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    Signature Film Solutions

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

    Services - Signature Film Solutions

    Auto detailing work

    Tint application

    Tint removal

    2 More Services

    Tint repair

    Window tinting

    Signature Film Solutions Photos

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    2 years ago

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    Hillcrest Auto Body

    Hillcrest Auto Body

    (3 reviews)

    I took my vehicle to Hillcrest Auto Body in Dec 2018 for a dent repair on the hatch door of my…read moreAcadia. The original quote they gave me was approximately $60 less than what the insurance company had estimated. Then during the repair process, I get notified by my insurance company that they paid an extra amount of money to Hillcrest Auto. I had to call Hillcrest to find out what was going on. They explained there was more damage than they thought. Ok, the insurance paid them. No problem, but when were they going to call and let me know? Then upon picking up my vehicle, the amount I owed to them was what the insurance company had estimated, not what they had quoted me. When I questioned the $60 difference, they couldn't explain it. I looked at my vehicle and I left. Then I went to use the hatch and it didn't function properly. So I called, it was the week of Christmas and I was told someone would call me the following week. NO ONE did. I waited and then I decided to go into their shop in person. I was told that they contacted the insurance company and were waiting on a reply. He then came out to look at what the issue was I was calling about. The hatch wouldn't stay up and it had almost hit my 3 yr old grandson. He had no concern. Then a few days later I get notified by the insurance company that they won't cover the issue, I didn't expect them to, as it was an issued that occurred from the repairman taking things apart. Yet Hillcrest denies removing the part that was in question. I have since repaired the issue myself and I have done research. Every body shop I have spoken to has stated that they don't know how Hillcrest can say they didn't remove the piece for the repair that was needed to be done. Yet because Hillcrest told the insurance company they didn't remove the part, it is their word against mine. Hillcrest won't accept responsibility and I can't prove it. So I can honestly say that if anyone I know says they are going to go to Hillcrest Auto, I will advise them not to. They have never called to tell me anything , they let the insurance company. They have no customer service skills when it comes to informing the customer.

    They completely fixed my subaru after a deer hit and made it look brand new:) They went above and…read morebeyond by cleaning the inside (vacuumed, cleaned my rubber mats, wiped it out :) It was also finished in a timely fashion. Thank you

    Signature Film Solutions - auto_detailing - Updated May 2026

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