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    Universal Collision

    3.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Universal Collision

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Universal Collision Photos

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    5 years ago

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    Loved at first, but the love faded after he the got snappy with a friend of my simply admiring a…read morecar, it was a GTFO the way moment that I said you know. I'v spent 15grand with you. Your done.

    This company and the owner is completely dishonest. Completely…read more I took my car to Mike many many years ago for a prebuy. During that encounter, I will NEVER forget how disrespectfully he spoke to his mother who was at the counter helping him run his business. After moving back to Houston and desperately looking for a trustworthy TDi mechanic, I decided to give him another try. It was a huge mistake. Mysteriously, Mike and team said my car had an issue with the immobilizer and would not run. I happen to know quite a bit about these cars. So I played along, waiting for Mike to fix the "issue" with the car. Days of waiting for them to get the work done became weeks. And weeks became months. Frustrated, I found reputable people online who repair the clusters from these cars. They go on to tell me that Mike is lying because the year and model of my car make what he claims the issue to be impossible. I called literally every week for an update and got the same answer "Mike isn't around, can I take a message?" Never did I get a call back. Never did I get a reply to my emails. So, after six months I had the car towed across Houston to another shop, and intentionally didn't tell them about what Mike had said. A few hours after it was towed there they call me and we're very confused. The shop owner literally said "there's nothing wrong with this car." He programmed the keys (which I could have done myself) and it ran perfectly. There was and is no issue with the immobilizer. There is and was no issue with the speedometer cluster. I've now been driving it for about a year without a single problem. Mike is dishonest. The guy who answers the phone for Mike and lies for him is dishonest. And, who talks to their mother that way? 2008 and I'll never forget what I saw from a grown man on that day. I was warned, and now you have been, too. Let me clarify a few things here just so there's nothing left for interpretation. As the business owner states I did not "finally" pick up my vehicle. You never fixed my vehicle. You never answered or returned my calls You never replied to my emails (photos of which I'll upload here for future prospective customers to see). If you didn't reply all you have to do is post those photos.... But you never did. So, after you failing to be able to program keys to a car, again something I've done myself to VW's, another shop did it in under an hour. You just didn't care and you made no effort to communicate with me at all. Ever.

    Universal Collision - autorepair - Updated May 2026

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