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Unique Touch Cleaning Services

5.0 (1 review)

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12 years ago

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CleanNI

CleanNI

(1 review)

Ballyhackamore

I booked CleanNI to perform a post tenancy clean on my property on Tuesday 30th December 2014…read more Firstly, having arranged to meet the CleanNI employees at 9am, it was an inconvenience to wait 40 mins for them to arrive at 9.40am. I then clarified with the employees what exactly I required, my tenants had already left the property in quite a tidy and clean manor but I wanted CleanNI to look at areas that had been neglected such as, rub down skirting boards, vacuum light fixtures, rub radiators, clean the blinds, vacuum dust from corners of rooms, rub the banisters spindles and in between as part of the clean. I was assured that this would be completed as part of an in depth clean. When asked about position and location of furniture, I asked them not to move anything as everything had already been moved into the correct positions. I supplied a key and left the employees to complete the job, considering the house is approx. 1400 square feet I assumed this would take the majority of the day. However, as told by the CleanNI employees they stayed only 2.5 hours. When I returned to the house on Wednesday 31st December to check the work, I was horrified at how little had been done and that my house had been left unlocked. I discovered that the patio doors in the kitchen had been left unlocked, and one door was actually not even closed correctly. I had not opened these doors but the keys were located in the door and they must have been opened and then neglected to secure them correctly, a massive security issue. I also discovered the main bathroom window had also been left wide open another security issue. The furniture had also been moved throughout the house, with items from the living room being moved to the hall, hall furniture being moved to the kitchen, and kitchen furniture had been re arranged. Having made it clear I did not want nor require the furniture moved this meant I then to move all the furniture back into its correct locations. I also had to adjust accessories in the house which had been moved throughout the rooms, an unnecessary job. It then became apparent the distinct lack of cleaning. There was still dust hanging from corners, light fixtures and on skirting boards and the stair spindles. The hall rug had not been vacuumed and was rolled up and "stuffed" under the stairs. The kitchen floor had a large sticky mark on it which was still there after an apparent "deep clean" which suggests the floor had not even been washed. When the foot stool was moved in the living room it was clear that it had not even been vacuumed as I found, a pound coin, lego, crumbs and a hair clip. The crumbs and dust under the sofa also made it quite clear the vacuum had not made it there either. The blinds were still covered in dust and the landing light had large amounts of cobwebs and dust hanging from it. I struggled to see where allegedly 2.5 hours of cleaning occurred. This unfortunately meant I was required to return on Thursday 1st January to do a job I had employed CleanNI to perform. Having prepaid £60 to secure the "cleaning' I instructed CleanNI that I would not be paying the remaining £65, and I advised them that I would like my £60 previously paid refunded in full due to the complete lack of cleaning and security, from a company offering professional cleaning services. Unfortunately felt that £60 of cleaning had been carried out and neglected to comment on leaving the door & window open. So it's best to choose carefully who you use to clean you house and use a reliable and reputable company.

From the owner: Office cleaning, home cleaning, builders cleaning, end of tenancy cleaningread more

The Village Cleaners - clean!

The Village Cleaners

(2 reviews)

A few years ago the term being used to describe pregnant celebrities was 'too posh to push' - they…read morewere all going for c-sections to make things run on time... perfectly sensible. Wandering around Monkstown, a very affluent area for the most part, it must be a case of the locals being too 'posh to wash'... for such a small village they have an inordinate number of laundrettes and dry cleaners. One such establishment is Village cleaners, they do exactly what you would expect...and at reasonable rates, I got a suit dry-cleaned here a few weeks back, I think it cost about 24 Euro in all.

Unfortunately my experience has not been as good as previous reviewers. I left a number of items…read moreincluding 2 dresses to be dry cleaned. I paid in advance as there was an extra discount. When I went to collect the items, I was told that the dresses were not ready and that They would be ready later. All the other items were available. I went back again last weekend to be told that there was a problem with one of the dresses and it was not available. But that the owner was not there so they would contact me ASAP to fill me in. He would call me on Monday! I have not yet heard from them. I suspect my dress has been lost or damaged. But am still waiting to find out but the dry cleaners will have not called me or will not answer their phone. This has not been a good experience for me and I would not recommend the village cleaners.

Unique Touch Cleaning Services - homecleaning - Updated May 2026

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