Sadly, Duratone Hi Fi closed down in 2024 after 56 years in business. It was a Canberra institution, but sady now it is no more. It would be terrible if the reputation of the business Charles and Fay put their life into was tarnished by one review, so that is why I am posting this review for a business that is no more. Thanks for the memories, Charles, Fay and team. read more

How different a business can be between what you hear on the phone and what you experience when you're there in person. Even more stark for me was the difference between leaving my stereo equipment for servicing and repair and then collecting it once the work had been completed. Unexplained charges. "Oh, that's to pay 'Mr nnn' who works at the service counter." What? I've never heard of such a charge in all of my life! And you charged me to replace a part which I had just replaced? "Oh, it was worn out." (I hadn't even used the equipment since I had replaced that part, so I don't know how it could have been worn out.) Thankfully, they did delete that charge! Will I go back? For anything? I don't think so. In fact, I'm sure that I won't. read more