Thank you so much for coming out to replace our water pump!…read more We appreciate your help!!!

I contacted Nathan regarding my slide not operating properly. Nathan came out explained the issue…read moreand the options to fix the slide. Nathan then sent me a detailed quote we agreed on the work and he ordered the parts. Nathan repaired the slide and it now works better than when we purchased the trailer. I would highly recommend Nathan he is professional and does great work, also he is very nice.

Don't buy anything from John Carrillo at heatmyrv, bought $8000 rebuilt Hydro hot. Once he gets his…read moremoney, warranty is over. I have a newly rebuilt unit, he suckered he into buying a PC board for $600 more and it won't get up to running temp. It's been a month, still no hot water or heat and he refuses to return mine, and my installers phone call. Looks like legal action will be required

I am from Reno NV and John and his family really help us out! He is the WIZARD OF OZ of Aqua Hot!!!…read moreThey went out of their way to help my wife and I out!!! Two sayings are right.....Heat My RV... is right!!!!!! And Happy Wife Happy Life!!!!!! Thank You John Carrillo!!!!!

Teresa Carley is an expert salesperson at Transwest RV. Having purchased several RVs, I can say…read morethat Teresa's expertise mixed with her excellent listening meant that she not only showed us the model we arrived asking about but also suggested one we would discover to be an even better fit! Teresa's extensive industry knowledge equips her to help any buyer find just the right RV!

Do not use this company unless you want to give them money out of your pocket for poor quality…read morecheck out fee. 220 bucks for them to tell me my ac is fine when it won't cool down on a low 90s day like use to do the last two summers ive owned it. This place is no good. My camper will never be on their lot again. Second bad experience with them. There won't be a third.

We bought our RV from Transwest approximately 3 months ago and have experienced the service shop a…read morecouple times thus far for some 'self-inflicted' issues so I feel I'm at the point where I can rate the buying and service experience. We had an awesome buying experience thanks to Taylor. I found her through her Youtube RV walk thru videos and we found her to be incredibly courteous and knowledgeable. The best part is Taylor truly cared about finding the right fit and her sense of caring has continued on well past the sale. We're first time RV'ers so lots to learn but Taylor has been there with us every step of the way to ensure our questions have been answered. When I couldn't figure out how to make our hot water heater work, Bill H. was reachable on the first try over the phone and patiently walked me thru the process. When I couldn't complete a DIY suspension upgrade project and ended up not being able to remount the old rear bump spring, Billie got me in the next day to complete the job. Everyone at Transwest has made our first RV buying experience a very pleasurable one. We'll undoubtedly be a repeat customer when we look to upgrade from a Class C to A in a few years' time.

paid for full service and repair of abs light "on". when I picked it up, they hadn't done…read moreeverything on their "check list". I pointed this out and they said they'd need it another day to complete it. Then they wanted to charge me $1200 to "repair" the abs light that was on. I read their repair order and it said the "abs light not on." But they charged me anyway . pretty disingenuous outfit

We needed a door sensor and heat pump replaced on our diesel pusher while traveling thru Colorado…read more The tech came to our RV campsite site in north Ft Collins and completed the repair so we could continue our trip! This included the tech having to drive for one part back to Ft. Collins! So appreciate the help and convenience of the mobile service!!

From the owner: 10+ years industry and dealership experience. RVTI Master…read moreCertified Technician. Class A Motorhome trained and experienced. Emergency Repairs. Maintenance and Upgrades. New and Preowned Inspections. Well versed technician from Appliances, Carpentry, Chassis, Electrical, Electronics, HVAC, Hydraulics, Leveling, Plumbing, Slide-outs, Solar and Much More!!

AC pulley it all out for us and got us in exactly what we wanted. the family is in love with the…read morenew home away from home. Thank you AC

Avoid at all cost! During our first trip out we noticed our side panel was popping out. We…read morecontacted Camping World and were told to bring it in to have it checked out, along with a sever other warranty issues. They have confirmed that the fasteners failed but refused to remedy the issue.

Matt and his crew took in my camper on short notice and with an already crazy workload. They could…read morediagnose and fix the slide on my trailer and get back on the road in a week. I cannot thank them enough for the job they did!

This place is a joke. It appears everyone is drunk all the time and they love to lie about what…read morethey've inspected or repaired. Huge waste of time and money on multiple trips. I asked to speak with the owner and they said he'd call but he never did. I also emailed him and he never responded. They also charge you a fee if you want to use your credit card, probably because they were getting so many people fighting the charges with their credit card company. I paid with check and had no recourse.

5I, Don Miller & my business partner, & his two dogs had an emergency. This business rescued us,…read moredevoting an entire day & staying after hours to fix difficult mechanical problems with axle, emergency brake and wheels. Salute to above & beyond the line of duty for service manager, Rana & her manager & all workers. We made it back to KC, MO. that night thru hail storm in Russel, Kansas in time to see Mark's wife before her surgery.5 stars plus!!!

Three Months Waiting on a Warranty Repair--Extremely Disappointed"…read moreI am extremely disappointed with Blue Compass RV and the way they have handled the warranty repairs on my brand-new travel trailer. I have been dealing with a broken refrigerator for nearly three months, and I am still waiting for a repair or replacement with no clear timeline for when this issue will be resolved. This is unacceptable for a brand-new camper that I am still making payments on. What has been most frustrating is the lack of resolution and the uncertainty surrounding when my trailer will actually be repaired. When you purchase a new RV, you expect it to be in working condition and, if something goes wrong, you expect the dealership and manufacturer to stand behind their product and provide timely warranty service. Instead, I have spent months dealing with a major inconvenience while continuing to pay for a camper that I cannot fully enjoy as intended. My experience with Blue Compass RV has been extremely frustrating and disappointing. A warranty should mean something, and customers should not have to wait months without a definite repair date for a basic necessity like a refrigerator. I would strongly encourage anyone considering purchasing an RV from Blue Compass to ask detailed questions about their warranty service, repair turnaround times, and how they handle unresolved problems before signing a contract. A brand-new camper should not turn into months of frustration and unanswered questions.

I had reached out to countless businesses to provide an estimate and possibly repair the brakes on…read moremy 1994 Rexhall Aerbus 33' RV. Hunter was the only one to say he'd come out and look at it and eventually do the repairs. He even showed me how to moderate a couple things I didn't know about. He is professional, trustworthy, polite and an ease to work with. And, since he also does work on vehicles (pother than RV's) I've found my new go-to mechanic. I highly recommend this business for any RV repairs, especially those bigger and older rigs no one will look at. Amazing work, you won't be disappointed.

From the owner: Experience peace of mind on your next road trip with our reliable maintenance services for all…read moretypes of motorhomes, heavy, medium, and light duty trucks as well with all types of trailers. We have the experience, knowledge, and determination to get the job done right at a resonable cost. Our services are 100% mobile so take the hassle of drop off and pick up out of the equation as well as saving money on a tow. Keep us in mind as well with any of your welding, fabricating, and fencing needs we are experienced and knowledgeable with steel, stainless steel, and aluminum alloys.

I store my camping trailer, very close to this dealership. I ran into an issue and needed service…read moredesperately. I called the one I bought it at and no one would get back to me because of my specific problem. I reached out to these guys and they said bring it on over. I was there 15 minutes And it was repaired. I had been speaking to other service departments for a month and it was a real issue for me. I want to say thanks to Brandon, Chris and Terry. Such a relief!!! Thanks

We've been passively looking at used camper vans online for years, because the cost of a new one…read morefelt out of reach and the timing to purchase one wasn't right. Once our situation better aligned with moving forward with a purchase, just for grins, I searched "new" camper vans instead of searching used and I landed on a new 2025 Thor Twist at Mericle that was priced competitively with used models I'd seen. It had 1,200 miles from being driven from the factory in Indiana and was taken to a trade show, but everything Thor was unused and still under warranty. We reached out via their contact us form and was out in touch with Brandon. This is a small, mom and pop dealership-and we love supporting small businesses. Brandon was upfront and very fair. It was up there with the best "car-buying" experiences I've ever had. We corresponded by phone, FaceTime for a video walkthrough of the van and checked everything on the van to make sure everything was in order. They specialize in tow behind trailers, so the van wasn't for their primary audience. After we did our due diligence, we made arrangements to drive from Texas to Colorado to see it in person and to purchase it if everything checked out. And it did. Brandon, DJ and Mike took great care of us, getting us acquainted with all of the systems, researching and fixing a noise on the roof that ended up being some cables for the awning that had broken free of their zip tie before we headed back to Texas. No sales pressure, just genuine, nice people that went above and beyond for even out of state buyers! lol. If you're looking for a place that remembers how to give great service, reach out to them. Thank you Brandon, DJ and Mike Mericle for your patience and attention to all the details.