Constant Rate Hikes! When we rented our unit the price for a 10x15 was $80. drive up, no climate…read morecontrol, just a basic unit. The property has been sold 3 times to date. We are now paying $180 for the same unit!!! Talk about budget busters. Customer service is horrible now. Was a $14 late fee now it's a $33 fee. The previous owners/management would work with you. They were pleasant & willing to work you. These people are just RUDE, so don't expect "customer service" or even a clean place. Went back last year to check on things and it was dirty and run down. We've been with this storage facility for over 13 yrs because we moved out of state. It feels like a racket and they're holding you hostage with the continuous rate hikes. Supply chain increases does not apply here so I don't understand how they can justify their prices/increases. DO NOT RENT HERE!!! Not worth it.

What a nice facility! So clean! And the prices are GREAT! Miranda helped my hubby and I with a…read moreunit and she was so helpful and kind! This girl has a great personality, which is my real favorite! Thank you so much for your kind assistance!!

I rented this unit at $100/month less than a year ago. This month, I received notice that the rent…read morewas increasing to $180/month, an 80% increase. A price increase of that size with only 30 days' notice feels excessive and makes it difficult to plan or budget. My experience with the facility itself was fine, but this pricing practice is the reason for my low rating.

The service at the counter was fabulous. We were in from out of state, trying to find storage for…read moreour son at OU. We secured a 5 x 5 closet. When we flew back out at a later date to move him out out of the dorms, we discovered that we weren't going to the storage unit after all since our son had security Summer job there and had found a subl. But I can't emphasize enough how great the gentleman was at the front counter. He was kind and considerate and gave great service. Really appreciated that. If we end up needing storage down the road for our son or our other son, who's headed out that way, we will definitely go back to this location.

This Public storage is the worst we booked a reservation the day before we were supposed to move…read morein. We did not move in and paid for it and asked for refund and the manager refused. He kept the money even though we did not move in Will never use this storage again

Holly was very helpful with explaining everything during the purchase. David assisted with showing…read morethe units and finding the one that best suited my needs. I recommend this business for anyone looking to store stuff.

This was the easiest storage unit I've ever been able to snag. Being a military brat and then…read morespouse, clearly I've moved a lot, but I appreciated the online application and the Sunday staff who were so helpful. I highly recommend. They are easy to get in and out of, wide driving, and lots of boat storage!

These people are Outstanding!!! Their Customer Service is Superb!!!…read more I have been storing with them one year and a half already. I have stored with them in three of their locations in Texas: 1) Plains Blvd, Amarillo, TX - 2) Keller, TX - 3) Britain Dr, Amarillo, TX - The common denominator besides being the same company in different locations are: a) Their Customer Service is Excellent!! In all their locations they offer you the same quality of attention, politeness and take care of your needs. They train their employees well, with excellency. b) Their easy to navigate Website simplify your life!! You'll find on their website, excellent deals!! It's better to start your rental process online, because of their unbeatable prices!! And you can make your monthly payments online. c) Their units are well lit, very clean, very secured and with cameras all over their properties. They really beat the competition with their prices, quality Customer Service and the great condition of their units. I highly recommend to anyone with the need of Storage this company!!! :) Thank you guys!! Y'all are the Best!!! :)

The office manager, Michelle at Public Storage on 19th in Moore provides excellent customer…read moreservice. She is eager to assist you with whatever you need. A+ Thanks Michelle! PD

I love public storage because good price on certain storage units, plus I was worried about not…read moregetting everything in our storage unit. The only thing I don't like is the hill that is directly in front of my storage unit. I'm surprised that the gates closed at ten at night.

They have the best customer service ever. If you need quality service and value rent here.read more

I was so happy to find a locally owned storage facility that seems to have all their ducks in a…read morerow. Specifically, I was looking for a storage facility that would accept packages and place them in my unit for me. Disco! (Credit where credit is due: Yelp Intern Chris found this place for us after researching many options.) When we went earlier this week to check it out, Mike, the property manager, could not have been nicer. He mans the front office, lives on the premises and oversees the property at night. The also pay a separate security firm to make nightly patrols of the property. Every morning, they post the security report from the night before on the desk in the office. It's a small but thoughtful touch, especially when you're trying to decide if this is the right place for your things. The front office is spic and span, as are the hallways and units. The hallways and units are cleaned daily, the grounds are maintained weekly, and pests are exterminated monthly. Everything we saw looked perfect, and I felt totally comfortable leaving my things there.

The staff at Penske was amazing! Great customer service. would recommend to anyone needed a truck…read morein a timely manner.

Really great little office. The man working made returning my truck so easy and was very nice!read more

So I saw an ad on Facebook and I sent a message and very quickly I was in contact with Jackie. She…read morelistened to my ideas and helped me through the whole process. I am so excited to have a place to keep my tools out of the weather and organized with work benches and good lighting. I highly recommend you contact Jackie and get that secure shipping container. Matt Noell Anna, Texas 5/28/'26

At first they are great to deal with. I had an excellent experience thru the sale, delivery process…read moreand first terms of the sale. I was told that I needed to make the first 5 payments and after that it could be paid off with no penalty. Ok, great. They said they prefer you set up autopay. I'm on the road a lot and autopay works great for me as well. I get notification from my credit union that they took out their payment. Ok perfect. Less than a week later they took out another one. I paused but chalked it up to an honest mistake. Less than a week later I get a message from the girl in their office saying if I don't make my payment that they're gonna send someone to pick up my container. Flustered, I called them. I explained the situation to the guy that had answered the phone. He said he would have someone call me back but sounded very Skeptical as if he didn't believe me. No worries, I waited for them to call me but instead I get a message from the driver assigned to pick up MY container. I call him back and explain the mistake. He also seemed skeptical but told me either way he'd be back for the container unless his employer told him otherwise. I called a number he gave me to call. A woman answered and said she had to have payment because my account was delinquent or they had to pick up my container. I asked her how many times per month I was required to make the almost $300 payment. She said if I had paid it she would t be calling me for payment. I pulled up exactly what dates they had taken payments from my account. At that time she immediately changed direction, apologized for the mistake and said I was good for 2 months. I asked for an exact payoff but she couldn't tell me. Said she'd call me back with it. Less than a week later we are back in the collection loop. Driver is coming to pick up my container, I'm delinquent and need to pay. I asked again for payoff amount. The lady called me back and said over $6000. I explained that was way more than I'd paid for the entire container. She said with fees and all it would be over 6k. I said I don't think so ma'am. I hung up and made a payment just to be sure. But the calls still persist and the threats of repossession. Made another payment and still the threats keep coming. The owner left me a voicemail and accused me of attempting to steal his container. He said I need to get my stuff out of it and out of the way so they can come pick it up. How many times do I have to pay for it? i Finally told him he was signing up for a rocky road and hard lessons if this was his business model. All of a sudden the threats stopped but the hyperbolic billing keeps coming regardless of how much I pay. I keep waiting for the goons to jump out of the bushes and attempt to assault me but they haven't as of yet. Stay tuned for the ending please. I'll let everyone know how it ends. Thanks. Brad Cordis 2 Dogs Trucking LLC McLoud, Oklahoma