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Universal Motors

1.0 (1 review)

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12 years ago

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Highly recommend anyone that has experienced issues with the dealer not honoring the advertised…read moreprice, file a complaint with the FTC, state attorneys general office, and SCDCA for violations of Truth in Advertising laws. Do not recommend purchasing from this location with their advertised price not being represented correctly on their listings, with "dealer installed items" being added to the price of the vehicle but not outlined on the purchase agreement. Bought a "new" old stock 2023 Grand Cherokee L in January. Unable to take delivery of it that same day due to a battery tester being down and would have to come back Monday to pick it up. I was not able to go pick the vehicle up with my wife, but she called me on the way home and told me something didn't feel right with the vehicle. It has been nothing but issues ever since we took delivery of the vehicle, it has now been out of service 45+ days. We could tell right away this vehicle was plagued with issues and asked them to take the vehicle back and give us back our perfectly good Mazda that had 0 issues. Of course they declined, and wouldn't you know it, look what they advertise: the advantage plan. Photo attached Apparently good business practices with customer satisfaction are not at the top of their list, otherwise they would have done the right thing from the very beginning. Will absolutely not recommend anyone to purchase a vehicle here. The service department has been absolutely amazing though, trying to fix this vehicle is not their fault, it had no business making it to the front line and being sold. It is a lemon. Blair in service is fantastic and has been in constant communication with me. Abigale, our sales person was also great, but working in a department that lacks ethics and integrity.

Was vehicle shopping since my car was totaled in an accident was shopping online found several i…read moreliked filled out some stuff at various car dealers they were the only ones who called me with info so i stopped by to look at a couple of vehicles i was interested in kyle was very helpful. kyle and was able to work out a good deal for me

Universal Motors - car_dealers - Updated May 2026

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