If I could I would leave 0 stars, I would. The most unprofessional medical office I have ever been to. I was treated poorly with my treatment and aggressively. My physical therapist never knew why I was there or had a plan for me when I was there, even though I had a fractured scapula.she was always just trying to make up stuff on the spot, she tried to make comments about other physical therapist by saying they exercises they told me to do where silly but she was my physical therapist for the other visits she just forgot and was basically talking about herself. In addition when I told the head physical therapist I was loosing confidence in the treatment because they didn't have a plan to help recover from my fractured scapula. He was clearly offended and told me if I would rather just find another place. Never tried to reassure they can help or offer another physical therapist. I immediately reported them. I've never expected to have someone pushing on my broken scapula and telling me to stretch harder than forgetting I had a fractured scapula and apologizing after. Very traumatic experience. read more

My mom comes here for physical therapy after her knee replacement surgery, they are all very professional and knowledgeable here. Alan does great job with the evaluation and really takes the time to get all the info and get you the best care you need. All of the instructors are very helpful and expert. read more

I've been going here for a few weeks now, working directly with Allen and Matt, they are excellent therapists, the whole of the staff is very nice and friendly including the front office, very clean, roomy and cool during therapy read more

It's such a disgrace having Physical therapist like Fatima work there , when she clearly doesn't care about the patients she downgrades patients not to mention how rude and arrogant this lady is. If she is not there to help out she is in the wrong place. And at that she talks bad about Doctors like seriously lady. Justine is awesome and so is the Doctor at this location. They are very compassionate and are very knowledgeable! They are the reason I continue to attend this location. read more

I scheduled an appointment and showed up on the date and time scheduled and they claimed I didn't have an appointment and acted like I had made a mistake. Very rude and condescending. read more

Fatima is an excellent physical therapist. All of the staff are very knowledgeable and friendly.

Stay away from this place! Terrible customer service. First of all, they never answer calls, much less return any messages. Once you are there, they leave you to fend for yourself. Ive given them a handful of chances & we are done. Just RUN. read more

I've had two total knee replacement surgeries(1 yr apart) both times I used this Group. Both times my therapist was Sonia. The first she was a random choice ( lucky me!). The second knee I used the group again and this time requested Sonia! She pushes you to success, firmly yet with a gentle attitude. In six short weeks(2 sessions per wk) she has helped me to be able to return to work. I work for the railroad and walk anywhere from 4-8 miles a day, always on uneven surfaces, riding rail cars climbing ladders up and down. I attribute my success in rehabilitation to Sonia. Thank you Sonia I can't tell you how much I appreciate your help and encouragement. read more

My insurance keeps sending me to this place the actual room with the therapy is smaller than the waiting area not my cup of tea. Very cramped when there's 15 people in there working out there's barely any air in that room. read more

Front office is horrible those ladies need a serious training on customer service. They don't answer the phones. It is the worst experience at the front desk. However, the therapist are amazing really need to rest staff and that front office office. read more

I was referred here to improve balance. They have no warm up, no written plan, different therapists may attend to you and they seem to be as hoc when identifying exercises. First I noticed lower back pain the next day. When I brought it up the therapist said I may have done the exercise wrong. She had not witnessed to see that I had the correct form. Now my hips are painful. Next she placed a band on my lower thighs and told me to step left to right. My right knee is now very painful. I've had an X-ray and will be visiting the Dr tomorrow. I would stay as far away as possible from this place. They hurt me and now it is painful to walk. read more

If I could give no stars I would ! My mother went to her first therapy session and a therapist by the name of Sonia is the worst! She asked my mother what insurance she has and my mom that doesn't speak English politely says "iehp" and she got upset telling my mother "it must be nice to get government help, while us have to pay for insurance" first of all its none of her business about my mothers insurance and she didn't have a right to say anything! Secondly she looked at my mothers file and told her she is wasting her time on therapy when at the end she will need surgery, she isn't a doctor to be saying anything and by her saying that she obviously doesn't want the clinic to have business, and then my mother put her purse on a chair and she got mad and moved her purse and told her "next time put it in the cabinets" very rude person, my mother is a very sensitive person and my siblings and I trusted this place where we can leave her by herself and they will do their job and give my mom excellent service but they failed ! My mother was crying after her session she has been battling depression and for this person to treat her less of a human being because why she doesn't speak Spanish and we couldn't be there ! My sister called and filed a complaint but now I'm going to call her insurance and file one as well, this person should not be working in that field! I work in healthcare also and I never once treated someone poorly I actually enjoying helping others especially Spanish speaking patients that really need help! I will be attending her next therapy session I will not let this happen again! Her name is SONIA and I hope the owners do something about it she discriminated my mother ! And i won't let this go !!!! read more

I had brought a family member to this location and Sonia the therapist was extremely rude. She does not care how the patients feel and always give a negative comment. read more

Soni is amazing. When I was 1st going I didn't want to go because I felt like I was In pain more. Then they switched me to Sonia. She has a healing touch. She had educated me on what I need to do daily and she is so empathetic to your pain. I look forward to my physical therapy session because of Sonia. Beautiful women inside and out. read more

First off the front desk receptionist is amazing very helpful and professional. However the therapists or asst not sure what their title is are over worked. This was my first experience with PT but I know that you should be watched and shown how to do the exercises not just left in a room with a timer then they come in give you some more this went on and on. I would be told to do for ex. A certain stretch/ hold for 30 seconds and do 5 reps then off he would go. Wouldn't watch and then I would be done and waiting for 5 minutes to 10 minutes after done for him to come back with more exercises what should have taken 20 minutes of exercises took and hour because he was so busy bopping around to other patients. Also I had to re tell to each asst what my injury was and sometimes I would have two helping me in one session. I feel like they should know your injury and read your file before they start to work on you as one came in wanted to have me do a sitting exercise I explained to him I have difficulties sitting and he said " oh what's your injury" after I told him he said"oh no we should not have you sit". Lastly as I was checking out with the receptionist another asst over heard me talking and said "oh your going to need surgery for that PT won't fix that!" Great so the several Drs I have seen and specialist who are hopeful in time I will heal with exercise and PT have all got it wrong and this PT asst who doesn't even know my injury says I need surgery! Needless to say got a referral for a new PT and am hoping for far better results and optimism. Overall I felt like after three sessions here they were just checking the boxes to get paid. At the very least they need to stay with you for a few reps to ensure your form is good and read your patients file! read more

Came here after having back surgery and everyone was awesome. Karl was my personal therapist and I had a great experience. I also was there amongst the beginning of Covid-19 and they were still very professional and followed protocols. Would recommend to anyone I know in the area looking for a rehabilitation place. read more

I have been getting therapy on my messed up right shoulder/arm. Couldn't sleep on my right side. Couldn't put a belt on (put my right arm behind me). Hurt to put right arm over left shoulder (for example, in the shower). I've had about 10 visits so far, and have had much improvement, maybe 75% of the way back to normal. Angie has been very helpful, and professional all the way. Very clean room with a lot of varying equipment. Highly recommend. Patrick H. PS I see a scathing review here from Mark which complains mostly about the lack of reviews, and mentions "a half dozen issues". If you're going to give a "1 star" rating, the least you can do is specify your complaints. read more

They have been very professional and their receptionist is very efficient and helpful! I am very pleased with the exceptional care that they are providing me with! read more

This place wouldn't get one star, if I could give no star. It sad excuse for PT place. It is amazing, I am looking at reviews for this place today, there is none. However last week, more than few reviews existed about this, and they did not have any good recommendations about this place. That is strange, so who deleteing them? That not going save this place. I reported them to my insurance company half dozen issues. read more

Bad experience! Rescheduling was such a chore. A sure I'm not the first person who has dealt with the condescending vibe from T.. she sets a bad tone for the place. Glad to be gone. read more

I've been going to the corona facility for about 20 classes. It's super clean and everyone is professional. It's the best physical therapy. I'm very happy and would recommend to anyone in need of there service. read more