I could not be happier with my choice to go with Costanzo Orthodontics for my adult Invisalign. A…read morefriend recommended them to me. I just finished my final photos yesterday and I could not be happier with my result! It was an amazing experience from start to finish. They make it very easy to schedule a consultation, gave me three different treatment options with a payment plan worked up for each (including what insurance would cover), and easily got me scheduled for my first appointment. Since then, everything's been a breeze. They've also very nicely accommodated some emergency appointments due to a cracked retainer. Everyone at Costanzo is also so wonderful and nice. Kim, the receptionist, has always been super helpful in scheduling appointments and providing me with info. Cristina was my patient care coordinator and she made the whole process so easy to get started. Every ortho assistant that has cared for me on my visit is truly so lovely. 5+++ stars for Costanzo Orthodontics, I only wish I had started this journey sooner!

I love this place!! We get rewarded points I thought we can cash in for gift cards, the doctors are…read moreso nice, and it's just so fun to be there! (which is weird for a dentist office!)

I cannot recommend this office enough. My 15 year old son has been coming here since he was about…read more6. They are all very nice and always welcoming. My son was born with a cleft lip/pallet and Dr. Greg and Dr. Nicole have been great with working with my son and his surgeon. They are truly amazing people. *Update - my son is now 18 1/2 and just had his braces taken off, we are so happy with his smile! I am forever thankful for this office and their team!

From the phone call to having our first oopsie after braces I am very impressed. The staff is…read moreexceptional! Sasha has been with the office for over 10 years and it shows. Her loving touch with my son was much appreciated. We just moved to the valley so finding new doctors has been tough. We were blessed to have found Dr. Nalchajian.

Dr. Alfredo Rodriguez-Abrams and his staff are exceptional and extraordinary at ARA…read moreOrthodontics!!!! We are grateful we found his orthodontic practice. He is ahead of the curve in his technology, humble, caring, patient, easy to talk to. Our entire experience between my daughter who received braces and to us who are the parents has been amazing!!! We are elated to see our daughter's smile come together as he described from braces through the stage of her retainers. We Thank Youuuuuuu sooooooo much to Dr. Rodriguez-Abram's and his amazing supporting Stafff!!!!!!!!!

Love this team so much and Bayley is so sweet and helpful. Orthodontist is very funny, nice, and…read moreexplains things well.

Everyone there is so welcoming! They do their job so well, and do their very best to make sure…read moretheir patients are feel safe and comfortable! (Good music too)

My first time at both office was yesterday and today the staff is wonderful.I would recommend my…read morefriend La and family

Back again! Had to give a shoutout to the employees! They are amazing. The team is all so nice &…read morethey have a great attitude. I don't get bad vibes n bad energy or side eyed like I used to get when I was at whack ass western dental (weird ass employees). I like the new location. Nice and clean. Love how they take care of me with my braces when I go in for a check up. I like the toothbrushes they have that already has somewhat of a toothpaste on it when you brush. As I mentioned before I try not to be late and somehow I almost always end up being late but they are really good when it comes to communication. Forgot how much time they give you when you're late. I think 10-15 mins window? They still see me cus I end up making it within that timeframe... lol. I be pushin!!! Anybody lookin to get braces, I recommend coming here because they know how to take care of you!!!

I'm not a fan of Image Orthodontics take over of Mark Lowe Orthodontics. Ugh just have to suck it…read moreup till my kids are done ortho treatment .

Dr. Irasusta is a wonderful dentist and I'm so thankful to have found her. She is patient,…read moreknowledgeable and efficient. She clearly explains the treatment plan and let's you know exactly what is going on with your teeth and your options. The office also takes Denti-Cal (Medi-Cal). She is by far the best Medi-call accepting dentist j have been to. Her office is convenient, modern and is equipped with great technology. I never am afraid to have any dental work done at here. She always makes sure you are numbed properly and makes a point to tell you to tell her if you have any discomfort at all during procedures so she can stop and numb you more. I also can usually get appointments for soon easily. They also have gotten me in next-day for an emergency issue. The are not open on Friday and I wish they were. If you are unhappy with your dentist, come here!

very flexible got me in early due to cancelations several times! over the top staff including the…read moredesk staff that greeted me as i came in for a very easy check in and i felt so comfortable around the back end staff! I promise if you have high anxiety dr will be very reassuring and kind/understanding. highly recommend this over western dental/ any place that you wouldn't know if your in good hands or not.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

I had went into Dr.Lowes office for a second ortho-consultation just recently and I'm very glad I…read moredecided to do so. First and foremost, if you're considering braces it comes by no surprise, it's not "cheap" (so keep that in mind..) In my opinion, achieving that perfect smile you desire is in itself an investment and well worth it to me. I can honestly say I've been impressed with my initial experience with Dr.Lowes office thus far! After scheduling your initial appointment you'll shortly receive an email which allows you to sign your initial paperwork/ provide insurance info electronically which saves time, and eliminates you walking in and being greeted with a clipboard stack of papers to fill out. Upon arriving an my consultation I was greeted by the friendly front staff, checked in and called within minutes. I met with my treatment coordinator Adriana, we went over what I was trying in achieve in my smile, took a scan of my teeth and within minutes on screen was able to see a virtual before and after which is great! Adriana was very thorough explaining differences between traditional braces and Invisalign, she was very friendly and didn't make me feel rushed at all. I then shortly met with Dr. Lowe who reviewed the scans and explained the best treatment plan for me. He was extremely thorough and informative when answering my questions. He even pointed out things I quite frankly, wasn't aware of in my smile/bite. I left the appointment feeling confident knowing I'd be making an informed decision if I proceeded with treatment. Below I've outlined a few key things I take notice of when going into any providers office for the first time. - Office Cleanliness: The office is in a nice part of Fresno. The office is very clean, and nicely decorated. The waiting area in the front has a Keurig and waters which is nice. - Wait Time: Both of the times I've been in the office so far I've arrived about 10 minutes early. Both of those times I was called before my scheduled appointment time which you don't come across often. - Office Staff: All of the office staff I've interacted with have been extremely friendly and seem to really genuinely enjoy their job. I will say the consult I had prior to Dr.Lowes speaks to this. The Doctor I had met with was great however, I had a very unpleasant experience with his office staff which completely left a bad taste in my mouth when I had even thought of considering moving forward with treatment at that office. So thank you Dr.Lowe for employing an all around great staff which have amazing customer service. It makes all the difference... - Quality of Care: Most importantly...Quality of Care? One thing that immediately stood out to me was how meticulous Dr.Lowe was/is during the consultation. For example: He took the time to point out something in one of my X-rays that stood out to him and discuss that with me in detail, which other dental appointments I've been to hadn't been addressed. I am happy to say, I began my treatment yesterday and am very happy in my decision doing so. I look forward to the end result and glad to know throughout the treatment I'll be working with an amazing Doctor and staff! If you've searching for an orthodontist look no further, I HIGHLY recommend to give Dr.Lowes office a call and experience the quality service for yourself. With sincere appreciation, Jonathan Lopez

Send Dr. Lowe left? The place has turned into trash. The women that work there are horrendous,…read moredisrespectful and our upcharging, almost 200%. Also, they have a retainer club that apparently they don't let everybody into. I will call my dentist and ask him to never refer here. And I will call every other dentist in fresno and suggest the same thing.That's how bad and how expensive this beautiful place has become.Doctor lowe would be devastated