I had the absolute best experience with All-Dry and their owner, Nick Chandler. They found the…read morereason why water was coming in at the right back corner of my crawl space when no one else could solve it. They are amazing and a complete pleasure to work with. I cannot recommend them highly enough!

So thankful for Cissy, Michelle and Nick. All were very professional and helped us mitigate…read moreproblems; a pleasure to speak to and a relief to have their knowledge and an All Dry resource.

Great company. Trevor W. does quality work and goes the extra mile to please the customer.read more

I want to share our experience with AFS Foundation & Waterproofing Specialists because foundation…read morework is a significant investment, and I wish we had known more about what ​the customer experience would look like before making our decision. We hired AFS to perform substantial foundation work on our home, including the installation of 10 SettleStop Helical Piers, crawlspace encapsulation, and related work. Our contract totaled more than $24,000. Naturally, the foundation work required excavation around our home. We understood that this would disturb our yard. We also understood that our contract makes us responsible for landscaping, reseeding, resodding, and potentially adding topsoil following normal settlement. That is not what we are upset about. We already have a landscaping company scheduled to address the yard, so restoring the landscaping was never our expectation of AFS. What we did expect was for the excavation areas to be properly backfilled and compacted. In fact, our contract specifically states that when trenching or excavation is required, AFS will "backfill and compact soil to the best of its ability." The work was completed on July 28. Following rainfall, multiple areas around our foundation experienced significant settlement and collapse. We were left with several depressions approximately 8-10 inches deep, including areas immediately adjacent to the foundation. Some areas had visibly collapsed enough to leave voids in the soil, exposing portions of the pier/bracket assemblies. One area had a drain downspout that was never reconnected properly and instead had just been buried by dirt. We documented these conditions with photographs. Again, we were not asking AFS to landscape our property. We were asking them to address what appeared to be significant settlement in the areas where they had excavated and to ensure those areas were properly backfilled and compacted. Unfortunately, this is where our experience with AFS became particularly frustrating. We contacted AFS on August 1--only a few days after the work was completed--to report the condition of the yard and request that someone return to inspect it. By August 5, we had received no response, so we contacted our salesperson directly. Eventually, we were told that a crew would return on Monday, August 10. They never showed up. We received no call or explanation that the appointment had been cancelled. We contacted our salesperson again and were then told the crew would come on Thursday, August 13. That day, we were contacted and told there was an issue with another project and they could not make it. At that point, we were understandably frustrated, but we were still willing to be reasonable and accommodating. We agreed to Saturday morning, August 15. Again, no one showed up, and no one called. We sent messages to everyone involved Saturday evening, expecting that someone would follow up with us Monday morning. No one contacted us. On Monday, August 17, we finally called AFS's main number and left a message requesting to speak with the general manager. We subsequently received a call from the project superintendent, who came to the house that same day and filled in the holes. We appreciate that he ultimately came out. However, at this point, we are left wondering whether the areas were actually compacted properly. The work consisted primarily of dumping dirt into the depressions and manually stomping it down. Time will tell whether the areas remain stable. As for the actual foundation repair itself, I am not an engineer, and I am not going to make claims about the structural integrity of the pier system that I cannot substantiate. We chose AFS because we believed we were hiring professionals to do an important and expensive job on our home. At this point, our biggest disappointment isn't that the ground settled after the work--it is the lack of communication, follow-through, and attention to the condition in which the property was left. For those reasons, we wouldn't recommend AFS to anyone.

Their experience and dedication to service are easy to recognize as soon as I made that initial…read morephone call. Brandon explained everything that was happening in my crawl space and gave us a simple plan for repairs that was executed perfectly by the team. They even helped me figure out a payment plan and offered the best price - plus they're family owned and stand behind their work. I feel great about my decision - no remorse here!

Helitech was great! Brandon was able to provide a great solution to our crawl space issues. Excited…read moreto have a dry space!!

Just a shout out to Karl Wheeler. He was very professional inspecting the status of the foundation…read morework we had done a few years ago. He called and was prompt for the appointment. He was confident in using the technology and explaining his observation. In joining the Care System ,he was patient assisting me set up monthly bank auto pay. He was pleasant and courteous, a good representative of Frontier.

ALLISON answer the phone in such a friendly manner. I'm used to that cause I used to do the same…read morething years ago we need more of Alison's in the world made my transaction. Very easy. Got things done for me quickly and didn't leave me on hold. I thank her very much. Frontier is lucky to have her.

My 1950's era home was sliding off its foundation due to it being built on the side of a hill,…read moredamage from the previous owner, and vibration from rail and quarry work. It needed repairing. I sought out all of the foundation companies in Nashville who all offered very costly solutions to mitigate the movement but not to actually fix the problem. Jay was the only one to offer a solution that seemed radical, but with his experience and skill of his crew pulled it off quite well. The foundation was broken in several places, the blocks holding the house up were broken and cracked and leaning. Jay's solution was to lift the house, tear out the blocks and foundation, pour a new one and lay new block. That is what they did and sit the house back down. This house has plaster walls and ceilings. I expected more cracks than were already there but it didn't happen. I was a very satisfied customer and would recommend WFS to anyone looking for a permanent solution to foundation issues.

Very responsive and down to earth. Answered all of my questions got the work done when they said…read morethey would and of high quality.

Today Anthony came out and went under our crawlspace. I was…read moreso impressed with Anthony, his knowledge and honesty. I felt he was straight with us and wasn't trying to sell us. We are new to the area and so I actually read reviews to determine who I wanted to check on our foundation and moisture issues. Anthony did not try to sell us something we did not need. We will be calling back in one year to have them take another look at make sure that everything is functioning properly. If I were starting a company, Anthony would be top of my list of someone to represent my company. Thank you, Anthony

Unprofessional, I had heard yelling and vulgar language from underneath the house, the quality of…read morethe encapsulation is not really good compared to the pictures of there other work, the price for quality is definitely not worth it, would recommend looking for a cheaper option or someone els!

This is one of the best companies I have ever dealt with. From the first phone call , to the very…read morethorough inspection , to the detailed information for repairs and then the actual repair itself . Patrick doing the estimate was very thorough and very informative as well as being very honest and upfront . Kyle is the technician that came and did the work . His vast knowledge and willingness to explain the process through every step and what could or couldn't happen and what he was projecting was excellent he did a phenomenal job from start to finish . I cannot recommend this company enough for their honesty , their integrity , their work ethic and excellent results . Thank you TFS!

TFS, The Foundation Specialists, provided a solution to a problem we did not have and improperly…read moreinstalled the solution they did provide. We would not recommend TFS to anyone. We had separation of the crown moulding from the ceiling and some stacked cabinets in our kitchen and bathroom. TFS's Ethan Patrick sold us the TFS Smart Jack system which cost us about $21K. The cracks did not go away immediately, but Mr. Patrick assured us that the cracks would go away over time; over the next four months the cracks disappeared. However, less than 7 months from the installation of the Smart Jacks, the cracks reappeared in the same places they had been before. We contacted TFS, who told us that the problem was likely humidity in the crawl space and proposed a $16K encapsulation system. Mr. Patrick had done no humidity tests when he proposed the TFS Smart Jack system. We decided to get a second opinion and hired a structural engineer. The structural engineer found that the cracks were cosmetic, would never have been solved by the Smart Jack system, and that the jacks of the Smart Jack system had been improperly installed. After reviewing the engineer's report, TFS refused to return any of our money and told us they would fix the installation problem with the jacks. TFS's first attempt at a repair did not fix the problem with the installation. Again, TFS sent out a crew to fix the problem; the vibrations from the installation caused a shelf in a curio cabinet well away from the work to fall and destroy the Hummel figurines on the shelf. TFS did pay for the curios. After the second fix, the jacks were properly installed. In the end, we spent over $21k for jacks we did not need and had to hire a structural engineer to ensure the (unnecessary) jack installation was done properly.

Thanks for the quick response via Yelp's "Request A Quote!"…read more The USS team communicated throughly before showing up to inspect our house. They were the second place to come out and check out our foundation. Maybe overkill on my part, but I wanted a few different opinions before deciding what to do. They walked the property inside and out and even went under our house to inspect the beams and supports. Just like the other companies that came out, they came up with the same response, the foundation looks solid and we didn't need to any upgrades or changes. I booked them originally because of a crack in our bonus room, but the USS guy told us it was most likely due to the crazy weather we've been having. Shout out to the USS team for all of the help!

I have a severely cracking driveway pad and Jason (sales) came out with Evan (worker) to see if…read morethey could help. They said they could. The total was $4000 for about 10 holes on two 11 x 7 aggregate pads, 2 men, and 4 hours of work. The result is no better than when started. The poly gun malfunctioned and injected more than required and also poured out all over with each trigger pull. Evan made a new peak in the driveway and also lifted the steps to my patio both of which were not supposed to happen so that now rain will roll backward and pool. I have already tripped twice. Evan my concrete with a saw and said that would prevent the steps from lifting but they did. After he injected the poly under the worst crack and I noticed a hill, he returned to grind it down but it did not really help. I made calls to both Jason and Evan the next day and day after. Jason said he was out of town and Evan did not respond. I asked for them to return to dissolve the poly in 2 spots. I never received a receipt or signed anything. Based on this, I would tell you not to do it. it is a waste of money. Either lives with the cracks or get a full re-pour. All that it really needed was grinding. Also, my garage door no longer closes because he lifted one corner higher than the other and the rollers are now offline and bent. My belief is they hired subs or they have no idea what they are doing and just want the money.

Of all the companies I have ever dealt with, they have to be the best. The owners are people of…read moretheir word (and then some!). I have had them out more than 1 time (my choice), and the owner has even stopped by since, just to make sure all is still good....wow! They warrant their work and make good on promises in a fast manner. Fantastic company. I have even called them for referrals to find other reputable contractors. They delivered again. No gain for them, they just "care for their customers". May God Bless them for who they are. P.S. After the job, I even saw them hand picking gravel out of my yard. No one else works that way. Love these guys.

I left 6 phone messages, 3 text messages, filled out the form on the web page twice, and no one has…read morereturned my calls or had any form of communication with this 76 year old retired widow needing some form of reply. I since learned that this company has a new owner. Bryon Lowe helped me in 2010. I still have the diagram of my house to use. I'm so disappointed; I ran schools as an administrator; this behavior is unacceptable.