Went to the post office in Trussville to return a package. I bought a return envelope and had to…read moreprinted return slip. I ask the person at the counter to tape to return label on for me She said I cannot do that because it is ground shipping Say what!?!?! She said she can only put tape on overnight or priority mail. They ...the USPS. Can NOT tape a label on ground shipping The company I ordered from CHOOSE ground shipping Not me!! That is ridiculous!!! So I paid 3.99 for a small USPS tape. If they had a negative rating I would have chose that. AWFUL!!!

This is a really low key post office . It's located off the main drag in Trussville, but still…read morequite easy to locate. The have drop off mail boxes out front that can easily be used without leaving your vehicle. I came here after their normal business hours , so I wasn't able to go inside. The outside grounds were clean ; however , the parking lot appeared worn with cracks in the pavement. So , be careful! I really like that this post office is tucked away , making it easy to get to.

When I have great service, I have to give a good review. I was in need of stamps today. I first…read morewasn't sure the post office was open on Saturday but I stopped anyway. What I got made my purchase worth the stop. Not only were they open and ready to answer my questions. We had a good laugh. I asked about a roll of stamps and she gave me the price. Needless to say, I settled for a sheet. Not a baller or shot caller like that. We laughed as I left. Convenient and always nice people working here

I came here to mail off my passport renewal application. It wasn't crowded but there was a steady…read morenumber customers coming and going. Some of the customers were regulars , so I really like how the postal attendants interacted with those customers. Customer service in general was stellar across the board!! LaSondra was a joy to be around . She helped me with purchasing a money order and filling it out correctly to mail along with my passport renewal packet. I don't believe I've ever purchased a money order in my life . It went well with such great help! She also helped me select the appropriate trackable mailing option. The trackable option is ideal when mailing off such sensitive material. The post office didn't seem like the place to take photos since it's a government agency. Honestly , I was afraid too! No pictures but this was a very clean , organized facility with all mailing services available. This was a great experience!

This is a teeny, tiny post office. There are maybe 3 spots in front of the building, maybe 5-6…read morespots to the side. I guess in the off chance that more than 10 people are here at once, overflow parking could be at the gas station next door. I stopped by around 2:00PM on a Tuesday, and called out for someone to come and get my packages. Only one person was working! But the employee was nice and courteous. I just couldn't imagine working all day by myself! This is one of many post offices near us, so I'm sure we'll be back.

This is a small, local post office. Not much parking. If you blink while driving down Highway 11,…read moreyou'll miss the entrance to the building, and possibly the post office itself - It's that small. The staff are friendly and helpful. Can get stamps, drop off packages, etc, here.

This is the closest Post Office and I can say the people behind the desk are friendly but I have…read moremore issues with stolen cards. I would say 6 out of 10 make it to their destination. I have reported thief over and over and the supervisor does not care and you never hear back. I write on the cards NO CASH and they still go in them.

Post office lied about my Priority Mail--tracking info didn't match reality."…read more 2. "Misled about Priority Mail, false tracking updates, poor service, no answers." 3. "Priority Mail tracking false--told lies about forwarding and return to sender." 4. "Clerks and manager gave misleading info, tracking dates don't match truth." 5. "USPS gave me false info about Priority Mail--tracking & dates don't add up."

They delivered a refrigerator that I had purchased 3 days ago, 4-16-21…read more They communicated with me as promised, (even beyond with calls, texts and emails! No guessing about "IF" it would arrive) and even gave me a MUCH APPRECIATED one hour notice (vs the 30 min I was told that I would receive) Arrived safe and in perfect condition even though Whirlpool rarely sends large appliances in cardboard anymore. These guys were kind, careful, respectful and professional.

This place gets on my nerves! They charge you for EVERY little thing! Tape , printing a label,…read moreetc. I'm done with this place for awhile but they are conveniently located right off of Hwy 11.

I have made the UPS Store in Trussville the headquarters for all my shipping needs…read more The UPS Store has just about every service I could need. They perform notary public services. They have a computer I use to print online shipping labels. And much more... I'm sick of the post office. They won't even tape my packages!! When I go to the UPS Store, they do just about everything. They also sell boxes and envelopes for pretty reasonable prices. The UPS Store has a drop box. I ship time sensitive materials on a regular basis. Whenever I'm in a hurry and drop it in the box, I trust them to take care of it. They scan the envelopes in when they check the box. When I enter the tracking number, I can see that it's waiting for pick up. Are you sick of the long lines at the Post Office? Need help with packages? The guys at the UPS store are great. Give them a try!

This place is horrible to do business with. I paid to.ha e items packed since it needed…read moreprofessional packing since it was delicate items. The employee just threw it in a box without even adding any packing materials. When I showed evidence of this the owner told me they were not convinced it was there fault. Just wow. Please do not use this store if you are sending anything of value stay away. Great for a local business to treat people this way. Also anyone that would like to see how they pack and ship.let me know I will be glad to.show video evidence of their work. I didn't even want to write a bad review. Local businesses are few and far between these days. This is probably why because they treat their local customers like they are nothing. Thank you to.the owner who does not want to take responsibility for their employee. Way to have their back. You choose not to believe reality. You know for a fact your employee didn't do the right thing. You even acknowledged that on the phone call I had with you. It's ok you don't want to tell the truth and take responsibility. Please just don't lie about what happened.

Blink twice and you'll miss this spot! Actually blink once, and you'll still miss it! Located in…read morethe community of Alton is this teeny tiny post office. I'm actually not sure how much business they get, but it must be a decent amount since they stay open! They are only open M-F until noon, so get your mail dropped off early!

This may be the smallest post office I've ever been to. It is definitely a 'blink and you'll miss…read moreit' type place, except for the fact you'd have to be searching for it to even be in the vicinity of the neighborhood. There is nothing else close by that you'd be looking for! Located off of the Derby Parkway exit, you have to take a series of turns that is definitely off the beaten path. It is only open from 8-12, Mon - Fri. But it is closer than any other post office, so I made the trek out there to find this one. It is very small. One staffer. Four or five parking spots. Not much in the way of amenities inside the building, but if you're just running a package out there, it will do. I know we'll be back, assuming we can find it again.

Worst post office. Will not deliver mail and claims mailbox is blocked. When the mailbox can be…read moreopen. Only one delivery lady has this issue with us. The other 2 ladies deliver our packages. But I assume the good ones quit. The front desk clerk called the delivery lady for our route and put her on speaker phone for us. She quite literally said "I can't get out everyday to deliver your mail. I'll do it for your neighbor to be nice." When the other delivery ladies never had that issue??? And it's only a recent issue? So she admitted being lazy

You never get your packages. EVER. Cannot get anyone on the phone. I use the mail reminder and they…read moretell you what is coming in the mail and the packages never make it. WTF

My experience coming here was great! I can see how parking could definitely be an issue but due to…read morethe restrictions related to Covid19, there weren't many people or cars to contest with. Thankfully! The entrance has automatic opening doors so this is a huge , gigantic PLUS!! It was really easy to get in and drop my mail in the bin!!! (without having to touch one thing) other than my pieces of mail , obviously! The inside appeared really clean and I was really impressed with how spacious the PO Box area was. Doesn't seem as large as the previous location but this location is 100 times better - total UPGRADE!!!

This is a new post office that's located on the other side of Roebuck Plaza. They were originally…read morelocated next to Dollar General, but ended up closing that one down due to flooding. I'm not thrilled about where they choose to put the post office at because curtain time of the day, it'll be congested with traffic and you have to watch how people drive over here. The outside building itself isn't as big as the old one, but I can't say how big the inside is since I haven't seen it yet.

Decent enough post office that is located in the same shopping plaza as the Food Giant. It is a…read morestandalone building, so it is easy to access just off the main road. I am on the road a lot for business and have been in multiple post offices as I always have something to send to somebody. This one worked fine.