I live in the area and I purchased a brand new game recently ( GTA V ) which was defected. I explained to the person that was working their that I have received a game that was defected to begin with. Despite the game developers troubleshooting methods the game still was not working. I explained the issue to the person and he called the manager which told me the same troubleshooting method that I've tried countless of times and still no progress after buying a new game that still had the plastic seal on it. I explained to the incompetent person that the game developer advised me to get an exchange for a new one, but the person said it's not possible. The game developer told me that since the game supplier is selling goods to the consumer that they can receive the defected game and send it in to the developer instead of the consumer. Which technically should've been done but not at all. FOR THOSE WHO BUY GAMES BE AWARE OF THE BAD SERVICE AND NONE HELPFUL PEOPLE THAT OWN THIS BUSINESS. WILL NO LONGER PURCHASE VIDEO GAMES, PAY PHONE BILL, BUY ACCESSORIES OR ANYTHING FROM THIS BUISNESS. read more