I have spoken with many home care agencies, and by far, Gulraj and his team stand out as…read moreprofessional, knowledgeable, resourceful, and highly competent. Their authenticity and kindness truly made an impression on us, and we felt heard, supported, and valued throughout every interaction. Finding care for a family member does not have to feel overwhelming when you are working with the right team. Gulraj and his team have a genuine passion and commitment to senior care, which is evident in the way they work together to support families and how they communicated with us. Their quality of care truly sets them apart from other home care agencies in the area. Gulraj and his team are truly exceptional, and I highly recommend their services.

My dad was under hospice care at home for four and a half months, and Right at Home was a big part…read moreof making that experience as comfortable as possible for my parents. My father had a wonderfully kind and conscientious caregiver with him during the weekdays, who helped my father with daily activities of living and allowed my mom to feel okay about going out for errands or other commitments, knowing my dad was safe. In the last month of my father's life, we also had a night time caregiver present. Throughout those difficult months, we always felt that the Right at Home team prioritized my dad's wellbeing and provided caregivers who felt the same. Gulraj has checked in with my mother several times since my father's passing. He is a genuinely compassionate person.

Hospice care for my Mother was exceptional. Any concerns were handled 24/7…read more Colby Perez explained all the unfamiliar phases that are part of the hospice process. Her support was well needed and the personal care she provided to both my Mother & myself helped through this difficult time. I felt that the support I received was beyond expectations. After researching for hospice care, I chose With Grace because of their high ratings and they delivered.

So our family has had the opportunity to work with, With Grace, on two separate occasions. My aunt…read morewent under their care at the end of 2024, and was on hospice for 3 months before passing. They were caring and compassionate and spent the necessary time needed to answer any questions or to just put my uncles mind at ease that she was being looked after. Colby was exceptional at gently talking with him and explaining her decline. Fast forwarding to this past week, my uncle who started off 2026, in the hospital with some unexpected issues, declined quickly. After 12 days he came home on hospice and our logical choice was to use With Grace once again. We were blessed by the staff, but Colby in particular. She checked in on him daily and would gently talk with him and play calm music for him during her visits. When he became non-responsive she would continue to check in on him to monitor each stage and to make sure that he was comfortable. I appreciated her communication with me, our caregiver, and her amazing and calm approach. Each step of the process and engagement with their staff with both my aunt and my uncle, were exceptional.

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

Redwood Hospice's team were tremendously helpful and caring during my mother-in-law's final days…read more She initially received care from a different hospice agency, who were completely disorganized -- to the extent that her assisted living facility suggested we switch. They recommended Redwood and we're happy we made the change. Dindo and all the nurses and physicians took terrific care of her and were prompt to respond to any questions. We'd recommend them to anyone seeking hospice care.

Gordon Manor was home for my wife for 18 months. It was a care center filled with compassion, lots…read moreof activities, and a staff that is amazing. I would recommend Gordon Manor to anyone.

The Gordon Manor facility for memory care is a gem both in its welcoming physical environment and…read morethe incredible staff who provide the highest level of caring for folks who are going through a trying end-of-life experience. Having experienced this caring first hand with my wife's situation, I would unconditionally recommend this facility to anyone in this stage of life. It does not get better than this.

Kensington felt so personable when it comes to staffing, even staff who do not work in care always…read morechat and make an effort to acknowledge the residents. Numerous other facilities I have been to only see the residents in passing and don't know their names, however, this is not the case at Kensington! The price may sound large at first, but you get what you pay for. Bonus points for the space being immaculately clean and inviting

My stepfather came here to finish his life. Despite much outside pressure, they did what he said…read moreand followed all of his directions. They treated him with love, respect and dignity. Alberto runs the place like it's his and is crazy compassionate despite having the hardest job ever. I will be forever thankful.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

In anticipation of a very extensive surgery at Stanford Hospital I contacted several home care…read moreagencies prior to being admitted and met with three beforehand. Hands down, FSHC was my first choice. They are experienced, professional and great communicators, which is key. My surgery resulted in complications and my start date for care pushed out a few weeks. Not only was FSHC flexible with my start date for a caregiver, but they came to visit me in the hospital to see how I was. They really care, and provided me with a caregiver name Martha, who helped me immensely. I do not reside in the bay area and had to stay in an Airbnb for three months by myself, so I truly needed a support system that was experienced and reliable. The office team is amazing, as well as the management team and Martha! Five stars are not enough. They went above and beyond to help me!

Well Famliar Surroundings have put me in a bad situation AGAIN!!! They are a care giver agency, I…read morewould not recommend to anyone. I've had NO SHOWS!!! No constancy of caregivers. Now that I reduce their hours and have stated I will use them for only VA hours, they are stating they cannot help me with that. Wow! What customer service!? No wonder caregivers quit on them all the time and bad mouth them. I'm paying $ 30.00 an hour for 53 hours a week. You would think it would be a no brainer to find a person. The last straw was another "No Show" this past Saturday. No phone call, no message, no apology from their management team. This is about the 4 or 5 no show in the last two months. Now today they are telling me because I've reduce their hours down to 12 they can't help me at all. Now I'm stuck again. Wow!!! Unbelievable!! I'm speechless and in tears.

My Sweet dog had a wonderful life of love. When she was 16 years old actually, 2 weeks before she…read morewould turn 17, when I realized it was time to let her pass in peace. I called Peaceful Pathways and they called me back later that day and set up a time to come to my home. The Vet was kind and patient. My sweet baby got to pass away in my home in a peaceful quiet home she'd lived in her whole life. She was calm. This was the exact opposite from what had happened at the last dog I had put to sleep at the Vets office. Using Peaceful Pathways was the best kindest way to say good bye.

I had a wonderful experience with Peaceful Pathways. I dealt with Amy initially and then Dr…read more Winnick. Both were so compassionate and helpful. On the day I had to put my 15-year old diabetic cat to rest, Dr. Winnick came to my house and although it was one of the hardest, saddest days of my life, the whole process went smoothly and peacefully. She was informative about the process, but more importantly she was gentle with Omar, and very respectful and compassionate. I think this is 100% the way to go as opposed to stressing your animal out going to a veterinary office, and I would wholeheartedly recommend Peaceful Pathways.

Kim and Lara are exceptional caregivers and human beings. I have never seen someone care for and…read morelove someone, that is not family, like they cared for my Grandmother. They both put so much effort into making everyone there feel like they are "at home". The meals, little projects, game and movie nights really keep the clients engaged and motivated. The attention to detail for their care was better than any hospital or care facility I have ever been at... they truly love these people like they are their own family. If they have an opening, run, don't walk to try to get in~ your loved ones will thank you!

I would like thank the girls at Atherton Gardens for the wonderful care my uncle received while he…read morewas under their care . He would always express his happiness and approval of the professional care he was receiving . The girls always went above and beyond to make things comfortable and enjoyable. They made him feel more alive in his final days then he had felt in years. Thank you Kimmy and crew for going above and beyond your duties.. Me and my family are forever grateful for the way you treat your clients.. Rick M

We just selected Mission Hospice & Home care 3 weeks ago. They have not even met any of the…read moreservices they promised. They are all talk no action. If you are looking for a service that requires lifting from bed to wheelchair - their aides refuse this service. Our mom should be given bath or shower 2x a week. Nurse should show up 3x/week but only showed up 2x in the 3 week period. Our mom was only given bed bath only 2x during the 3-week period. DO NOT EVEN THINK of contracting their services. Very poor customers service. NOT GOOD!

If your dying loved one is, or is likely to be, in pain, DO NOT use Mission Hospice's services…read more Prior to my family's experience with Mission Hospice, I'd always understood that the main benefit of entering hospice was that the patient receives, above all else, palliative care. That is, since there is no longer any hope of recovery, the patient is made as comfortable as possible in his or her final days or weeks. I guess one thing I am grateful for re: our experience is that I learned that "hospice" does NOT equal "pain relief," so at least I can warn others. My father was dying of a cancer which is known to be especially painful. He'd been admitted to Mills Peninsula hospital a few weeks earlier, and while his oncologists were initially optimistic he might recover, it quickly became apparent he would not. So, we were asked if we wanted to consider hospice services. My siblings and I, when we met with the official liaison for Mission, as well as two Mission volunteers, stated several times that all we cared about was that our dad would suffer as little pain as possible in his final days. The volunteers were nice, but the liaison was a bit cold, which should perhaps have been a warning. Still, "hospice" sounded like a blessing, and when we were told that Mission is one of the very few not-for-profit hospices around, well, that sounded even better. THANK GOD we decided to keep our dad in Mills Peninsula as opposed to having him transferred to Mission's hospice home, which I believe is in Redwood City. To make a long story short, a physician whom I'll refer to as "Dr. S" of Mission Hospice did not want to increase our father's dose of morphine--when he had less than a week to live. (All of his doctors and nurses at Mills by that point were in agreement that the end was within days.) We could not get a hold of anyone else at Mission to ask why Dr. S would not increase his pain meds. Finally, after more than a day of pleading with the nurses and doctors at Mills Peninsula (who were excellent and very compassionate), my brother managed to get a physician at Mills to override Dr. S's orders. I do not recall all of the ins and outs involved, but it was a nightmare, especially, obviously, for our poor dad who was in excruciating pain. I might add that my brother later shared with me that the Mills physician who finally overrode Dr. S's orders and increased my father's morphine dose told him, "I have to say, I'm very surprised at how low this dose is for someone in your father's condition." Here's the clincher, though: The day before our dad died, my brother and I were talking with a nurse at Mills who mentioned that she had previously worked for Mission Hospice. She was a nurse we started talking to in the corridor, not a nurse who was assigned to our dad's care, so we had never interacted with her previously, and she had no idea our dad was in hospice until we mentioned it. When my brother started to talk about the ordeal to get our father's dose of morphine increased, the nurse suddenly became very quiet. Then she said, "Oh, that must be Dr. S....she, uh, doesn't believe in a lot of pain meds." I can only describe the look on her face, and her tone, as she said this, as "uncomfortable." A HOSPICE PHYSICIAN "doesn't believe in a lot of pain meds"?! I thought that was the entire point of hospice--to make a dying person as comfortable as possible, whether spiritually, emotionally, and yes, PHYSICALLY. Apparently not. Also the day before our dad died, we were visited by a Mission volunteer who asked if we'd like her to pray with us. Our mom is very religious, so I appreciated that and felt it might comfort her. The volunteer was of a different faith than our family, but she read from a book of traditional prayers of our religion, and she did it very reverently. That was very nice. The problem was that when she'd finished praying, and said some kind words, she wouldn't leave my dad's hospital room. This was despite the fact that I kept saying things like, "Thank you so much for the prayers. That was very kind, but we have other family coming soon to say goodbye," etc. She would just nod and say, "Okay"... and sit there, staring at my father. I'm not sure how I could have given any more obvious hints; I was also making comments like, "It's so kind of you to volunteer--I'm sure you must have other people you need to check in on now." She would say, "No, I don't." Another of my siblings was starting to get VERY upset that this woman would not take the hint (hints) and was even starting to raise his voice, saying things like, "It's kind of crowded in here--I hope there'll be someplace for A and B to sit when they get here." The volunteer still just sat there. I finally got up and left our dad's hospital room, in tears. I don't know if my other sibling finally said something to the volunteer or not, but she finally left shortly after that. You, and your loved one, don't need this extra pain.