They do not respond to any reqeust, claimed in one single message to still be in business, but…read morewon't pick up the phone or respond to a single message despite numerous attempts over a number of days. It's to the point I do not believe they are even in open at this time. Which is too bad, this would be a helpful service to have in the valley.

We were stranded by the side of the road. Kern Valley Shuttle saw us and stopped to see if we…read moreneeded help. They gave us a lift into town. That was the first time we used them. Since that night we have been calling the shuttle every time we go out. We have a great time and never have to worry about a DUI or getting stranded at the bar. Awesome customer service and always a clean van with great rates all over the valley. So glad Kern Valley Shuttle has this service. We love you Kern Valley Shuttle

This is a best ride when you don't have ride of you have urgent work very friendly staff with good…read moreand fast service in tulare California

Worst experience. Called them 20 mins prior to my appointment, and they said they are coming in…read more10-15 mins. No one showed up after 20 mins, did not bother to call. I followed up with them, said they got lost. Is google map unfamiliar to them? Still waited while calling my doctor about running late. Still no show from this business, i called like 3 times and let them know where i am at, still a no-show. My appointment ended up being cancelled and I lost time at work, had to resched my appointment and I just wasted almost an hour waiting for that damn taxi.

Cons: They're good when they show up but it's difficult to schedule a last minute ride. And they…read morewere late picking me up when I did schedule for a ride. Timeliness is important when going to the airport. Pros: they take card and cash.

Driver ran two red lights and made us feel very unsafe. We made him pull over and let us out on the…read moreside of the road late at night to wait for a Uber. Driver seemed completely incoherent. Do not trust this company.

Dave rescued me when I needed a ride home after a concert. I rarely drink and accidentally got…read moretipsy off a wine cooler and had not planned on needing a ride home. He arrived within a few min of me calling and was helpful and understanding. I felt safe and comfortable, unlike I've had in the past with Uber and Lyft drivers using their job as a dating service trying to get my number, etc. Dave was friendly and professional and even helped again by driving me back to my car the next day. I don't understand why people on here are complaining about the fees, I found the fare reasonable and worth the peace of mind knowing taxi drivers have been vetted and background checked, unlike Uber/Lyft drivers. I highly recommend Dave for your transportation needs in the future!

Very reliable service & I'll highly recommend if your in need of a ride in the Visalia arearead more

This past December our car broke down during a health emergency and I got stuck in Hanford and…read moreneeded a taxi from the ER to Harris Ranch at 4am with my baby. They showed up within 20 min of me calling, put my car seat in properly with no fuss, and was kind and courteous. I felt safe with my baby and I was extremely thankful.

I called this cab twice in one night. After the first time of waiting an hour after they said it'd…read morebe 10 minutes, I started walking. I found a payphone and called them again by accident.they said 15-20 minutes, then another hour went by. This company is awful. Don't know how they stay in business with these practices.

Friendly and helpful driver. Prompt service. Car was clean and smelt nice. Driver loaded all my…read moregroceries then carried them to my door.

Michele took me and my siblings wine tasting in Paso Robles from Visalia and was great. She was…read morevery easy to coordinate with, flexible, a careful driver, and was very reasonably priced. I will definitely reach out to her in the future.

Well, Michelle, you got a one-star review from me this morning, because I really needed you today…read moreand I called and you didn't answer. I got sent to a robot voice who told me your voice mail box had not been set up. How do you expect to be in business for yourself when this is what happens when we try to call you? REVISION: Michelle responded quickly to my one-star review and I want to change that to a four-star review, because everything I've read sounds like she's amazing and wonderful, and she responded to my complaint very quickly. I'm sure I'll give her that fifth star as soon as I get a chance to ride with her. Michelle, I apologize for being cranky. I was in a car accident a few months ago and have a herniated disc in my neck, and two pinched nerves with bulging discs in my back, plus I twisted my knee a couple of days ago on top of that. So I've been in a lot of pain and was really hurting and stressed out. This is going to be a long story, but I want you to understand there were some serious extenuating circumstances to my rude review. I was meeting some prior very special students of mine from Bakersfield, who I rarely get to see, and who had taken the train to visit me at the Renaissance Faire. They were only going to be here for a little while, as they were taking the train back home at 2:30 pm, so I was REALLY struggling to get ready to meet them (it's really hard to get dressed quickly when you're in all of this pain ). Then I tried to get in my car and I realized my knee had gotten so swollen I couldn't get it to bend enough to do that. So then I was really freaked out. I have a wonderful private driver I use now and then when my car is in the shop or I have to go to the train station, and I called him but he was on an out-of-town pick-up and couldn't get to me quickly. So I tried three more people and was really frustrated that no one answered their phone. So that's the state of mind I was in Michelle, when I wrote that review, and I apologize and thank you for your quick response. I'm looking forward to doing business with you, and I promise you I'm not a cranky old lady. Cianne ~