As a property manager, I have used United Roofing for replacement, repairs, inspections, and cleaning at several properties over the last several years. I have found their work to be very high quality and their prices to be fair. Further, their response time is great. Their staff and techs are very professional and courteous. I highly recommend their services. read more

Had to spend Saturday morning cleaning all of the crap off of the windows and outside walls after they pressure washed. Time was people took pride in their work. read more

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They were so accommodating to our needs and did a great job with updates as best as they were able. They did a great job providing advice on colors, working with our needs, and having worker's that were diligent and thorough with their work. We are very pleased! read more

OMG I'm in a freaking nightmare right now. I thought they were waiting for a break in the weather to finish the job. It's abut a quarter done - they didn't even fix the most damaged parts. I received an email on Dec 23rd asking for the full amount for the work. I can't talk to them for days and have no idea if they really think they are done or just made an error. It's Christmas Eve and I'm hysterical. Thanks United Roofing Solutions. You've made it extremely challenging to enjoy my family I rarely get to see. read more

The roof work done on my mom's house was excellent! The crew was very professional and considerate, with perfect clean up. The black flashing/trim an elegant accent to the dark brown trim. United Roofing Solutions is an excellent choice for the best roofing in the Olympia Washington area. read more

United Roofing Solutions - Roofing Near Me - Olympia, Washington

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Buyer beware. Check the Washington State Labor and Industries contractor verify website to see the present (and past) history of this company (and others) - the information will show any pending lawsuits and regulatory violations. As some of the comments have shown, these people are smiley smiley when you sign the contract, but it can be a different story if you're not happy with the work. Think about it: if an estimate is lowball, there may be a good reason for that. Just do your due diligence. Social media review sites like this cannot filter out fake glowing reviews by friends and anon accounts. Just do your due diligence by checking the state L&I website. read more

At first, we were very impressed with how quickly they finished the job (1 day). Now we know why, They cut corners and have shoddy work, to say the least. Good luck getting them to come back to fix their horseflop work. Don't hire these jokers, you might be impressed at first, but wait for the first big rainfall. I wish I could post pics(?), NOBODY would hire them if I could!!!! read more

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EDIT 3/25/2020 -- **one of the spots that was an issue (that i thought got fixed by the second man in the following first story) leaked a lot after the heavy rain and hail. not happy with this company. ORIGINAL 3/16/2020 -- the real estate company our house is under hired United Roofing for a small leak in our master bedroom and bathroom. the first time somebody showed up, they saw the leaks from the inside and went on the roof to look at them from there. he then came down, told me he was "done", then left without any other explanation. i had to contact my real estate agent to find out what he had even done. my relator told me they'd be contacting us soon for a follow up (something that the first United Roofing man never told us about because he didn't say anything to us). we waited for over a week, and nothing. we contacted our relator again, who contacted United Roofing and they said they would be out Monday. no specific time. they came this morning (today is the Monday they came back), the man was on the roof for maybe 30 minutes and left without saying a word to anybody. i am not a professional roofer, you guys are. i shouldn't have to scrounge for information about what is being done to my house. read more

We had United Roofing complete some fixes a year ago and a pipe boot split just recently and they came out, figured out the problem, and fixed it no charge. Excellent customer service. Thanks United! read more

Had my shattered skylight replaced. Bre, Derrick and Jessie were fabulous. Thank you so much for making it stress free!

Friendly, helpful, explained the issue and addressed it promptly. Used them twice and would use again. Employees do a good job and don't cut corners. read more

Initially called in September for a roof cleaning. Someone came out for an estimate. The bid was $1,000. We were told it would be 6-8 weeks to get on the schedule. We waited for 6 weeks and by the 7th we called to find out how close we were to an appointment time. We were told it would take the entire 8 weeks. So we waited another week. Someone from United Roofing came out and applied powder to our roof. Took 10 minutes and by the end of the day the powder had blown off due to wind. We were told someone would be out within a week or two to finish the cleaning. No one ever showed. After the long Thanksgiving weekend, we called to find out why no one showed to finish the cleaning and were told, "It was never communicated to the office that the work was not completed", and that someone would contact us the next day to schedule the cleaning. No one ever called. After a week, mind you it's now December, we told them we'd like to cancel everything. Very disappointed with the communication and the customer service is awful. Do not recommend this company at all. read more

Ugh. Traumatic experience dealing with these people - just glad it's behind us. We do our part at every opportunity to warn as many people as possible by word of mouth about the inferior work and creepy customer service. Overall horror. Subsequent roofing company we worked with was in contrast skilled, professional, and a pleasure to work with. There is class ... and then there's low or no class. read more

Hired them to repair some leaks created by snowpocalypse. 3 months later the leak was back. When I called them to come repair it they came, looked, said I'd had someone else working on the roof and refused to fix it. No one else worked on it. Won't use them again. read more

I had United roofing solutions reroof my house and was extremely pleased with their service from start to finish. Customer service was top notch from the initial quote to the final shingle being nailed down. Very reasonably priced compared to bigger named companies. Highly recommend. read more

A trusted Realtor friend recommended United Roofing Solutions to me and they are TOP-NOTCH. I have a lot of pine trees dropping needles and pine cones on my house and had United Roofing Solutions clean my roof twice--once to remove moss a couple of years ago and just last month to blow off accumulated debris and treat for moss growth. They are professional, friendly, and very conscientious. An estimator came to my house, discussed the job, and provided a clear and very reasonable written estimate, and they did the job on schedule and well. Furthermore, the office staff are very good about answering questions and getting back to you about any additional information. THIS IS A COMPANY THAT CARES ABOUT CUSTOMER SERVICE. I absolutely recommend United Roofing Solutions and plan to have them clean my roof again before the winter rains! read more

I highly recommend this company. They had five or six men come out and got my roof completed in one day. They were prompt, worked hard, and the end result was great. They even cleaned my skylights and attached a gutter that was loose, which I didn't expect but was very appreciated. They also came in 3-6 K below the other two bids I received. Go with these guys-- you will be happy you did. read more

The crew from United Roofing Solutions who cleaned the mold off of my roof and cleaned my gutters were very quick and courteous. I will use them again in the future when needed. read more

Cheaper than other bids I received. They also offered the best product to put on my roof out of all the estimates I received. They completed the job while I was at work. The roof has been on my house 7 months and no leaks. Looks good. Don't think I will use again, because I think the roof will last until I die. read more

They were extremely professional and did a great job repairing our roof. We had a few leaks and within minutes Derrick was able to diagnose the cause of the problem and make a plan for how it would be fixed. We've since had heavy wind and rain storms and there were NO LEAKS! In addition, scheduling the bid and the work was easy, they gave us a fair price, and they did what they said they would do when they said they would do it. Thank you United Roofing Solutions!!! read more

Great crew. Professional and well-managed, not like other roofers I used in the past. They did the job quickly and efficiently, AND were the lowest bid. These guys are the best I've had. read more

I was very impressed with the service the office. They got back to me quickly. We had 2 very very bad roofing experience and they were the opposite. So glad we choose them. I was also thought how great it was that the owner checks over the roof after it's installed and has a problems fixed. I would recommend them ,!!!! read more

Did a great job in cleaning me roof, for less than the other people I called. The people on the phone and the people who came out were nice and professional. I will use the again. read more

I was so impressed with United Roofing Solutions. I had incredible customer service, from the second they promptly got to my home to give me a bid, to calling and emailing to follow up to arriving on time and making the whole process seamless. I have been so impressed with how much light the solar tubes produce! Who knew you had so many more options than the expensive traditional skylights. The solar tubes were affordable and work great. read more

Technically capable but don't trust them, they don't do what they say and they'll try to steal you blind. We used them once on a metal roof and they successfully fixed a few small persistent leaks. So this time we gave them a larger job doing a wholesale repair of a huge shake roof. They installed only a small fraction of the roofing materials proposed, yet they charged us more than their bid. When confronted, the owner of the company got defensive and justified his invoice by saying he had three trucks on the job hauling six guys who worked 65 hours. We saw only one truck and two guys who worked 23 hours. They billed us an extortionist rate for labor of $85/hr. After they had finished the roof still had countless holes which they refused to fix unless we paid them more. Needless to say, we sent them away, then hired another contractor who spent 26 hours finishing the repair that Derrick started, also fixing their shoddy work. Jenn was great on the phone. Nice lady. read more

We are very pleased with the roofing and gutter work performed by United Roofing Solutions. An old friend (a retired roofer) came by during the job and commented on how well the crew knew their trade; and what care they were taking with the flashing, valleys, vents, and all the difficult details of a proper installation. The crew cleaned up at the end of each day, and were all pleasant, happy guys who obviously liked working at United. Because much the view of our house from the street is of the roof, we opted for the thicker, more textured 50 year roofing, and that, along with the new gutters and downspouts has really made a great improvement in the appearance of our home. The work was very good, the products great, the pricing very fair, and I would recommend United to anyone with no reservations. read more

I continue to be impressed with United Roofing Solutions. They installed a total new roof system on my home this past summer. This was done during that extreme heat wave which resulted in one of the skylight seals being heat expanded during the original installation. With the recent heavy rains this skylight developed a drip. A phone call to United resulted in a representative at my home within an hour and a half (are you kidding me?). He quickly diagnosed the problem, and the next morning they showed up with a crew and replaced ALL the skylight seals, no charge. When do you get service like this these days? Thanks, guys! Mark read more

"If you are looking for a roofer, let me recommend United Roofing. Derrick and Jenn did a great service in re-roofing our house and when a dispute arose, they were very fair. We love our new roof. It has anti-moss agents in the shingles and that really helps when your roof gets shade and fir bits, like ours does. United Roofing is owned by a local couple and they treat their roofers well, too." read more

I was not impressed with the service I received. There were numerous customer service issues, but this was the biggest misstep: They did a roof repair a week ago which did not resolve the issue. I called today (after they did not respond to the voice mail I had left the night before) to report that it was still leaking and that there was water flowing out of the light switch. The response I received from their estimator, "are you sure?." After stating again that there was water coming from the light switch, he again started to argue with me that it couldn't be happening. I called another company who came out immediately, took pictures of all the trouble spots on the roof, explained things to me beautifully and did not patronize me. They got my business to replace the entire roof. read more

First off I was impressed with how responsive these guys are. We had a bad leak and they were able to come out and assess the damage the next day. The owner was friendly and professional and gave us a good bid. They came twice. The first time they did some repairs but we still had some leaking. I called them that evening and they were there the very next day to assess the situation and do some more repairs, which fixed it once and for all. They insure all of their work and they are really dedicated to making sure its done well. I would definitely use them again. read more

Very professional and courteous company to do business with. The moss removal of my roofs was quick and very thorough. The price was very fair--better than other businesses I received quotes from. I will definitely use again. read more