Both girls were very nice, relatable, conversation, information! They did great!! Definitely will…read morebe back!

I've been stationed nearby for the past year and have used this UPS store in person to arrange…read moredeliveries before. Generally, the staff has been professional. As I'm shipping out to a new location, I wanted to speak with a UPS agent about options for pre-mailing some of my stuff back home. I just called the UPS Store (Carbondale, IL location) and spoke with a young woman who told me, "We're just a retail store (?) and I can't answer any questions about anything. Call back tomorrow and speak with my manager." ??? Why even answer the phone if you "can't answer any questions about anything"? Why can't an employee answer simple shipping questions without having the manager take the call? Very strange. And very unprofessional. I'll be finding an alternative for shipping--maybe FedEx or one of the many smaller shipping options that include storage on the other end. Companies need to realize that customer service is as important as the product being offered.

I had such a nice experience chatting with the employees here and doing a little postal business…read morewith them that I'm writing a review. They had a good selection of stamps and commemorative series for sale. There are boxes for rent in the side lobby.

Vienna Post Office #59 Visited 06/10/16 @ 1230PM…read moreLocation: 207 E Vine St, Vienna, IL 62995 We were in the town of Vienna doing some genealogy research and stopped into the quaint Post Office for Vienna. The inner section is all PO boxes where you can pick up the mail, if you have mail coming to this location. But the real fun is the main processing part of the Post Office. It's basically one huge room where all the mail is processed for shipping and receiving. I decided to get a post card and send it out to my sister, thinking it will never make it (surprising - it made it by Monday - shocking!) -- but it did. As I was there, I noticed that they had new stamps out - and me being the space cadet I am, decided to but two sets of 'Views of the Planets' Forever stamps. Very nice set of stamps...but of course PLUTO is missing from the collection, oh snap! I was helped by Debra -- very nice lady who was working behind the counter. Two thumbs up if you stop in town and need something mailed!

Everybody there is overworked, underpaid and underappreciated. It's hell to work there and…read morevirtually impossible to keep good people and train new ones to replace those who have had enough bs and leave. It's a shame because it doesn't have to be that way.

incompetent. in my area you would be lucky if you get your mail delivered when it's supposed to be…read morethere. it is 7:52 PM on Tuesday, May 30 and I just got my mail delivered and didn't even get what I was supposed to get.

Love how they can hold your VA meds for 6 days cause they don't want to delivery and when you call…read morethey use we are short-staffed

I wish I could give the USPS a minus stars. We pay them to…read moredo a job and they never get it done on time. My package that I sent to Florida is in California???? How does that make any sense? Last time I give our United States postal service a dime of my money. Has been happening for years here in Missouri.

This isn't the closest post office to be but they process passport applications…read more When I first stopped by it was jut to pick up an application and ask questions about getting a passport for my son. It was extremely busy, long line and wait. Despite that, The lady I spoke with was very helpful and patient, I had tons of questions. Usually when you get to the front the clerk is mean and nasty but not in this case. She explained the fee, what not to write on the application, how to the fee is broken down and times for processing his application. Now, today I tryed my best to get here at 9am but didn't make it till 9:18am. Already there were 2 people waiting to get processed and 1 already being seen. The wait wasn't that long... I believe we were there for 45 mins. That included the wait in line of 3 ppl, processing our application and paying! It's best to have all paperwork filled out when you get there. If not, the wait could be longer! Zelda was Awesome... She processed my sons passport application, super friendly and fast! I normally don't go to this post office but at the end of the day I would go back if I needed too!

I spoke too soon. Had to rescind my 5 star review. They are of no help. Called numerous times, they…read morelike to hang up on you. They put the wrong parcel keys in your mailbox (twice in one month) and will also mark a package delivered when they didn't. They say "GPS" shows it was delivered. If that was the case where's the box? ZERO help and make it look like you're making it up. They need some serious help.

One clerk working. Line almost out the door. No self service stamp vending machines. USPS needs to…read morego the route of self check outs. Dinosaurs working...glacial pace.

packages are never delivered to the correct address no one…read moreis ever available to speak to

Anytime I'm in Cape and need to mail some packages this is my go to Post Office. They have a drive…read morethru on the backside of a gas station. They do have a counter inside the gas station as well if you would rather go in. I prefer the drive thru so I don't have to bring in all my boxes and struggle with that and my daughter. The staff has always been super nice.

They have no customer service skills and can't take responsibility to fix their mistakes. Wasted…read moretime and money as well as my son not being able to get his packages at destination.