-1 Star -- United Land Services: Where Lawns Go to Die
If you're looking for a company that will promptly ignore your service requests, lose your records, deny what they promised (even when caught on camera), and leave your property looking like an abandoned lot -- congratulations, you've found them.
Our nightmare started in late 2022 when a mower from a previous vendor destroyed part of our lawn and sprinkler system. United Land Services took over in early 2023 and somehow managed to "miss" our home during their community-wide inspection. When I pointed out the damage, they basically shrugged.
Months later, they finally admitted the damage was real (imagine that!) and agreed to replace part of our lawn. The sod they installed came pre-loaded with weeds -- a nice bonus, I guess? From there, we submitted over 20 requests to get the weeds fixed. We were ignored, ghosted, and flat-out lied to.
At one point, their manager stood in our yard and promised -- on our security camera -- to replace the lawn. Later, he denied ever saying it. Most recently, they blamed their broken service portal for "losing" our requests. Of course, nothing's been done.
We now have:
50+ photos of their neglect.
Video proof of their promises.
Independent assessments from three other lawn care companies saying our lawn is beyond saving.
United Land Services excels in exactly two things: excuses and inaction. If you want a healthy lawn, do yourself (and your grass) a favor -- hire literally anyone else. read more