I've used Universal a few times and find them to be reliable and cost effective. They are usually able to come the same day or will set a time when they can come and stick to it. Never late and you're never left wondering. I've dealt with Ernie, the owner, who is a no nonsense kind of guy. He'll come in, take a look at the job and give you a quote on the spot. If the job takes longer than he intended, the price remains the same. He carries spare taps, drains etc so in the case where a tap had seized up, he was able to replace the whole tap set from what he had in the van.
I can't tell you how good it is to have a reliable tradesman that isn't interested in ripping you off but is just interested in doing a good job. Well, actually, I probably can as no doubt you've all been there yourselves as far as unreliable tradies.
I can't recommend this business highly enough. (They are gasfitters too). read more