I recently had the pleasure of bringing my car to Unique Auto Collision, and I must say, it was an exceptional experience from start to finish! This company truly lives up to its name by providing unique and top-notch auto collision repair services. From the moment I walked through the doors, I was greeted by a friendly and professional staff who immediately put me at ease. The team at Unique Auto Collision displayed a high level of expertise and dedication, ensuring that I felt confident in their ability to repair my vehicle. The level of craftsmanship exhibited by the technicians at Unique Auto Collision is simply outstanding. They meticulously assessed the damage to my car, explaining the repair process in detail and answering all of my questions with patience and clarity. Their attention to detail and commitment to excellence is truly commendable. Not only did Unique Auto Collision restore my vehicle to its pre-accident condition, but they also went above and beyond my expectations. They carefully matched the paint color, ensuring a seamless blend that made it impossible to tell that any repairs had been made. The final result was truly remarkable, and my car looked as good as new. Throughout the repair process, the communication from Unique Auto Collision was exceptional. They provided regular updates on the status of my vehicle, keeping me informed every step of the way. I always felt well-informed and never had to wonder about the progress being made on my car. The level of professionalism and customer service at Unique Auto Collision is truly commendable. They treated me with respect and made me feel like a valued customer. Their dedication to customer satisfaction was evident in every interaction, and it made the entire experience smooth and hassle-free. Lastly, the turnaround time for the repairs was impressive. Unique Auto Collision completed the work within the estimated timeframe, allowing me to get back on the road as quickly as possible. Their efficiency did not compromise the quality of their work, which speaks volumes about their commitment to both timeliness and excellence. In conclusion, I wholeheartedly recommend Unique Auto Collision to anyone in need of auto collision repair services. Their skilled technicians, outstanding craftsmanship, clear communication, and exceptional customer service make them a standout choice. My experience with Unique Auto Collision was nothing short of excellent, and I am grateful for their dedication to providing top-quality repairs. Thank you, Unique Auto Collision, for going above and beyond to ensure customer satisfaction! read more

Hamlet really came through when I needed him. I got into an accident with my Tesla Cybertruck during some really heavy rain. I first called Tesla roadside assistance and honestly they were completely unresponsive. I even tried calling my Tesla dealership and had no luck there either. At that point I started Googling auto body shops that work on electric vehicles and Teslas specifically, because I wanted to make sure whoever touched my Cybertruck knew what they were doing and could maintain the factory warranty. It was already after hours and most places weren't answering their phones, but when I called Unique Auto Collision the owner, Hamlet, actually picked up himself. That alone surprised me. Within minutes he arranged a tow truck and they came out right away. At first I was a little worried because the truck wasn't being towed on a traditional flatbed, but Hamlet explained and showed me the wheel dollies they use. The rear wheels stay lifted so none of the wheels touch the ground, which is actually one of the safest ways to tow an EV. Learned something new that day. From there Hamlet pretty much helped me through the entire process. He walked me through filing the insurance claim from start to finish. I have Tesla Insurance and they can honestly be a little difficult to deal with, so having someone experienced on my side made the whole situation way less stressful. This was my first accident and insurance companies definitely don't make things easy. One of the main reasons I trusted them with my Cybertruck (which cost over $100k) is that they know Teslas inside and out and have a direct parts channel with Tesla. They ordered all the parts directly from Tesla and even worked around my custom wrap. Most importantly, the repairs maintained my factory warranty and they also offer a lifetime warranty on their work. Another thing I appreciated is that I was dealing directly with the owner the entire time. That's rare these days -- usually you just talk to a receptionist or get bounced around between people. If you drive a Tesla, EV, or really any car and ever find yourself in an accident, I highly recommend Unique Auto Collision. They also handled the towing and made the whole process feel like a white-glove concierge service. I'll definitely be recommending them to friends and family. read more

This is my second time using Unique Auto Collision, and honestly, these guys are the best. This time it was my cousin's truck -_- he got into a pretty bad accident late at night, and the cops were about to impound it because they thought we had nowhere to take it. I called Hamlet, and thankfully their 24/7 line picked up right away. Within minutes they had a tow truck on the way and picked up the truck all the way from Riverside. From there, they handled everything. Insurance, rental, the whole 9 yards. They even dealt with the insurance calls so I didn't have to stress or waste time on the phone. If you've ever dealt with insurance after an accident, you know how annoying that can be. Hamlet is just one of those solid guys. Super chill, easy to reach, always picks up or texts back. He treats you like family, not just another customer. You can tell he actually cares and makes sure everything's done right. If you ever get into an accident, don't overthink it, just call Hamlet at Unique. He'll take care of it all, start to finish. Towing, insurance, rental, repairs, and even dropping your car off at your house when it's done. Good people, good energy, and real professionals:) read more

I can honestly say that my faith in humanity was restored thanks to the exceptional service provided by Unique Auto Collisions. From start to finish, they exceeded my expectations in every aspect of the repair process. First and foremost, their customer service was unparalleled. From the moment I contacted them, they were empathetic, understanding, and went above and beyond to ensure that I felt supported during a stressful time. Their staff was friendly, professional, and highly knowledgeable, providing me with clear explanations of the repair process and promptly addressing any concerns I had. To anyone in need of auto collision repair services, their exceptional customer service, top-notch repair work, timeliness, advanced facilities, and fair pricing make them a standout in their industry. They have earned my trust and gratitude, and I would not hesitate to entrust them with any future collision repairs. Thank you for turning a stressful situation into a positive experience! read more

I recently had the unfortunate experience of getting into an accident that ruined my front bumper and the passenger side of my car. Fortunately, I found Unique Auto Collision, and I am so glad I did. From the moment I walked in, Hamlet, who assisted me throughout the entire process, was incredibly helpful, accommodating, and professional. He took the time to explain every step of the repair process and ensured that I was comfortable with the timeline and costs involved. The quality of the work done on my car was outstanding. The front bumper and passenger side now look as good as new. The attention to detail and the meticulous craftsmanship truly impressed me. Hamlet and the team at Unique Auto Collision turned a stressful situation into a positive experience with their exceptional service and dedication to customer satisfaction. I highly recommend them to anyone in need of auto repair! read more

As an attorney, I am always looking for professionals I can confidently recommend to my clients, and Unique Collision is at the top of my list. Hamlet and his team have consistently gone above and beyond for every client I've referred to them. Hamlet treats each case with the same care and attention as if it were his own family. My clients often come back to me raving about the quality of work, transparency, and kindness they experienced at Unique Collision. Whether it's a minor fender bender or major repairs, I know I can trust Hamlet to deliver impeccable results every time. What sets this shop apart is not just the craftsmanship--it's the integrity and dedication Hamlet brings to every job. He genuinely cares about his customers and works tirelessly to make sure their needs are met. read more

Unique Auto is an awesome shop. I found them while dealing with a lawsuit after getting rear-ended, and they made the whole situation way easier than I expected. Hamlet and his team really know what they're doing and don't cut corners. The customer service was great, inspections were super detailed (with videos), responses were fast, they handled towing right at the accident, and there was zero pressure at any point. My car was stuck in limbo for a while waiting on claim approval, but Unique Auto stayed in touch the entire time. They dealt with the insurance company and adjusters while keeping me updated, so I didn't have to stress about anything. In the end, I got my settlement, the car was fixed, and honestly, I was treated like family. I'd 100% recommend this shop to anyone. 10/10 read more

I had a great experience with Unique Auto Collision. My BMW bike needed repairs, and getting parts turned out to be way more difficult than expected--multiple shops couldn't even source what was needed. These guys didn't give up. They stayed on it, tracked everything down, and kept me updated throughout the process. You can tell they actually care about getting the job done right instead of just turning work away when it gets complicated. The quality of the repair came out solid, and the whole process felt professional from start to finish. If you've got a tricky job or something other shops don't want to deal with, I'd definitely recommend giving them a shot. read more

100 stars if I could. 10/10 experience from start to finish. Mr.Unique is there every step off the way especially when you need him the most. He'll guide you from a-z every step of the way and the best part is you don't even have to stress over anything. He keeps you updated and well informed. Upon receiving my car back I couldn't recognize it, it looked like a completely different car . He paid for a full service car detail I must admit it was a little dirty but I received the car polished and clean inside and out I couldn't believe it, it looked exactly like the first day I got this vehicle. Hands down the best shop out here. read more

Really enjoyed my experience with the Unique team. These guys picked up my car from the accident, got me in a rental car simultaneously and gave me the confidence that everything would be okay and they'd handle this entire process for me. A few weeks later they brought my car straight to my driveway and it literally didn't even look like an accident ever happened. These guys know their stuff! When it comes to German cars I was impressed by their knowledge to get my car back to pre accident condition. Great service, fast with their communication and a nice group of guys. Really happy with this body shop. Thanks boys!!! read more

I recently used unique auto collision for a towing service, and I couldn't be more impressed with their professionalism and efficiency. From the moment I called, their customer service team was friendly and attentive, quickly assessing the situation and dispatching a tow truck to my location. The driver arrived promptly, and I was impressed by how well-maintained the truck was. The entire process was smooth and stress-free, and the driver handled my vehicle with great care. I highly recommend Unique for their reliable, professional, and courteous service. They truly go above and beyond to ensure customer satisfaction. read more

I recently had the rear bumper of my Kia Sportage repaired at Unique Auto Collision and I couldn't be happier with the experience. From start to finish, Hamlet was incredible to work with--his communication was excellent and he was incredibly patient, taking the time to explain the repair process and answer all my questions. The quality of the work exceeded my expectations, and the turnaround time was impressively fast. I highly recommend Unique Auto Collision for their professionalism and outstanding service. If you're looking for top-notch auto repair with a team that truly cares, look no further! read more

I had an accident a few months earlier in the rear bumper of my car and they recommended me to (unique Auto collision), and they were very professional with the work, that by the time I went to pick up my car they returned it to me until it was washed and vacuumed! And they explained to me in detail everything they did to my bumper. He also receives you with hospitality in his office and explains what is best for you and your pocket, and they have a professionalism not only in restoring pieces but in painting. I recommend them 100/100 read more

The owner at the shop is very pleasant to assist you with damaged car repair quote, and he is very responsive and prompt to customer's inquiries throughout the day while joggling with phone calls, receiving towing truck, etc.. The owner also gives good advise of what you expect oand be very transparent with how he works with the insurance company, additionally he offers best customer service and put customer's needs at first. Good customer service and he cares for every customer that comes in the door! read more

I had such a great fantastic experience at Unique Auto Collision. The staff was incredibly helpful and friendly, explaining the entire repair process thoroughly. The quality of work exceeded my expectations - my car looked as good as new after the repair. They finished the job ahead of schedule, and the communication throughout was top-notch. The pricing was fair, and there were no surprise charges. I highly recommend Unique Auto Collision for their professionalism and exceptional service. read more

Beyond impressed with the level of service provided by Unique Auto Collision! Hamlet and his team are all around great guys who are masters of their craft. They are true professionals, who treat their customers like family, with the utmost level of care and respect. Their service and expertise are unmatched. If you're in need of a body shop you can trust to take amazing care of you and your vehicle I highly encourage you look no further. read more

Had an awesome experience with the team at Unique Auto Collision. I was very worried after being involved in an accident however the guys at Unique really made me feel at peace about the whole situation. In addition, they expedited the repair process in a very timely manner and took care of all my needs with the vehicle. I can't even tell my vehicle had ever been in an accident now that it's all good as new! Thank you!!!! read more

Mr Unique is Truly Unique. I had a car accident recently, and I didn't know what to do or how to deal with the insurance. I saw his advertisement on Instagram and hit him. He immediately sent a tow truck, immediately called me up, he immediately scheduled an appointment for me to go to his office so he could handle everything. He said get your rental, and everything's on the house. He even waived the deductible. read more

They really mean it when they say all you have to do is just give us a call! Hamlet, the owner of Unique Auto Collision Center, is exceptional! His passion and expertise shine through in every detail. The repair was flawless, and his personal care made the process a breeze. I highly recommend him for outstanding service and a personal touch that's hard to find elsewhere! read more