Very nice service. But they need to clean up around front…read moredoor. Move the area for smoking from in front of the door. Empty trash cans from in front of doors. Just needs some cleanup.

We were traveling through town when we realized our Engine Oil cap was missing. So we noticed…read morethere was an O'reilly's behind the Flying J and called them up. The young woman that picked up the phone was very professional and was able to assist me on tracking down the correct cap for our 97 Tahoe. When we arrived the young woman was on the phone but the gentlemen working with her didn't miss a beat and was able to track down the cap in matter of minutes. The entire staff was friendly and it made our shopped NH experience worry free considering we were traveling from Austin, TX. Thanks for the awesome work!!

Bought a remanned alternator in January. Also had to change out a brake booster and power steering…read moresystem at the same time. So I had to first find all the parts for my Vehicle and get them ordered, this took a little bit of time. So got it all put together. Fired up the beast. Seemed to be good. Then battery not charging shows up on the dumby panel. New (remanned) alternator doesn't charge. Took it back and wouldn't ya know it. I don't even have a phone number there anymore. So my lack of receipt is now the issue motal Of the story. Have them check the alternator before you leave the store. Because even though the manager knew it was sold from him, he couldn't do anything since I was no longer in the system under my phone number and it also showed I hadnt been there since 2013. So I bought someone else's old alterator. NICE!!!! Now I have two of em TO ALL WHI NEED TO KNOW GILLETTE ALTERNATOR AND STARTER REALLY OUTDOES THE PARTS STORE AND BET YA SAVE A COUPLE PENNIES WHILE YOUR AT IT

I was passing through and I was having car trouble. Levi helped me get my car fixed and running…read more The staff was amazing.

Stopped in on busy day after being waylaid for the night because of a snow storm. One of our tires…read morewas losing pressure. Despite their full schedule, Hagen said he would try to squeeze us in. Turns out we had a screw in the tire. While waiting, we watched the team help others. Seth and Jordan were knowledgeable, professional and kind with every customer. The place ran like a well-oiled machine. Lol. Hagen removed and patched our tire for us. And when we pulled our credit card out, he said, "No charge". We tipped and told him to buy the boys a beer. Superb service.

These guys are marvelous professionals…read more I stopped in with my RV because I had a couple of issues that need to be checked out. It didn't involve buying new tires because diagnosis of the problem with under inflation was unknown - it could've been a defective tire or tire with a nail in it. Also, the readings for tire gauge with it were different from the tire, pressure management system, signaling that perhaps one or the other might be faulty. I had these folks look into it. they figured out tge solutions in about 15 minutes. Can't say enough good things about this place or the staff and management. Discount tire doesn't usually charge customers for air checks and top offs. But if they help you out as they did me I suggest you leave this guys who did the work a cash tip. Discount tire will get my next tire business.

This place provide poor customer service I purchase a motor waited over a month and never got…read moredelivered keep getting a different date and time for my delivery, employee refuse to provide my refund saying my bank have disputed charges and took money from them what never truth my bank have no idea until after they refused to give me a refund I call and ask bank fir help to file dispute worse experience ever poor customer service Rude staff poor service

Great shop, great people!! Got me back on the road for a tire repair!…read more Keep up the great work!

This is a good shop that takes care of their customers…read more 24 June 2023 I arrived in Gillette, WY from Washington State with my daughter. My bike developed a horrible whine in the primary (2001 Road King). There was a tornado coming this day and 2" hail for our area. Rangs Cycle held the door open for us (with a tornado coming) and took my bike in. My daughter and I got a room and they kept the bike overnight. Kris (owner and mechanic) came in the next day when they were scheduled to be closed and out of town. For $500.00 I got a new clutch hub and race barring. I was back on the road the next day. Kris & Becca (owners) are wonderful people and they take care of customers. The dealer Deluxe Harley-Davidson in Gillette, WY would not help me figure out where the noise was coming from. The service manager (tall guy with a long beard) refused to even listen to the bike in the parking lot. He wouldn't even lend me a stethoscope so I could listen myself. I asked if there were any other places, I could go and HE LIED! He said there are no other places in town. Rangs is 3.9 miles away. This dealer was willing to leave my daughter and I stranded with a tornado and 2" hail because they have beef with another shop and THEY LIED to us.

Platinum is the only place in Gillette that I will take any of my vehicles. I bought 2 of my…read morevehicles there for a no hassle fair price and they have been more than fair when I take them in for service or any type of repair.

Platinum Auto garage they've always been honest and fair. Good quality work never had any problems…read morethey care about you and they care about your vehicle and that's how it should be. I've been going there for many years and plan on many years to come thank you for your quality work.