The nastiest women work here; don't expect a friendly face unless you've lived here your whole life…read moreand look like they do. Even then, expect condescension, nastiness and rude behavior. One woman in particular (Hispanic, long dark brown hair) is the rudest, ugliest personality I have ever had to deal with. She can't answer simply questions without becoming mean and frustrated; if she doesn't want to do her job, she should quit. My father and I have taken to allowing my mother to retrieve the mail as the women seem to respect her more than the two of us (wonder what that's about). It's horrible to feel intimidated when you just need your mail or have a few simple clarifications to make. I hate this post office and I feel like someone needs to educate this team on appropriate customer service and how to be nice! Someone's mother failed them in that department.

Wendy was AMAZING. SO NICE AND SO HELPFUL! I was getting my passport for the first time and she…read morehelped me with the entire process, making sure I had all my documents required, helping me fill out my money orders, she made sure I was okay with my photo she took and more. I was nervous about missing something and she made me feel at ease. I've never had such a wonderful experience at a USPS or anywhere similar before. Wendy is phenomenal, I wish there were more of her at other businesses!

Wendy is incredible. Each time I've been in it seems she's singlehandedly running the place yet…read moredespite likely being overwhelmed she still provides exceptional and friendly service to everyone who comes in. She truly goes above and beyond and deserves to be recognized for her outstanding efforts.

We had a box-full of stuff to send and the employee, Mike, worked quickly and efficiently to get us…read morein and out of there! He was very kind and upbeat, despite it being early in the morning. We haven't had such respectful and professional service from this location in a long time. Give this man a raise! Attaching these Betty White stickers he kindly sold to us. SO excited to finally have cute stamps!!

I have several complaints and I am giving a partial list. We live in a retirement community with…read morefour cluster boxes and some large lockers. 1. outgoing mail put in my mailbox 2. key for parcels put in someone else's mailbox 3. A package I was to sign for was just put in the mailbox 4. large parcels left on top of cluster boxes for anyone to steal 5. other people's mail put in my mailbox (weekly problem) 6. one neighbor who has a forwarding address on file is still getting most of his mail here. Many of our residents are elderly and cannot carry large boxes or go to their mailboxes daily, so, it would be kind of the mail employee to drop the boxes off at the correct address as was done in the past.

Stopping for stamps and mailing out some postcards…read more Employees are very welcoming and friendly. They were so helpful in showing us the stamps they had and stamping our postcards with the official Kerville stamp.

Goodness! What a wonderful wonderful post office! Folks are greeted by name and with a smile!…read more When I've needed some extra help (lost package, etc), they go above and beyond!

Super friendly!! Very helpful!! Love this place beats fighting traffic and the line at the main…read morepost office!!

From the owner: Busy Bee is your local mailing and shipping expert in Fredericksburg, TX…read more Give us a call! No switchboards, just real people ready to help.

Came by to send over my friend's luggage that she left behind, I wanted to support a local business…read morevs a direct UPS/FedEx store front. Was greeted right away by Joe, very nice and helpful! And pricing wasn't super expensive as well for sending that over to my friend! He even had it placed in a shipping box as well! Great spot! Will return for any more items that need shipping!

Do not use their mailbox service. The address they gave me to use did not work with large mail…read moresystems. When I told them about it, I was given two other ways to list my address. Those didn't work either. They said they would call me when I received mail. It has been six months and no call. The yearly membership for the overpriced service should have a been a red flag. Maybe their packaging services are great, but the mailbox service is a scam.

I am not one to say many good things about any county jail and I especially never thought I would…read moregive anyone of them 5 stars . . But let me just say on behalf of officer Lily , officer Kunc, and officer corporal Franco they made this miserable experience quite a tolerable one . They were funny , efficient , kind and more importantly then anything they treated me like a human being . They were very respectful and I thank all three of them for working so hard to get me out before Christmas so I can be with my family . Thank you again officer lily , officer kunc, and officer corporal Franco and although I hope to never see yal again I won't ever forget what yal did for me . Merry Christmas

Friendly, professional and helpful staff that offer a great variety of services. Have been using…read moretheir mail service for years.

This review is specifically for Colt. What a dream packer! He handled several antique things from…read moremy grandmothers house with care. He not only packed the items well, he really showed grace and compassion as I was dealing with her moving into Memory Care (a hard thing for anyone.) My packages have arrived in tact! And not worse for wear. I'd used Busy Bee one time prior and the results weren't as good as with Colt. Highly recommend him, even if he can't send wine :/ That's right, Texas won't send wine. For a state that's sooooooo obsessed w itself, it probs should figure out a way to help support one of it's industries (LMAO) but I digress. A+ for Colt's packaging and customer service :).