I had a really great experience with Unique Auto Collision. Even though my car is potentially a total loss, they still treated me with so much professionalism and care throughout the entire process. Hamlet was the person helping me, and he went above and beyond. He took the time to walk me through everything, explained the situation clearly, and was extremely patient with all of my repetitive questions. Dealing with insurance and accident claims is really stressful, but Hamlet made the process feel a lot less overwhelming. What stood out the most was how honest and helpful they were, even though there may not actually be a repair done on the car. That level of integrity and customer service is rare to find. They truly care about helping people, not just about the job itself. It's rare to find a shop that genuinely cares about their customers instead of just rushing through the job. I'm very grateful for the guidance and support I received and would absolutely recommend Unique Auto Collision to anyone who needs a trustworthy and professional shop. Special thank you to Hamlet for all your help, it really made a veryy annoying situation much easier. read more

Well Hamlet and his brother fixed my fender and returned my car to me looking SPARKLING. Hamlet got me a rental and then fixed the car. When I saw it I thought my 9 year old car had gotten younger. They did a beautiful repair but also polished up my car to perfection. They take great care. I am highly impressed. I chose Unique because of all the good rating and they certainly met my expectations. AND Hamlet and his brother are really nice people. So helpful!! I ended up giving them the check I got from insurance and all the rest waS covered. read more

My Tesla Model S plaid got sideswiped/rear ended. I needed to find a body shop that specialized in Teslas and Unique Auto Collision was it. Hamlet did an amazing job assessing the damages and even found frame damage on my vehicle with his specialized equipment. From the beginning to the end his communication is unmatched. I am definitely going to recommend him to family and friends. He does honest work and it's difficult to find auto shops that you have your trust in. Thank you for everything. read more

Unique Auto Collision - Side swiped/rear end collision - Body Shops Near Me - Van Nuys, California

Coming to Unique Auto Collision was the best decision I could've made. After I got into rear-end collision, I had no idea where to go. I was recommended to Hamlet by a friend & when I went in Hamlet took care of everything. The insurance had sent me a $700 check , definitely not enough to fix my car. Hamlet truly went above & beyond to make sure my car was fixed under the insurance of the guy who hit me. Not only did they fix the back of my car, they added a wax coat, fixed a tire that had a nail in it & even filled up my gas tank. Literally top notch service & professionals I will DEFINITELY be coming back. If you need anything done to your car, trust me you're in good hands with Hamlet. Quality service read more

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Unique Auto Collision went above and beyond while handling my Tesla Model 3 after it was totaled. From day one, Hamlet was professional, transparent, and incredibly helpful during what could've been a very stressful process. They clearly know Teslas inside and out and handled everything with care and precision. They kept me informed at every step, worked seamlessly with insurance, and took the time to explain what was happening so there were no surprises. Even though the outcome wasn't ideal, the experience itself was as smooth as it could possibly be thanks to them. If you're looking for a body shop you can truly trust--especially with a Tesla--Unique Auto Collision is top tier. Highly recommend. read more

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I needed my truck towed by the 710 freeway and Unique |Auto Collision came fast, helped me out, and gave me a fair price. Definitely recommed them!!!! read more

Where do I start.. I used to drive Uber and Lyft and somebody hit my car in an accident which I wasn't at fault. I used to follow Unique Auto Collision on instagram. But I was scared to reach out because I never had this experience.. I met a rider on Lyft and we became good friends, I saw we both followed unique and I asked him what do you think should I reach out to him? He answered "Bro, what are you waiting for" The rest is history and insurance ended off paying the car btw (: Now I own a limo business and hopefully it never happens but If I'm ever in an accident in my brand new Cadillac Escalade 2023 guess who I'm calling!? That's right.. Mr Unique . Easy A-Z couldn't be happier read more

Unique Auto Collision - My Crashed Car Crashed car - Body Shops Near Me - Van Nuys, California

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If you're looking for a body shop I definitely recommend this location. The staff is amazing. Customer Service, and there's no hidden fees or Suprises. They took my car in the process was pretty quick, and they took care of everything for me. If you ever need body shop repairs on your car Give them a call. :) the response time is amazing. read more

Great experience with the service. Came to my house and picked up my car and dropped me off to get my rental. Was very honest and transparent from the start. Will definitely use them again if I am ever in an accident in the future. I got a referral from a friend and will definitely refer them to anyone who's been in an accident. Thanks for the good service read more

I can't say enough good things about Unique Auto Collision and the owner, Hamlet. I reached out to him with a very last-minute request for towing my vehicle -- literally the same day -- and he responded immediately. Within hours, everything was arranged, and the tow truck was on its way. Hamlet's professionalism and genuine care for his customers really stood out. He didn't make me feel like I was inconveniencing him at all, even though I know it was late notice. Instead, he handled the situation with speed, kindness, and clear communication every step of the way. He made what could have been a stressful day feel effortless. If you're looking for an auto body shop that truly goes above and beyond -- with an owner who personally takes care of you -- Unique Auto Collision is the place to go. read more

My car was detailed yesterday by Drew, he went above and beyond! Met every expectation, I already got compliments at work and shared their info confidently! Hamlet is very helpful, responsive and easy to talk to and got my detailing set within hours! I appreciate everything guys, I will definitely be calling you guys soon for our cars! Keep up the good and honest work!!! read more

Unique Auto Collision - My Jeep after the detailing! - Body Shops Near Me - Van Nuys, California

I had my bumper painted here and they did an incredible job! Great price, The customer service was excellent and the communication was great throughout the entire process. They finished the work really fast and my car looks brand new again. Definitely a place I trust and will return to if I ever need work done in the future. read more

Very great service, I got into an accident sometime during the holidays. Regardless of the inconvenience of the time, the guys at the Unique auto Collision were able to help me put and took care of my car. Even thought the work that was being done on my car was during the holidays the guys were able to get the work on my card done within a week, which is extremely fast compared to all the estates I got from other shops. Whenever I had any questions I was able to call the shop and they help me out with all my questions read more

Could not have been happier with my experience with hamlet. Knows his business inside and out and took care of everything. Thank-you! read more

Unique Auto Collision - 2024 Honda accord - Body Shops Near Me - Van Nuys, California

don't usually write reviews, but my experience here with Hamlet deserves recognition. From start to finish, he went above and beyond to make sure my car was taken care of, and I honestly couldn't have asked for better service. What stood out immediately was how proactive he was with my insurance company. They were unresponsive and difficult to deal with, and I was starting to lose hope that anything would get resolved quickly. Hamlet took that stress completely off my shoulders -- he contacted them again and again, never letting up until he got the answers and approvals needed. He basically became my advocate, fighting on my behalf to make sure everything was handled properly. But his service didn't stop there. Not only did he repair the damage I initially came in for, he also went the extra mile to address other issues he noticed with my car. He even corrected bad body work that had been done by a different shop years ago, which I never thought could be fixed. The difference is night and day -- my car looks brand new, and I can tell the work was done with real care and attention to detail. On top of the quality of the work, Hamlet's professionalism and commitment to customer service really shine. He kept me updated throughout the process, explained things clearly, and made sure I felt confident every step of the way. You can tell he takes pride in what he does and genuinely cares about his customers, which is rare to find. If you're looking for a shop that will not only repair your car but also stand up for you when dealing with insurance and go the extra mile to make sure the job is done right, I cannot recommend Hamlet enough. This is the kind of service that turns a stressful situation into a positive experience, and I'm truly grateful for all the effort he put in. read more

I just have to say that Unique Auto Collision specifically working with Hamlet has been one of the most seamless experiences. He will go above and beyond to take care of you and your vehicle. Whether that's keeping you updating with the process , overall customer experience, and just answering any and all questions. I would recommend anyone to conduct service with unique. Then of course I have to say the work on my car was done perfectly. read more

I'm so thankful Halmet is an outstanding gentlemen to being with. I also thank the Unique team my car looks great, quick turnaround and when I picked it up it was so clean spotless. Highly recommended read more

After I got rear ended on the freeway and felt completely lost, considering it was my very first car accident Hamlet was referred to me by my attorney, Hamlet was so helpful with everything during such a hard time, he responded to all my questions, picked up my car right away, kept me informed and in the loop, it didn't matter the time or day. Not only was he ver attentive he was also very nice and patient, definitely recommend him to anyone. read more

Honestly hamlet was very responsive in my car being damaged and the repairs it's going to have to get done. He's been very informative in every step of this process. So glad I chose this shop to help fix my car! Very nice guy and so helpful read more

We contacted Unique Auto on a weekday at 2am. We had aaa tow our vehicle from the accident to our house. Hamlet was not only available this late he took his time to explain what to do, organized a tow truck to the collision center & assured us that everything would be ok and offered a rental!! We were amazed to see how seamless the entire process was! He even went the extra mile with daily updates of our vehicle and the status dealing with our insurance. Although I hope to never be in this situation again it's reassuring to know I'll be in good hands! Thank you to Hamlet and the team at Unique! read more

I cannot speak highly enough about the service I received with Hamlet. He really made the entire process a breeze. He even helped me with some issues I was having with the insurance companies, going above and beyond to represent me and make sure that I was treated fairly. He facilitated the rental process as well which was one less thing for me to worry about. The work he did on my car was impeccable and it really feels like a new car again. Did I mention he washed it too? The entire process was excellent from A-Z. Thank you Hamlet and Unique Auto Collision! read more

This review is to inform potential customers of the excellent customer service that we have received at Unique Auto Collision not once, but each time we were a customer there. First time we were referred to UAC by our lawyer after getting into a fender bender and we didn't know what to expect. But during the entire process they were communicative, informative and easy to do business with. We were so impressed with them not only fixing the initial damage but actually detailing our vehicle and getting out nicks and little chips that happen with just every day driving, especially on the highway. Unfortunately for us we had to have our vehicle repaired 2 months after the initial fix and on the same side due to our own fault this time. Even though we could have gone with another collision place that was closer to our residence we enjoyed the attention to detail and customer service we received when working with UAC. They even went above and beyond by scheduling an additional detailing date/ time at our residence for their mobile car wash to go over our vehicle once again! Thanks again for all of your work and quality of service, we can't stop singing UAC praises! read more

Wow! From start to finish this shop was amazing. They sent a tow truck to pick up my car. My insurance was taking a long time and it ended up being there for months. The shop owner was very understanding, and didn't charge storage or anything. He dealt the insurance to get the car fixed, and delivered it back to me on a tow truck. Door to door service! read more

I can't even begin to express how grateful I am to this body shop. From start to finish Hamlet himself helped me navigate through my car accident situation I never had to lift a finger everything was prearranged for me from car pick up to items in the car I needed . Every time he said he would do something it never required me following up to make sure it was getting done, it got DONE and promptly. The shop Always kept me informed with any and all updates and explained everything to me if I was confused . I appreciate this body shop so much for the smooth transition and would recommend every single star I could give them.THANK YOU if you're looking for a stress free experience THIS IS IT read more

Best body shop best service ever i highly recommended it. Amazing service. Very professional 5 stars all the way read more

Excellent service A-Z. Hamlet was very personable - took care of everything with the insurance and repairs. All original parts - very happy with his service will definitely come agai read more

Unique Auto Collision - Repairs completed - Body Shops Near Me - Van Nuys, California

If I could give Unique Auto Collision and Hamlet more than 5 stars, I absolutely would! This was my first accident, and I was completely ignorant about how the process worked. Hamlet not only helped me every step of the way but also took the time to inform and teach me about the insurance process and everything involved. He was patient, thorough, and genuinely cared about making sure I understood what was happening. From handling the insurance claim to ensuring my car was restored to perfection, Hamlet made what could have been a stressful and overwhelming experience feel easy and seamless. His professionalism, knowledge, and kindness are unmatched. If you want to be taken care of, worry-free, and even walk away more informed, Hamlet and Unique Auto Collision are the people to trust. Thank you, Hamlet, for going above and beyond--you're the man! read more

One word for Unique Auto Collision and that is WOW. I had a crack on my windshield that kept growing rapidly with the heat. When I reached out to inquire I got a response right away. I was recommended to wait a bit. Once the crack got substantially bigger I reached out again, Hamlet ordered the glass from the dealership and got it delivered the very next day! I took the car in and it was literally ready in less than two hours! I am beyond happy to have found Unique Auto collision. It was the most hassle/worry free experience I've ever had related to cars and with such a busy schedule where I can't take work days off or have another car I truly loved how the car was ready super fast and I didn't have to leave it. Time is money and I love how my time and money was also put into consideration as the work was executed fast yet efficiently with quality being priority. I am so happy and knock on wood I don't need any auto repair services soon but when I do I know exactly where I will be taking my car. read more

Unique auto collision is the most honest auto repair for collision they work with insurance company's to fix car they have all body repair services and their quality of work is excellent. The parts are all at a great value and real parts. The work fast and manage all of the hassle with the insurance company's for you . I left my car with them and had it back within two weeks. My car looked brand new and all parts where new. I am so thankful for the team and the owner is always available for a tow pick up any time he picked my car up at 4:00 am . read more

5 stars for Hamlet great service and great follow up. Would recommend if you ever get in an accident.

I needed help with fixing my car after an accident. They went above and beyond to help me and had great communication the whole time!

Unique auto collision is def a unique experience! Quick response, exceptional customer service he's taken care of multiple times. Any time, anywhere Hamlet is there ! read more

Absolutely 5-Star Experience at Unique Auto Collision! This is the 3rd time I have gone through Unique Auto Collision for repairs and claims regarding my vehicle due to an auto collision. When I say he takes care of everything I mean EVERYTHING from towing the vehicle, setting up a rental, repairing it and dealing with the insurance as far as any claims needed for financial compensation from repairs and injuries, I can't speak highly enough of the exceptional service I received at Unique Auto Collision. From the moment I reached out to Hamlet (AKA Mr. Unique), the owner, I was impressed by his professionalism, promptness, and genuine customer care. He is incredibly quick to respond to any inquiry, making the entire process seamless and stress-free, not to mention quick & complimentary towing of your vehicle to the shop!! Hamlet went above and beyond to ensure my vehicle and my claim was taken care of. Not only did he provide detailed updates throughout the repair process, but he also helped me navigate the insurance process, which was a huge relief. His efficiency is second to none, and my car was ready for pickup much sooner than I had expected. The name says it all! What truly sets Unique Auto Collision apart is the customer service. Hamlet is friendly, welcoming, and always ready with a smile. It's clear he genuinely cares about his customers and wants to provide the best possible service. It felt less like a business transaction and more like a relationship with someone who has your best interests at heart. The quality of the work is top-notch. My car looked as good as new! The attention to detail and craftsmanship is evident in every inch of the repair. It's not just about fixing the vehicle - it's about ensuring that the finished product is as close to perfect as possible. If you're looking for a reliable, fast, and friendly body shop, look no further than Unique Auto Collision. Hamlet and his team make the whole experience easy, painless, and rewarding. I will definitely return for any future needs and recommend this shop to anyone in need of top-tier auto body work! Thank you, Hamlet, for your outstanding service - you've earned a lifelong customer! read more

Excellent experience from start to finish. Hamlet and his team are true professionals, they are cordial, accommodating and do a fantastic job with all repairs. I couldn't ask for a more honest and skilled body shop to take my car to. Thank you! read more

Let me start off by saying Hamlet is the man!!!! I got into an accident and Hamlet made this whole process so simple. He went out of his way and arranged a rental car for me, he dealt with the insurance so I don't have to deal with them, I got my car back way sooner than expected!!!! I honestly couldn't tell that my car was ever damaged!!!! My car looked if not exactly but even better than the day I purchased it!!!!! I highly recommend this shop they are absolutely UNIQUE!!! Thanks Hamlet. read more

Amazing experience! This body shop went above and beyond -- they took care of my deductible and returned my car in pristine condition. The service was professional, fast, and hassle-free. My car looks brand new. Highly recommend! read more

I had my car repaired here and was really impressed. They were very well communicated about everything. The car looks like it was never damaged. Great attention to detail and friendly service. If you're looking for a trustworthy and skilled body shop, I highly recommend them. I'll definitely return if I ever need work done again. read more

My car was left in good hands with Hamlet He was so professional and gave me Princess treatment by picking my car up tow service , keeping me updated with everything and returning my car like it was brand new. I highly recommend read more

Definitely, 5 stars and beyond for Unique Auto Collision in Van Nuys, Ca. The guys here are very friendly and knowledgeable about cars. They are always welcoming and have great customer service. The prices are very reasonable. I highly recommend them to anyone & everyone. Shoutout to my good friend Hamlet and the whole team for their amazing work and dedication to their craft. read more

I cannot stress enough how professional, helpful, and kind Hamlet is. The experience of a car accident is stressful and taxing by nature. Hamlet's even temperament and positivity creates a calm in the storm. Professionally, Hamlet was able to meet the demands of my insane schedule in order to coordinate, a feat not met by many. He met at locations convenient for me that were out of his way to ensure a timely assessment of my vehicle. He was able to secure a rental for me via a hard-to-reach insurance company in less than 24 hours. When I had an issue, he met me to assist during a holiday! As someone coming from NYC with very little knowledge of accident laws, insurance, or protocol, Hamlet was extremely patient during my repetitive questioning and explained details to me thoroughly until I felt secure. Personally, as a woman living alone in LA, I felt comfortable and safe. I also didn't feel like I was being taken advantage of. These qualities are truly priceless. I could not have been a more challenging client, and I am super grateful to have had this very scary experience with such a professional. I would recommend to any car owner for any reason. read more