Horrible movers . Broke my mothers antique armoire . Never again overpriced too . The guy was very…read morerude about it too said oh well it's old anyway. Run from these guys . A bunch of stuck up college kids .

I tried twice to get a quote. The lady said she would get back to me and didn't so I called back…read moreand left a message and never got a call. Very disappointing

Extending my highest assurance of endorsement. I've moved…read moreso many over my military career that I've developed a great eye for talent. The day I met John the trust I felt was instant. I liked that he asked me what I needed, took a walk with me, and gave a pragmatic assessment. I literally had a ton of weight lifting equipment, two home offices, four bedrooms, shop equipment, two living rooms, sports equipment, and the usual accumulation of things families stuff into their homes after years of being in one place. Guess what. Brandon, Reece, Edwin and Chris accomplished this cumbersome move in the heat in less than 6 hours. Not a mark on the walls. Not a ding in box. Error free work knocked out with great attitudes and a great deal of sweat. These guys moved faster than UPS delivery during Christmas. We had a five hundred pound antique chopping block that Wifey wanted to move to a couple different places before she was content. They did it without delay. Just wonderful. John dropped in to confirm excellence and was not surprised to see that these four were way ahead of schedule. A fair price and money well spent for the peace of mind I sensed from the get go. Well done Lads. Well done!!

From the owner: Our 30 years of moving experience is focused on saving you time and money. Move with confidence…read moreknowing that we are fully licensed and insured and offer pricing with no hidden fees, and never consolidate moves. Even in the same town, no two moving jobs are alike. We customize each move taking note of any special needs in our on-site, free estimates. We have successfully completed over 1,500 long-distance and interstate relocations, and continue to grow and bring confidence, professionalism, and security to your next move. We provide services for residential customers, businesses, local moves, long distance moves, packing, and more. Fireman owned and operated.

Broke things tried to hide it from us at first but we found the piece in the trash can. Ridiculous…read morerates for the low care of our items .

This was the worst experience. He didn't help me at all because he was mad my boxes weren't taped…read more They charged me $600 to do little to no moving. I had to beg him to move a chair because he said "if it's not listed it's not going" after trying to just leave me with no move all together. Please save yourself the stress of not knowing who you'll get. I'll be ready to offer however much to anyone the next time BUT them. You should use them if you like it when a front desk lady that yells at you, too .

I was unsure about using this service, but I'm happy to post that my family had a great experience…read moreusing U-Pack to move across the country. The driver that picked it up was friendly and helpful. The trailer was had a lot of room (our house wasn't small) and we only paid for what we used. Everything was well secured and all of our items made it 2,000 miles away ontime and intact. Once we got to our location, U-Pack was pretty flexible when we could have the trailer delivered and we had more than enough time to unpack it. U-Pack was worth every penny!

First the good , The Drivers i dealt with on both of my moves were very helpful and…read more professional . ABF should be very proud of the way they perform their job. Now the bad ,I used ABF UPACK twice to move across the country. On both moves the bulkheads in the trailers were damaged to the point that i could not install them by myself.On the first move the handle that locks the ratchet in place was broken.The driver and I had to forcefully hook the looking tabs into place and use plastic zip ties to hold the ratchet handle in the locking position. On the second move the bars on the bulkhead were bent so bad that the driver had to use a hammer to beat the locking tabs into place.Upon arrival the driver had to use a hammer to beat the locking tabs out of the slots they fit into.This review is in no way a bad reflection on the Drivers, without their help i would not have able to install the bulkheads. Both drivers told me they would report the problem to the people responsible for the equipment.

My wife and I moved to Bowling Green a year ago and rented an apartment to get the lay of the land…read more We decided to move a little out of town this year to a house and reached out through Yelp to see what is out there for movers. New Start responded quickly, as did many in the moving business. There was something about the young man who owns the company that intrigued me. He was quick with answers, personable, and thorough. There was never a lack of communication or overcommunication. Now, the good part today was more day; Michale showed up with Ben, his number 1 guy. Both were pleasant, professional and packed 40 feet of stuff in a 26' truck. No damage, no wasting time. Helpful, kind, young, and quick but never rushed. They were conscientious. Their price was fair, and they earned a little extra. They were competitive with other locals and way cheaper than the national players. I have moved maybe 10 times in my life with professionals, this was the best experience ever.

Workers! These guys were on time, they moved my old sofa our and set up the new one in just…read moreminutes. They were respectful of my space, property, and myself. I'll hire them again to help with more heavy lifting and moving-type work.

These people are sooooo nice and on top of it!!! I'll never use anyone else again!!!!!read more

When I first made contact I was given a quote of $350 flat rate. When I called less than 2 weeks…read morelater to hire the rate jumped to $385. I was put on the schedule that day. I paid the $385 the day prior to my move. The day of my move, instead of a 15' truck for which I had a paid invoice for, they came with a 20' truck. They waited until all my things were loaded on the truck. At the new address, with all my things still on the truck I was informed that I would have to pay an additional $25 for the larger truck. They used a UHaul truck for which they had 11 days to reserve a 15' truck, but they did not, and I paid extra for the larger truck that I did not request an upgrade for. I don't feel this was not good customer service. What was I to do refuse to pay the extra amount before my things were unloaded, then what would they have done, retain my things until it was paid? They did a decent job of the move itself, but I feel they need to have more transparency about the financial part of their business dealings with customers.

They damaged a piece of art and denied it to the insurance company so the insurance company Rep…read moreWest denied the claim. Even though the insurance was paid for. I would never use them again. I will say they worked hard, they were angry and had bad attitude because the apartment complex would not allow them to park in front of the door. They had to park in the parking zone. Do not use!! They were unprepared and did not bring any equipment.

We booked Chuck's Master Movers on June 28 to move my daughter's belongings out of her 2 bedroom…read moreapartment onto a U-Haul for a move from Nashville to Philadelphia. The movers were professional, efficient, and extremely courteous. They arrived with the necessary equipment for the move out. When we ran into an unforeseen scheduling issue on our end, they quickly summoned a third person. My daughter was told not to worry, they would make sure the job was completed and the truck ready to go within the new time frame, and it was! When we arrived at our destination after a two day drive, nothing in the truck had shifted at all. It had been perfectly packed, and when unloaded everything was in perfect shape. It was a pleasure to deal with this company. I would highly recommend them. Thank you!!