Unfortunately was the only place open to get a tire plugged. Checkin 12:58 - one car ahead of me…read moresaid only lacked a few more mins. 1:20 pulled into bay, 1:35 lifted, 1:45 pulled tire and started. 2:23 recd text that svc was started. 2:30 recd text that svc completed. Drove in circles in pkg lot. I finally walked out and told them they were DONE. I left there at 2:34. They pulled my tire 38 minutes before sending text that it was started-guess that's how the system stays "on time" and makes them look like they work quickly. No urgency at all. Team lead just stood around chatting, worker moved with no urgency. Disappointing and unprofessional. 12:58-2:34pm 1 hr 36 mins to plug a tire. No urgency in service area. Cheating the system by logging time AFTER starting svc to make look like shorter service completion time. The logged time showed 7 mins to completion. Does this happen at all locations? Walmart + member but would definitely have argued if I had to even pay the $15. Unacceptable.

Just had an Oil Change here at the Pell City Walmart service Center and have to say the attitude,…read moreattention, and service was Outstanding! Our writer/greeter was Richard S. And the technician was Michael K. Thanks so much. Definitely recommend!!!

Fast & courteous service & good people to do business with.Prices are affordable & Michael Hurst is…read moreawesome & takes care of my 4 vechile when I need tires or any service did.

From the owner: At HWY 78, we specialize in new & used tires, tire repair, oil changes, brake services, and…read moredetailing etc. When choosing HWY 78, you can expect quality service in a fast and friendly manner.

Apparently when I had it repaired here they didn't test the tensioner. The belt popped off again…read moreMarch 31, 2022. I only drive my vehicle maybe 250 miles a month so this isn't something new that shouldn't have been caught since their repair Jan 03, 2022. It popped off again while it was raining. The Express Oil location here in Macon, GA said the belt slips to the edge when it's driven a tiny bit. Then when it rains the water coming up under it let's it pop right off. Yesterday was the first time I have driven it again in the rain since the repair in January so I didn't happen before that. Express Oil here in Maco, GA honored the warranty the company has, so it reduced the bill a tiny bit. But I still had several hundred dollars out of pocket and time, and towing.

Loyal customer of 15+ years to the Cropwell location, formally owned by Texaco. When Express took…read moreover this location 2 years ago is when the customer service changed for the worst!! Due to the latest ordeal I can no longer support this location.

Too bad I can't give zero stars. Took our Jeep In because of a message that the remote entry system…read moreneeded service. 4 1/2 hours later including an oil change, a tire rotation that I was told would be free if I purchased my tires through the dealership (charged 25.95) when we went to leave we asked about the remote entry they said the message never came on we opened the door and it appeared like it has every time, called them out after 25 minutes they you need to bring it back and plan to leave it for 2-3 days so we can run diagnostics on it. My wife googled it as we were driving home, pulled the ground off the battery for 20 minutes system reset clearing the message. I won't mention the brake work smh! Needless to say I won't be back and will not recommend them to anybody.

Cannot say enough good things about this dealership and my salesperson, Garrett Cannon…read more Garrett was very patient and listened to me (and my 10 yo grandson, lol) He made negotiations and signing very easy and streamline. It is hard to find good people anymore; but Garrett, receiptionist and sales manager were very nice and did not push me into something they wanted to sell. They helped me get exactly what I ask for. I will definitely buy another vehicle from them and recommend them to family and friends. I'm a very happy customer!!

I just moved to the area and was in need of an oil change. I stopped by and not only was treated…read morewith respect and kindness but one of the technicians, Hunter, was kind enough to show me that my serpentine belt needed to be changed. He gave me a quote, had the part delivered, a mechanic to change it, and I was on my way with a new belt & oil change in under 45 minutes. It was a seamless experience that I was very pleased with.

Very good service and they took my extra waste oil at no charge! Thank you Express oil!read more

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

I Gave Brendan a chance with a fairly hard job. It was changing a starter on a 2002 Suzuki Grand…read moreVirtara V6. I would not do it myself, as I am just too big and could not reach. He quoted me a fair price, and though it took longer than he expected, and had to remove a lot of things to even get to it, he got the job done, and stuck to the price he quoted. I paid him more, as this was not a typical starter job. Good integrity, and Great Job!

My husband and I were in front of the courthouse broken down in our van and Mr. Fellers just…read morehappened to pass by as we were waiting for a tow truck that never arrived. He was able to fix it within minutes. Thank you sir, the heat almost killed me that day!