They are terrible and will lie to keep your deposit and charge you way more in the end. So its either live there forever or be hit with 5 to 6 thousand in "repairs" when you leave. read more

Never rent from Rent King. They are the absolute worst and are out to get you at all times. They never come and help fix anything, and if they do, they take weeks. By that time you have already fixed it yourself. They are so unkind and treat you with the upmost disrespect. Never have been more frustrated with a company in my life. Worst regret and waste of money. read more

Lived in a property for almost 5 years with no issues until moving out. They nickel and dimed everything they could and shouldn't have. They charged ridiculous fees for things that we are not responsible for and claimed things that are not true. If you rent from rentking make sure you take photos of every single thing inside/outside when moving in/out and be prepared to lose your deposit and some even though they are making significantly more money on the new tenants and the property was left in good condition. I will be making sure none of my family rent here again and that my mom does not sign a new lease. Gross business practice. read more

This is to warn anyone considering renting from RentKing in Noble, Norman and the Oklahoma City area; be prepared to forfeit your deposit no matter what condition the property is in and even when the property is in better condition than when you moved in they will take your entire deposit. read more

Just finished a one-year lease with Rent King. During that time we had numerous problems with the home including a flooded basement, water leaking from the second floor to the main floor, animals within the home, and more. After numerous attempts for repairs, it would take weeks to get things fixed. When we first moved in the home looked like it hadn't been cleaned at all. The floors were sticky and the fridge reeked of mold. There was also a large pile of junk that we had to remove ourselves. Our property also had an in-ground pool in the backyard that we were looking forward to. When we moved in, however, the pool was full of black algae water and sticks. It remained this way for the next 12 months after nearly a dozen maintenance requests. After being moved out for over a month we finally received our deposit back. The original deposit was $2200, we only got back $350. Their reasoning? overgrown bushes and lightbulbs. Do NOT rent from these people. read more

I wish I had seen these other reviews before I decided to rent my property with Rentking. I had a property managed by them for about a year and a half. It was not a pleasant or profitable experience for me. I found their communication, maintenance, charges, tenant relations, and other factors to be completely unsatisfactory. read more

Hi this is literally the worst company ever. I was owed over $1900 for my deposit and I was given $194 back. I completed everything on the list of charges except for two things. I will just paste the text I sent them :) "I hope the people who own this rental company get the karma they deserve. Actual pieces of dog shit, actually I'd rather have a piece of dog shit as my landlord. Hi, I literally called over 60 days before saying it was my 60 day notice and you guys said you would make note of that. I assumed that "take note" and them assuring me it would be recorded meant I was good to go and that counted as the writing. If that didn't count towards the 60 day notice for the lease that means the person on the phone knew it didn't count and purposefully lied and let me falsely believe it was because they knew I wouldn't get my deposit back. You guys charging me for trash that was left on the property when I moved in and light bulbs that were broken when I moved in. I also had written all of those damages on that piece of paper you guys had us fill out. We had a broken window that was reported to maintenance before we even fucking moved in and it never got fixed. We got a text saying it was going to be fixed on august 11th when we moved out July 28th. Also the lawn was mowed but I didn't take a picture because I didn't think I would need proof because I didn't think I was going to get gaslit on if I mowed my lawn or not. The Oklahoma law literally states you just have to return it in the condition it was given to you. "Leave the premises in the same condition it was in when it was handed to the tenant." We returned it so much better than when we moved in. When we toured we were told the property would be clear of trash and that the window would be fixed before we moved in. Neither of those happened. We left the trash that was there when we moved in because I was not going to pay for a uhaul to remove someone else's trash. The house was also spotless. We spent two weeks with 5 people literally scrubbing the base boards, counters, floors, everything. The fridge was literally disgusting when we moved in and when we left it didn't have a crumb left inside. Also can I also just point out how poorly I have been treated this entire time I rented for you guys. I had to text 3 times and call 3 times and send an email over the span of a month and a half since moving out to get my deposit back. I got a text saying "You have 3 days to Clean the garbage left out in front of your home per the city of Norman. They will charge you a minimun of 300.00" that was the garbage you guys told me would be removed when I moved in. Also I called to ask about how the move out process works and never got a call back. Then I received the message "We are wondering if you are bringing the keys to the property?" Like yeah we can bring the keys if you would literally tell us anything or put any effort into communicating. I also messaged asking how much the deposit is that I would be getting back and never got a response either. I get that I might have lived at one of your crappy properties that wasn't on enclave drive but if you aren't going to give a shit about the people not living in your gated community you probably shouldn't manage those properties. I am a college student trying to pay for a surgery and I literally did everything I could to get my deposit back except for the air filter and professional carpet cleaning. Which also the carpet was disgusting when we moved in and we cleaned it with a whole carpet cleaner we rented. (not to mention the "carpet" is about 10 tiles in a 5ft by 3ft room.) I didn't even know I was going to get prorated rent back either so the fact that you also took money from that is insane. I was owed $1913.33 and the only things not completed on that list were $150 and $120 which is $270 so I am owed my full $1643 back." read more

Important mail regarding leasing information arrives in your mailbox weeks later after the date listed in their letter. Your new clean house that you're moving in? LOL! When your lease is up, this company sends a detailed letter on how they would like the house thoroughly cleaned before you turn your keys in. If you don't clean it up to their standards, they then can take you deposit and pay for a cleaning company. Odds are, your new "clean" house was not cleaned right and it was from the former residents. That just doesn't sit right with cleanliness standards to some. read more

PROPERTY OWNERS BEWARE! We are a military family that own a rental property duplex in Norman and have been with RentKing for 8 years. Over the years we have had issues with them charging us for things that shouldn't have been charged to us....tree trimming when there are no trees on the property, lawn mowing that should have been charged to the tenant, a myriad of damages - plate size holes in walls, screen doors ripped off hinges etc that should have come out of the tenant's security deposit. Most items we were able to get them to reimburse us for.......last "problem" charges were 2 years ago. Then they screened a deadbeat tenant that they have had to take to eviction court, so WE got a letter that they were terminating their agreement with US.......that's right!!! We got fired for how badly they did their own job! Kelly Webb, the owner said he would get to the bottom of it......but he joined his employees and won't even return a call........HORRIBLE COMPANY run by UNETHICAL PEOPLE! read more

We had a horrible experience with this company. We needed a house fast because the one we lived in burned down. Rentking had one available nearby so we looked at it. Things looked fine but when we moved it, we realized things were not as they seemed. They advertised the duplex as a three-bedroom. The third "bedroom" was more like a den. They promised they would have a door put up and a closet built in before we moved in. It wasn't done. That was our toddler son's room and that is when we realized that there was no air vent in there for air conditioning or heating. Then, in the winter (this was November that we moved in), the door outside, which was in that bedroom, frosted over ON THE INSIDE. That "bedroom" was worthless. We opened the dishwasher the first time we tried to use it and there was broken glass in the bottom of it. That made me leery, so I checked the garbage disposal and - yep - shards of broken glass there too. Did I mention that we had a toddler? We hooked up our washer and dryer and realized that the dryer wasn't working well, so we called the office. They sent out an actual professional to look at it and they discovered that the lint was stopped up from the bottom to the top. They said that it was a huge fire hazard (did I mention our last house burned down)? We got out of there as soon as our 6-month lease was up and then they kept our deposit for what they said were "repairs." NEVER RENT FROM THEM read more

I wish I could give negative stars. Do not EVER work with these people. I had lawyers check all papers and they do not follow anything. Multiple times called relatives behind my back instead of calling me, all over when I was moving out when they had the date. Charged me for things that never happened. Refuse to call me back on things. The front receptionist told me to talk to my "mommy" because they once again talked to her. Beyond rude and sarcastic. I have never met a more unprofessional person. I have never had a worse experience with a "company" in my entire life and I own one myself. read more

Do not use this company. They cannot be trusted. I had them as my property manger and they could not produce a receipt for any work completed. Carla was very slow to respond and almost never answered the phone. read more

Horrible rental company. Rude staff!!!! You will NOT get your deposit back and they will nickel and dime you for everything. Do not use this company! read more

Can't trust them. They don't communicate very well in that office. Messages go unanswered. You will not get back your deposit.

I wish we had read these reviews before my daughter and her boyfriend entered into a rental contract with this hell hole condo. It's very telling that there is not one positive review for this company. And this one won't be either. My daughter and her boyfriend moved in 3 weeks ago and it has been a nightmare from day 1. They contacted Rent King by email as they were out of state, inquired about the condo and whether... view more there had or was a roach problem as my daughter can not under any circumstances live in a place with roaches. They informed her that they had never had a roach problem "to their knowledge" and that the HOA does not routinely spray (as to imply that there is no reason to spray). With that understanding they entered into a year lease. Move in day there were dead roaches on the kitchen floor. Not a good sign but they thought maybe it was due to cleaning. Not the case as they found out the condo was not even thoroughly cleaned, A quick wipe down at best. The walls were covered with such a thick film of nicotine that their Command hooks didn't even stick! And the place had a putrid cigarette smell to it. Throughout the first week the roach sightings increased. They were everywhere. They contacted Rent King who said they would send the exterminator out - which they did - who stated he had been there the week before spraying, the day before they moved in. Hmm, for no roach problem?? Seems odd He sprayed again and said that if they saw any they would be dead or dying. He said to give it 2 wks to have them gone. In that time frame, they have killed too many to even count and not dead or dying but very much alive - found them on their couch, chair, desk, inside her cello case, on her pillow which she woke up to, in the bathrooms, in every room of that condo, on walls, ceilings etc. The breaking point (if it wasn't the roach sharing her pillow) was when she went into the kitchen at night and turned the light on and saw 25-30 or more roaches on everything - cabinets, the pantry (inside as well as outside of it), stove,toaster, microwave, cutting board. They have found them inside the cabinets on dishes and in pots and pans. She is exceptionally clean and they leave no food out and no dishes in the sink. In fact, they Lysol the counter every night. And if that;s not bad enough - when they went to go chase a roach that went under the burners of the stove they lifted it up and the "cleaning people" had not cleaned in there - there were other dead roaches and filth and food drippings, etc. It was disgusting. They didn't have the carpets shampooed and then tried to tell my daughter they did and that they must have made those stains themselves. It's clearly evident these are old stains. Not within 3 weeks stains. Rent KIng have tried to make excuses for all the issues my daughter has addressed with them, They said she can't leave until they have exhausted all efforts to get rid of the roaches. But yet, they told them they can't have the whole building sprayed when my daughter requested it because they said they can't make the other owners spray. Now they said they will talk to the HOA about contacting the other owners to see if they will spray. WTH! Too little too late. Well, she's done and I don't blame her. This is a health issue. When you have such an infestation that they are covering everything in your kitchen, among the other rooms that makes the residence unhabitable. Simple as that Rent King. DO NOT RENT FROM THIS COMPANY. We will be reporting to various agencies regarding the fraudulent information they gave about this condo and the unhealthy conditions of this unit. Legal action may be required to obtain their deposit back but that is not a problem. AGAIN, I CAN'T BE MORE CLEAR, DO NOT RENT FROM RENT KING IN NORMAN OKLAHOMA. They are deceptive, lying, threatening, argumentative idiots and they have just messed with the wrong mama! read more