I called to received help from a technician connecting to my work computer VPN from my personal…read morelaptop . The technician Lauren was sharp and unwilling to listen to all the details before adamantly stating that I would not be able to perform the task because the two devices were using the same network . She would not let me explain that my personal laptop was connected to a separate network from that of our work computer . I know I'm not an idiot and I could tell that her tone was annoyed and frustrated . She would not let myself neither my boss that had to step in explain that we had done the task before and just needed assistance with passwords. She was so adamant about the task not being able to be performed based upon the limited information she had. At that point I just wanted to speak to a tech that would listen. Once I called back to explain the situation to Josh that I was wanting to report my experience to her superior because I felt as though she was rude. He became very defensive and stated that he heard the entire conversation and didn't think she was rude and then basically hung up by transferring me to another tech. The point is i was able to connect to my work vpn from my personal laptop while at work , a task that I was told by Lauren could not be done . I was forced to rectify the situation on my own vs. get the proper assistance needed which is why we pay Nation Networks. To help us solve technology related problems .I wish the techs would have taken the time to allow me to explain all pieces involved before telling me that I couldn't do the task .She offered no solution , no alternative and I did not get the sense she wanted to help. Which as a customer you can sense. I think Josh telling myself a long time customer that he overheard the conversation and she wasn't rude was the most absurd response I have ever been given . That wasn't even his place to make that comment . All he needed to do was direct me to someone that could be unbiased to the situation and hear my complaint and get a resolve. I deal with customer complaints all day and I would never tell a valued customer that the way they interpreted an event was wrong and just dismiss them. If I did I might lose my job . I would try to make peace and make the situation right . I hope that superiors will step in and reach out to our company employees because the way we were handled today was completely unacceptable. The biggest point I want to get across is that the reason for the call , the problem i needed assistance with was solved on my own. I was told it was impossible to connect to my work vpn from my personal laptop while at work because Lauren assumed the two devices were connected to the same network but they weren't and she never gave me a chance to share that valuable piece with her .

Veteran Owned! These techs are professional and are APPLE certified! Timely service and great…read morecommunication. Matt was friendly and professional and kept me update on all that he was doing in my iMac! Highly recommend this agency. They have also performed work at the Fractionator I work at as well.

I cannot say enough good things about Networthy Systems. Before we began utilizing their services…read morewe were constantly having downtime because of different problems - mostly software conflicts. We had used several different IT companies but still experienced quite a bit of downtime. After about a month with Networthy our downtime went down to "0" and the elimination of the downtime outweighed the cost of their services. Networthy is VERY prompt in taking care of problems for us if we have any and always stay up to date with new updates or opportunities for us. I have found Networthy to be very knowledgeable and up to date with both computer and software technology. Needless to say....I LOVE NETWORTHY!

Mark Beckley is your "go to" guy for ANYTHING related to computers. My chiropractor had engaged…read moreMark to set up his office computing system and was very pleased with the results. He gave me Mark's number. My storage needs are significant given that as a photographer I had accumulated several decades of photographs that needed to be stored and backed up. Mark removed old hard drives in my tower and expanded storage capacity by installing three 8TB hard drives. He then transferred all storage onto the new drives. When my motherboard failed, he was able to replace it. Each time I engaged him he reviewed and cleaned up the entire system, eliminating junk, optimizing the system's efficiency. Mark is diligent, does not cut corners and can pursue very creative "work arounds" for perplexing IT problems. The fact that he's a nice guy with a sense of humor is a bonus... and his prices are very reasonable. He also wrote a book called Bye Bye Computer Guy. Written in a lighthearted, conversational style, this orderly progression concerning the structure and function of computers serves to enlighten scaredy-cats, techno-idiots (like myself) and demystify computing technology. How wonderful that a man who makes his living by troubleshooting and building computers would take his time to educate others in order to help save us time and money. So, face your inner geek by reading BYE-BYE COMPUTER GUY... and contact Mark when you face an IT issue.

Quick repair by owner. The problem with network connectivity was a Windows setting that was…read morechanged. In and out in 10 mins. I will keep Southern Technologies in mind for future needs Jeff W Waldrop

Fantastic service! My hard drive was failing, so I called and within three days had an appointment…read more Tony showed up, cloned the old hard drive and installed the new one, then stuck around to make sure everything worked. Even took time/money off for the first failed cloning attempt! I was able to purchase the new HD through them, too, which relieved a lot of anxiety.

Professional staff, I would highly recommend. They add value for business to business on turnover…read moretime, and quality of work.

Great Service and Friendly staff. I use White Blueprint to make copies of blueprint drawings for…read moremy Air Conditioning business. The only issue we've ever had was being able to send Large files via email but found out the problem was on our end.

Awesome service, from the first phone call to completion of repair! Fair pricing! We have their…read morenumber saved for any future repair needs!

Ron came and serviced my refrigerator today. He was very personable. I felt very comfortable with…read morehim and felt that he was a very honest person. He did a great job with my problem and wasted no time. The price was very reasonable. I have put this company in my phonebook. This will be my go-to company from now on for any future services on any of my appliances. Thank you PartsHub for being a company of integrity. Thanks to Ron for doing a great job.

The level of customer service that I recieved at the mail center was second to none. The employees…read morewere patient and answered all of my inquiries. At no point did the mail center "pinch pennies" on me, rather they genuinely attempted to best service me in the most efficient and cost effective way possible. In a time where modern industries are trending towards automation, it was very reassuring to enter a place with a high level of customer service (especially when I know nothing about what I really want/need). The mail center has my business for the future and gets two thumbs up.

These guys go above and beyond to make sure your packages are shipped the most efficient way…read morepossible. Everyone is super friendly and helpful. Never have to wait long. Thanks guys.

Amazing service. Professional and quick. I went sith my grandmother for some inportant documents…read moreand the lady there was very efficient and friendly.