Labor Day Monday late afternoon Hot and Smoky…read more Everything closed of course Friends and Family miles away and tired on a long weekend My car died and I was alone with two dogs dying from the heat. This tow company arrived promptly Helped me get my car to a safe place Helped me get myself and two dogs to a hotel If your going to break down in the middle of Wyoming on a Hot Afternoon this is a excellent Tow Company-HANDS DOWN

If I could give zero stars, I would. I wasn't even a customer -- I was just unfortunate enough to…read morebe on the road near one of this company's tow trucks on I-90 on my way to Spearfish, SD. Their driver was weaving between lanes, tailgating, and speeding like they were in a race. It was reckless, dangerous, and completely unacceptable for someone operating a massive vehicle. I managed to get the company name from the truck, but there were no identifying numbers or contact info visible -- which makes me wonder if this kind of behavior is something they're used to hiding. If they treat other drivers this carelessly, I'd hate to imagine how they treat customers' vehicles. I wouldn't trust this company with anything, especially not my safety or my car or the van he cut off and almost caused a major accident. Do better.

Robert answered the phone on a Saturday and was there very quickly. Solid guy, great service, good…read morevalue. Not always the best day when you have to call a tow company but Robert made a bad day a little brighter.

We highly recommend Hooked Up Towing in Gillette! Very nice, fun to talk to, quick and…read moreprofessional. Thank you for a great experience during a difficult time.

We had a check engine light come on during a road trip for an over-boost issue on fords eco boost…read more Milo helped us out and ran a whole diagnostic and said the turbo and waste gate were operating properly so he cleared the light. Back on the road within' 30 minutes. Don't get service like that in the big cities/big businesses.

Tiffany has been a great help for me. She's courteous and is quick to answer me and when I'm in…read moreneed of a last minute detail, she works me in even though they are usually busy. I think they do a great job on the interiors! My clients are always very happy with the interiors. They are conveniently located in town and know what they're doing. Highly recommended!

Had a 12v refrigerator installed in our Winnebago! Brett and Patti accepted delivery of the…read morerefrigerator we had shipped from etrailor. They held the refrigerator until we could get to Gillette. They did offer to come to us and install. Friendly, helpful and reasonable pricing to get the refrigerator installed!

The first appointment that I had with them, they were able to fix one of the electrical issues with…read moremy RV, and identify one other issue as well. Unfortunately, they did not close everything up that they had opened and unscrewed the first time. My septic line was dismounted from the bottom of the toy hauler, screws and washers that were supposed to retain my LED light strips had not been returned to their place, so when I came back to them, asking them to come back here to finish their job, they did, but they also charged me $249 to do it. As a former small business owner myself (farrier) if I didn't finish a job one day, I definitely came back to finish it the next day, and I sure did not charge them to finish the work that I was supposed to do the first time. According to the invoice, they charged me $199 to add a few extra screws on top of returning everything the way that it was before they came out the first time, and $40 for fuel. In my opinion, the only thing I should've paid for is the $40 in fuel. I communicated how I felt about this invoice, and they did not budge at all. I'm a bit disappointed to say the least. The only advice I would give future customers is that you ensure they finish the work they started before they leave so that you aren't stuck with a second invoice for things they should've completed the first time around.

Showed up on time. Came with all the parts. Nice person. Fixed my problem. Clean and courtious…read more Knowledgeable.

Josh procured/replaced an awning arm for our camper. 2wks before our month long trip to Wyoming…read morefrom Cypress TX, one of our awning arms bent and needed to be replaced. I called numerous repair places and no one was able to repair it before our departure. I contacted Josh and he was able to get the arm two days after we arrived in Dubois Wy, he came by and replaced the awning arm. The arm was the one with the motor. All the repair places in TX wanted to replace the whole arm (including the motor). Josh was able to get the arm without the motor, replace the arm using the original motor which saved me $350. I really appreciated Josh's punctuality. He did what he said he would do when he said he would do it. That trait is really hard to find now days.

We were recently stranded along I25 south of Buffalo Wyoming. We contacted several tow companies…read moreand JOSH from Mad Transportation was ready and willing to tow us to Gillette for repairs. He was professional and extremely well versed on his job. Towing a 45 foot motorhome involved alot of prep work and he definitely knew exactly how to protect our vehicle and deliver it safely to our chosen repair shop. hopefully we wont require his services again but we highly recommend this guy for any towing needs. Thanks to Josh's attention to detail we will soon have our coach back on the road for more adventures.

This is a great company! Luke came out on the side of I-90 and repaired broken wheel studs on my…read moreclass C and did a wonderful job! He was out there lightning fast to take care of it, very knowledgeable and professional. He treated us like we were family and saw to it that we got back on the road with no additional problems. It's so great that there's still wonderful companies out there like this one! The cost was extremely reasonable too!