Came in to have my car's transmission fluid changed and everyone was so kind and informative. They…read moremade me feel at ease and at home. Loving uncle and aunty vibes in there. John, the owner, was working at the front with a big smile to welcome me in. I told him what my car's been experiencing and he told me his game plan for checking out the car. Later he called with a detailed description of my car's transmission fluid and how much it'd cost. He was transparent and helpful the whole time, even doing a quick diagnosis and telling me what my car will need in the future and how long (timeline for completion) + how much the services would be. Same day services are always worth it to me. I never felt stressed out and trusted them every step of the way. Thank you John and family

This place was my go-to to get things serviced for my truck. Staff was always friendly and…read morewelcoming. Too bad they're closed :(

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

The owner Pablo is a nice guy and I was happy with his work and time to complete…read more Thanks PNW Auto Repair See you next time

I take all of my vehicles to Pablo, including my elderly parents vehicles. Honest, and excellent…read morework. I highly recommend! 5 stars all the way!

Very friendly service! Very informative on his bikes! I rode many different dirt bikes in…read moredifferent sizes and many different makes of Quad bikes, side by sides, mules, Polaris, etc.... Decided to try the new hype E-Bike after researching and deciding which style would suit me best. The owner was kind enough to unlock all the bikes and move them around so I could sit on the 3 that I was deciding on. Price range $5500 - $7500. Altis vs Surron? I like Altis for the 98v but the bike seemed too short for me as I am 5'9". I really did not want to spend more than $5500 but decided to go for the new Surron custom at $7500. This bike was the perfect height for me and not too heavy for me to lift by myself if needed. It is beautiful with gold rims , upgraded dirt tires and beefy shocks. Took it trail riding this past weekend and it rides so beautiful! Handles like a real dirtbike, on gravel, sand, dirt, pavement, and rocks. Instant power!! I kept up with my son on his KTM 250 with no problem. Like going from an Honda accord to a Tesla! You wont want to ride another gas bike again! Seriously, just charge it up and it is ready to ride! No gas, no changing spark plugs or oil ever. I am very happy with my decision to go with the more expensive bike. It is well worth it!! I love my Surron Ultra Dirt Bike! Thank you so much to the owner for his patience with me and for his help! I do want to note that this bike is very fast 85mph on a straight away so please choose wisely when purchasing for a child. This one in particular I would say is for experienced riders. Mahalo and be safe out there. Enjoy. Aloha. Ps, I highly recommend and support this business. Very professional and helpful. Great way to get your kids outdoors and staying out of trouble. But Please keep them off the roads in traffic with cars!! Mahalo

The best e bike shop on Maui, you find everything you need for riding and prices are even better…read morethan online

DO NOT go there! They put the wrong size tire on my Harley and when I tried to talk to them about…read moreti they were rude and uncaring. Anyone knows that putting the wrong size tire on anything (especially a bike) is dangerous. This company doesn't care. They will NEVER get a nickel of my money and I'll spend all the time it takes to tekk every biker on this island NOT TO USE THEM!

Noah is awesome every time I go there he drops everything to help an also he always helping guys…read moreout with free info every time I go if u ever need anything motorcycle related go see Noah first. Plus he is register motorcycle Inspection facility!!

Kenneth is a really great guy, awesome work and was quoted a really reasonable amount for the type…read moreof work requested. Very professional, will definitely come again. He does Safety Check inspections too.

Didn't have to wait two months for a quote to get my car fixed. No run around. And my car looks and…read moredrives better

Alex is a good mechanic and knowledgeable. That said, I have had two services from him. Breaks!…read more Kinda an important function. The first ended in my ABS light coming on. I called and told them about it and waited for a call back that never came. The ABS light finally went off. So I guess it is ok. And most recently "wheel hub with bearing" replacement. I was charged $59.73 for "shop supplies" which was a total for ALL estimated repairs. I paid upfront for the parts which was $673.94 and then charged tax again on that amount and the balance. In total $1624.20 which by the way is a service that should have been tops $1200. The end result is they have lost my future business approximately $2000+ because of the petty overcharges. Make sure before you agree to the estimate you check prices. HORRIBLE price gouging.

Alex has reopened his business after losing everything in the tragic Lahaina fire, in the area…read moreinbetween Maui Prep School and the Napili Farmers Market. His garage is to the left as soon as you enter, and a few other businesses are located there such as Maui off road Adventures. Phone number is the same, and so is the fantastic service and workmanship you know you will receive from Alex and his team. I'm so glad we can keep using his skills to keep our 2007 Jeep on the road. Ka'anapali Auto Collision is opening next door to him soon so we will have facilities back on this side of the island. So please, support our west side businesses by using their services. They need community support to keep them part of our community!

My husband bought a motorcycle here, he loves it and the team was super great to work with. They…read morealso take care of his motorcycles.

Solid place with many cycle brands to choose from and or order. Rentals as well. Show room is good…read moresize and there are many shirts to choose from. Highly recommended checking them out. Service seemed nice too