Mather Pump repaired my pump in 5/24 Devin & Jose arrived on time…read more explained everything. I have been a Mather customer for years. Always the same in the office or the field Courteous Professional and Friendly

My well pump quit on Wednesday. They had a man out Thursday to troubleshoot determined that it was…read morea bad pump 27 years old. Two man crew showed up Friday morning and replaced the well pump that was 350 feet down and two pressure tanks all in the pouring rain. Amazing crew good work couldn't be more satisfied. This was a company that Dug The well 27 years ago and they still have the same great service.

I had Ross come out to inspect standing water and a sewage odor in our front yard. Without doing…read moremuch in the way of investigatory work, he concluded that repairs would cost between $15,000-$20,000. When I asked how he arrived at that estimate, the response was simply, "I've been doing this for eighteen years." He stated that our sewer line could not be scoped and that the entire system would need to be overhauled, including excavating the front yard. That recommendation felt extreme given the lack of diagnostic evaluation. I'm very glad I sought a second opinion. The actual issue turned out to be a faulty switch on a grinder pump, and the repair was under $1,000. Additionally, contrary to what was stated, our sewer line had already been scoped when we purchased the home. This experience raised serious concerns for me regarding the accuracy of the assessment and overall integrity of the recommendation. I strongly encourage others to seek additional opinions before committing to major repairs.

Buyer Beware. This company is a rip off. I asked for a quote for three running toilets and a hot…read morewater cleaning. I got a quote for $1900.00. I did give them my card and it was ran through right away. When my daughter got home she said I do not think so. Call them a cancel the service. Was given a call today stating to refund me my money will cost me $115.00. I will be disputing all this with my bank. But please do not use unless you get a couple of quotes. I think these people looked at my home and that I was an elderly lady and thought it was okay to overcharge and apply fees.

Zack from Service Pro was awesome. He swapped out my 21 year old gas water heater for a new…read more50‑gallon Bradford White and had the whole thing done the same day. I had a few quotes already and he was able to provide me a fair and competitive price. Super friendly, knew exactly what he was doing, and explained everything clearly. Really solid service all around. Highly recommend!

Plumber (Andre) that came to my house claimed to waive the visitation fee when on phone (he did…read morenot). Was indifferent and gave little insight to my project/questions and didn't provide a quote taking my needs into consideration. Seemed uninterested in helping me and spent the most energy on my call trying to sell me on the service pro subscription service.

Not the cheapest but very thorough On time…read moreExpensive fee if using a credit card so plan til use cash or check to avoid extra fee

our water heater got really hot water coming out so we called and they had Andre come out right…read moreaway which was good however, now I called to get an itemized bill and the office said I had to talk to the technician. All I want is an itemized bill as to how much was the water heater, parts and labor broken out why is that so hard to do and why do I have to talk to the technician? the office can't do it? seems a little strange to me. Now I wonder if we really needed a new water heater or just a new thermostat!!!

We had Eco install soft water and under sink water purification system. Donaven & Samuel performed…read morethe installation. They were clean, informative, respectful and skilled. They did a wonderful job and cleaned up after installation. They had to go under the house and that part of job was also very clean. We would highly recommend this company to anyone looking for a water purification system, and water softener.

I have a whole house Ecowater Arsenic Treatment system that requires yearly replacement of the…read moremedia that removes the arsenic from our water. Aaron and his team have provided excellent service for my system over the past two years. They have gone out of their way to locate the Metsorb media that I prefer for my system, and both of the technicians who came to my house were very professional, on time, and efficient. They also were willing to answer all of my questions about the system. They also replaced the UV bulb and sleeve in the ultraviolet light system that kills bacteria in our well water. Overall, I am very pleased with their service, and give them my highest recommendation.

I have found the company to respond quickly, to be responsive to inquiries, and open to follow up…read morecommunication.

No good. I found a plumber much cheaper. bad customer service overall would call around at least to…read morecompare prices.

I was a little skeptical when I signed up for an appointment at Camas Costco, but the gentleman…read morethere was not your stereotypical hyper-friendly canvasser so I felt comfortable. Everything from the first visit until shaking hands with the installers after the installation was done was first class. If you ever had an American Express Platinum card, dealing with United Water and Air will seem familiar. Seamless.

United water and air ,did our echo solutions, water softener and drinking osmosis systems, and I…read morecan't say enough about how great this company is. Office staff were very responsive, and both installers were very knowledgeable. Explained the whole process, we're friendly, and did an excellent installation. I highly recommend this company

I have been a customer of this company for 37 years and they never cease to amaze me. I go to the…read morestore to purchase filters every six months and they are always friendly and helpful. They come to my house for yearly maintenance and Joshua and Andrew are knowledgeable, professional and experts in what they do. Today I had Aron come out and he is as good and personable as he was 27 years ago. He knows his business and does a great job. I highly recommend them.

I went to Water & Air Works to inquire about purchasing a water softener as at least one local…read moreplumber I contacted for the same purpose sources their water softeners from here. I was impressed to see the large selection of brand-name softeners, parts, filters, filter housings, and specialized cleaning products available. If you need filters, pure cleaning products, or parts, Water & Air Works seems to be a great place to go. While the person at the counter was very friendly, they were not able to answer my specific softener questions (such as uplift tube diameters, control valve waterway diameters, brands of resin tanks, etc.), so they kindly took down all of my contact information, and told me that they'd have Aron call or e-mail me with answers to my questions, pricing, etc. A week and a day elapsed, and I'd not heard back at all so I called again. The same employee who helped me in the store remembered me and said they'd have Aron contact me, which he did, the following Monday. Aron was able to answer all of my questions, and explained that their business model is that they do not sell water softener systems directly to end customers. If I were to purchase from them, they require the installation to be done by them as well. Aron explained that they do so because they're feel responsible for any issues or questions with direct purchases, but if they didn't install it, they may be having to support something that they had nothing to do with. Their pricing for an installed system was higher than most of the bids I received, but part of this is because their system includes a sedimentary pre-filter and an activated carbon filter upstream from the softener. While this makes sense for well water, which is what most of their business appears to focus on, I don't think I need either because I'm on city water. Water & Air Works is a great place to get filters and parts, as well as to visit if you have well water and need a complete treatment system installed. If this is your need, Water & Air Works offers a one-stop shopping experience.