My experience coming here was great! I can see how parking could definitely be an issue but due to…read morethe restrictions related to Covid19, there weren't many people or cars to contest with. Thankfully! The entrance has automatic opening doors so this is a huge , gigantic PLUS!! It was really easy to get in and drop my mail in the bin!!! (without having to touch one thing) other than my pieces of mail , obviously! The inside appeared really clean and I was really impressed with how spacious the PO Box area was. Doesn't seem as large as the previous location but this location is 100 times better - total UPGRADE!!!

This is a new post office that's located on the other side of Roebuck Plaza. They were originally…read morelocated next to Dollar General, but ended up closing that one down due to flooding. I'm not thrilled about where they choose to put the post office at because curtain time of the day, it'll be congested with traffic and you have to watch how people drive over here. The outside building itself isn't as big as the old one, but I can't say how big the inside is since I haven't seen it yet.

Went to the post office in Trussville to return a package. I bought a return envelope and had to…read moreprinted return slip. I ask the person at the counter to tape to return label on for me She said I cannot do that because it is ground shipping Say what!?!?! She said she can only put tape on overnight or priority mail. They ...the USPS. Can NOT tape a label on ground shipping The company I ordered from CHOOSE ground shipping Not me!! That is ridiculous!!! So I paid 3.99 for a small USPS tape. If they had a negative rating I would have chose that. AWFUL!!!

This is a really low key post office . It's located off the main drag in Trussville, but still…read morequite easy to locate. The have drop off mail boxes out front that can easily be used without leaving your vehicle. I came here after their normal business hours , so I wasn't able to go inside. The outside grounds were clean ; however , the parking lot appeared worn with cracks in the pavement. So , be careful! I really like that this post office is tucked away , making it easy to get to.

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!

This was a MUCH better experience today than I've experienced at this location in the past. Today I…read morehad Jan Kennedy helping me. I don't know if she's the same hateful lady that I encountered earlier this year or not, although. I suspect not. But even if she is, she was much more pleasant today. I had to send an official document to the city of Birmingham and wanted a signature card with it. She helped me to find the correct documents to do so. So happy to have had a better experience today!

I showed up at this post office and it appears that the computers are down. I knocked on the door…read moreand no one was answering. The doors are wide open here so you can still access your PO box and all, but no attendant.

This is the closest Post Office and I can say the people behind the desk are friendly but I have…read moremore issues with stolen cards. I would say 6 out of 10 make it to their destination. I have reported thief over and over and the supervisor does not care and you never hear back. I write on the cards NO CASH and they still go in them.

Post office lied about my Priority Mail--tracking info didn't match reality."…read more 2. "Misled about Priority Mail, false tracking updates, poor service, no answers." 3. "Priority Mail tracking false--told lies about forwarding and return to sender." 4. "Clerks and manager gave misleading info, tracking dates don't match truth." 5. "USPS gave me false info about Priority Mail--tracking & dates don't add up."

There is a young African American woman with really long hair that works in the area where you buy…read morestamps and take packages. She is fantastic and a delight. She is so very helpful. The rest of the staff and the mail carriers are horrible. A couple of their mail carriers are currently in trouble for stealing gift cards during holidays from the mail they were carrying. My mail carrier is so lazy she will balance your package on top of your mailbox in pouring down rain so she does not have to put it on your porch. She does it during dry weather too. My entire neighborhood has gotten to know each other well because we have to exchange mail often after she constantly delivers it to the wrong place in our subdivision. My sister is a mail carrier in another town and she says it is in their job description that they have to bring packages to your door if it does not fit in the mailbox. Don't bother reporting it to management at Meadowbrook post office because they do nothing. Management in that post office needs to be changed...all of

Waiting 8 days for my packages to leave Birmingham post office. This happens frequently. And…read moreofcourse you cant contact anyone in charge.

Horrible. Lost all my birthday mail and my whole family lives out of state so it's not like they…read morecould see me or give me a gift in person. They always mark my packages as delivered and they don't show up for days later. Post man just skipped my house for like the full month of March and I didn't get my health insurance card so I couldn't see a doctor when I got sick. And try and call them, you won't get them on the phone. I hate yall for real.

This post office is one of the worst "ever"! They misdeliver mail. You go there with questions…read moreabout not receiving your mail they go to the back leaving you standing up front forever! Then come back saying they can't find it or your mail that should be on hold is not there! It's always a problem with your mail at this location for some reason. The route carrier s at this location need to be well trained and they are not! Thank God I have "informed delivery" I can see online what I'm to receive even if they say they don't deliver it. They also will steal too! Just a not so good postal site.

I came in to mail two quick items (one of which had a prepaid label). The female that helped me did…read morenot smile once, in fact she was annoyed and sounded annoyed with every word she said. She was sitting down, earbuds in and having a conversation with someone on the phone about a refund or dispute. Terrible service. Even if it was 4:45 on a Friday.

Positive Review - South Highland Post Office (Birmingham, AL)…read more I had a truly great experience at this post office. The two ladies working were so friendly and welcoming--they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders, Monday, 07/07/25

Not sure of the name of lady who helped me out this morning, but she made my entire experience so…read morepleasant and explained everything I asked her. I was so happy with my experience. It took me less than 5 minutes to do what needed to get done, and she was so thorough with making sure to answer any questions. She was super sweet and very personable. I was just super pleased with the efficiency of this employee and the friendly service. She got her job done, and I got mine done. She really made me feel welcome today.

Please close this horrible location and put it out if it's misery! Employees slap signs up for…read moreunscheduled breaks and lunches with NO RETURN TIME noted. How does one run a business like this?!?! Leak in lobby saturated ceiling tiles and peeling wall paper covering covered in black mold. Time to get local news story on this place.