My wife and I purchased new phone cases and screen protectors for new phones we'd recently purchased, and the gentleman at the counter installed the screen protectors for us. We also purchased a travel adapter, but we ended up accidentally leaving it at the store. The next day we both had to travel outside Canberra and would be returning for weeks. Nearly a month later, my wife popped in to see if by chance they remembered that we'd left the adapter...and they did, they remembered us personally, and had our travel adapter waiting behind the counter. read more