to theatre. This time I'm not giving my highest rating due to the temperature…read moremaintained in theatre 1 is way too cool. We laughed about the fact that they sell blankets at the lobby. Trying not to cave into cynicism. We enjoyed the movie we watched very much in otherwise clean and pleasant surroundings. We had the wrong hour on our calendar so missed our reserved show. They were kind enough to reschedule our tickets to a later show. By the way, the popcorn, with butter, is great too.

Tried to see a movie here and the temp in the theater was over 80 degrees. Multiple people…read morecomplained and asked the theater to turn the air on. They never did. After sweating it out for the first hour and hoping they would turn the AC on we finally gave up and left. What a nightmare.

This is a masterplanned theater complex with bars, restaurants and shopping, most of it is walkable…read morebefore or after the movie. The theater itself was great, it has a more complete food and snack counter with more food options than the typical theater junk food, and of coarse all he treats and drinks. Our seats were very comfortable (recliners) and the screen we had (may have been an IMAX) was very large. Sound was good, not just loud. Ok, it was over loud like most theaters today but it also was tight and clear. After our movie some of our group grabbed ice cream and others got burgers and fries from the businesses that are right out front. Then we at around a fire pit and ate our food while enjoying the fire. I think there were several fire pits to enjoy. Despite bing a large complex with lots of stores parking was easy and close the door too.

Not worth going to if it's in the front row it looks like a Chad snap filter the whole time.read more

Cinemark 16 at the empty Provo Towne Center is a major dive. It's dirty and worn out. The vinyl…read moreseats are cracked, peeling, and uncomfortable. Scuzzy place. The mall is a sad place. Empty, shuttered store fronts. Even the escalators don't work.

The good, it's very clean I would even dare say cleaner then the majority of movie theaters ranging…read morefrom other cinamarks, megaplex and amc theaters. The seats are comfortable somewhat... affordable ticket prices for the family. Bathrooms placed in good locations and clean which is really nice. The negative the chairs are not recliners, the walk ways between the rows is very narrow where it makes it very awkward. Lots of butt or groin to the face. Going back to the seats! Seats are also a massive aspect of what makes the movie experience magical. In this case it was cramped and it made my legs very uncomfortable. I'm hoping they put money aside to get recliners like other cinemarks. Fix the row spacing so it's not awkward. But I still prefer this location over alot of other theaters. If you are in Provo, come on down!

My wife loves old movies, and we just found this place that had just opened a couple of months ago…read moreand they play old movies on the big screen. Tonight we went and saw Christmas in Connecticut. It was made in 1945. We went to the 9 o'clock showing on a weeknight, so it was fairly quiet, which was fun. Visited with the owner for a little bit and he was super friendly and it sounds like business is going well. He said they go through about 10 different movies a week, so you've gotta be quick and keep an eye on what they've got coming up so you can catch it before they switch to the next movie. You can also put requests in for what movies you would like to have them play. Fun opportunity for a unique date night with your significant other, or family, to get out and enjoy some old movies.

My family watches muppets Christmas carol every year for Christmas Eve and it was so awesome to…read morewatch it in a theater this year! I really love that they are showing previously released movies. This theater is such a gem to the community. It was clean, the seats were comfortable, correctly priced concessions, very fun.

This is our go to movie theater. It's always clean and has really comfy seats. We love when we get…read morethe auditoriums with the D-Box seats. Even if our movie is not D-Box format, the heated seats and the tables are soooo nice. The popcorn and drinks always slap! My husband and I both worked at a Cinemark so I'd say we know what the standard should be and this location excels with their popcorn making lol The staff is always so friendly and fast with getting concessions out so that you can make it on time to your movie. If you're not a movie club member, I def recommend you sign up. It's so worth it and helps save a lot on tickets and concessions.

I've been to this movie theater a couple of times and it's also been a good experience. This time I…read morewent to see project Hail Mary and they had a cute little cardboard cutout set up for pictures. It did smell like burnt popcorn in the lobby, but the popcorn we got was good. I got red vines and they were super soft. I like that they have the luxury loungers here.

All right this is a fun experience no matter how the film quality as were sitting waiting for it…read more We understand that they have good hamburgers we ate in town so we can't speak to that. It took them about four or five attempts to get the sound running with the film. That's the only reason I dropped one star. We're just glad we're experiencing something from the past!

Whre did all the drive in's go? There are 338 drive in's left in the U.S. so don't take this for…read moregranted fellow Sanpeter's. Warm summer night, smell of fresh grass, popcorn, and burgers on the grill. Friends, family, lawn chairs, pick up trucks, beer under the seat and getting lucky. Some great memories here over the years. This is one of the last American classics and thank God its still open.

Wanted to see the new Superman movie and this theater was near my hotel…read more Overall a very clean and modern theater with lots of self serve ticket kiosks. A big space for concessions with seemingly a lot of snack choices beyond popcorn. The theater of my movie was clean, sound was good and the seats were comfortable. Some things that gave me pause...had a hard time finding parking for a 930 pm show...no recliner seats ?! And one main (non emergency) entrance and exit to theater/screening room. I wouldn't hesitate to come back to this theater when next I'm in the area.

Very clean theater and it wasn't busy at all for a weekend during the middle of the day. The seats…read morewere comfortable and they have a decent amount of leg room compared to other theaters. Customer service was good too - very kind employees. Big parking lot!

My family of 5 and I LOVE this place. We have been Fat Cat Gold Members since the day it opened and…read morehave found tremendous value. Their luxury movie seats are the creme de la creme! I love that you can order food online or at the counter and have it delivered to your seats. I love the popcorn its always delicious and fresh. We love bowling here and using the arcade. There are a variety of staples when it comes to games for us and multiplayer game options are high up on our list. They do such a great job rotating to have snazzy new games and updating their center. I am impressed. For cleanliness, I do feel like things get cleaned well and regularly though it could always be done more with how many families come through. They do so many extra mile thoughtful things that need to be highlighted though. My favorite of which was the extra diapers that are always available in multiple sizes in both the Men's and Women's bathrooms!

I went to Fat Cats on a Wednesday...and it was not Very…read morebusy, but I booked a movie and then ordered snacks. The staff were pleasant and helpful. The snacks were fresh....i love fresh Popcorn , especially Movie Popcorn.... I'll be back!

I absolutely love this theater!! It's clean and the employees are so nice! The amazing concession…read moreoptions are a big perk too! Their popcorn is some of the best. We always love coming here for a variety of reasons. It's close to us and we love supporting his wonderful local business.

We arrived at the venue at 9:40 pm, in time for the showing of our movie at 10:00 pm. The popcorn…read moremachine was boring scraped out. However, e were offered a bucket of popcorn, from out of the bag of the scraped popcorn, at full price! I don't feel that they should close the concessions down, before their movie showing even started. Kinda ruined the whole movie theater experience. I can eat old, expensive popcorn at home!