This is the third time I have had Liberty Carpet install carpet/flooring in my cottage. They are…read morealways my first choice. This last job was to replace carpeted bathroom floors with vinyl. Although the bathrooms were tiny, the job required detailed cutting of luan and the vinyl. Both Sheila at the store, and John, the installer were excellent in meeting my needs! Thank you again, Liberty Carpet!

Gail, Kim and Sheila were wonderful!! They coordinated my carpet install in Montrose, PA while I…read morewas in Michigan. Couldn't be happier with the finished product. I highly recommend Liberty carpet and the team for your flooring needs!

John is a quirky guy, opinionated but full service. If your design ideas do not match his own, he…read morewill push against you. He repeatedly "corrected" our vision for a certain color combination. We worked together for 2 months to find the perfect flooring. Not once during the process did he mention he is CASH ONLY as he had one bad experience with a product only (no install) chargeback a few years ago. Since credit cards provide a lot of consumer protection in regards to warranty and paper trail records for warranties, we contacted the HQ for Floor Coverings International to ensure they would keep the records in case this local store goes out of business, as our flooring came with a 20 year warranty to the tune of $5000. The HQ staff was very helpful, they understood the problem with cash only records and offered to speak with John to see if he would accept a partial cash and partial credit payment to solve the problem. They also stated they had a similar problem with another location skipping town and leaving customers without service post-sale, so they understood our concerns as it's valid. They also pointed out John plans to retire soon so he won't be in business much longer likely however they would find another location owner to travel to us if need me. Southern hospitality at this HQ 100%. We texted and called multiple times to complete the sale over the next 2 weeks. After a 2 month working relationship with a contract in hand and ready to write him a check to begin work, John GHOSTED us without so much as a voicemail, letter, text, nothing. Highly unprofessional. After 4 weeks waiting for him to respond, giving consideration perhaps something had prevented him from replying, we ordered the same product from elsewhere and paid a few hundred more BUT we were able to get quick, friendly service, installation warranty, full product warranty, and use our credit card which gives us peace of mind long term for warranty records as well as cashback on the $5000+ purchase from our card issuer. Overall, we wanted to use John, HQ were reassuring and reasonable people, and he had better products than Endwell Rug or Discount Carpet. But, ultimately, someone who acts inscrutably pre-sale is going to be trouble post-sale. We are very happy with our new flooring and are bummed we could not support this small local business.

John installed new carpet in our conference rooms at both Jim Rollo State Farm Offices(Jim Rollo…read moreState Farm in Endwell and Jim Rollo State Farm in Binghamton). We received great advice regarding available carpet selections to stay within our budget. The installers were courteous, neat and did a quality work. We are very satisfied with everything.

Shopped around with other flooring stores in addition to this company. Asked alot of questions…read moreabout durability of floors, installation and warranty. Told salesperson we have 3 small dogs and were concerned about scratches. Was told the hardwood floor we picked was stronger than oak. Was told installation would be two days. I ripped up all previous flooring and molding so the work palate was clean. The installation was a nightmare! Took a week with workers arriving late, working 2 hours then taking a 2 hour break. Workmanship poor, had to have several areas ripped up and redone. Worst renovation job ever had done! Poor product, Scratches very easy. Poor quality of product and unprofessional installation. Would never recommend this company to anyone. Very disappointed. Have to have a carpenter come and redo T moldings and molding at additional cost.

The guys there were very personable and helpful. They have a wide variety of flooring both laminate…read moreengineered and hardwood. Even a lil tile. It's the only store like it inside an hours drive from the area. There prices are guaranteed to beat Lowe's and home depot and it does I checked. Quality is better as well. Got a great laminate and I'll post pics when I'm done. Check the store out for all your wood flooring needs.

The sales man was very impersonal and stayed away from us. It was dark and I couldn't make out the…read morerug colors

I went to Endwell Rug to buy ceramic tiles for a floor for a half-bathroom. I went to the store…read morefour times, three to select the tile, take a sample home, return the sample. Brad, the man who lays their tiles came to my home, ostensibly to do the measurements. For the threshold to the bathroom, I now have and still want a marble bar, which other stores offer. He told me that he only would provide a metal threshold. I want below the new wallpaper an edge of tile several inches in height, which I have in another bathroom. He complained that he did not want to cut tiles to make the edge. I should have got the point, yet after he bragged that he himself could redo the entire bathroom, I asked him if he would install the vanity and recess the medicine cabinet. He assented. I listed what would be in his written contract for the extra work, which included caulking. He texted me as follows: "Between that yes but you said vanity to the wall. I'm a professional with 30 years..you either trust my work or you can get another guy to install them". I showed the text to three friends, who said "he's unprofessional" and "he does not want your job". The fourth time I went to the store was politely to ask for someone else to lay the tiles. The salesman Bob said that my request was "above his pay-grade". The manager Anselm who listened to me was silent. Four days later Paul, the salesman who waited on me, called and said that I would have to shop elsewhere.

Happy with stamped concrete walk not so happy on utility slab; discolored and broom finish wasn't…read moreup to par. Several contractors commenented on coloring and broom finish. I think they rushed this portion to go to another job imo and didn't take their time on this portion. It is what it is.q

words can not express the joy I felt after Tucci and Son finished my walkway and back wall walkway…read more their expertise showed everywhere professional in very manner and they cleaned up after themselves leaving my yard better then when they arrived. I would highly recommend them to anyone without reservation.... EXCELLENT