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    Union Pearson Express - Pearson Station

    4.8 (16 reviews)

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    Weston from Train
    Les R.

    Union Express was perfect to get to and from the Toronto Pearson International Airport. Saved time and money and so glad we utilized UP Express during our trips to and from the airport over Lyft/Uber or a taxi. Oh, it is good to note from my observation It's not express as In really fast transport/speed of the train, but express as in a direct route with only a few stops. I thought a couple times I was going to have to get out and push. All joking aside, great experience and really nice transportation option.

    View from inside the train. There are luggage compartments to store large luggage.
    Craig M.

    If you are staying in the downtown area of Toronto and flying into to Toronto Pearson, taking the Express Train is the ideal method of transportation that won't break the wallet or pocketbook for those who carry them. Train is clean, has wi-fi and is a 25-35 minute ride from the airport to Union Station in Financial district of Downtown Toronto. I was able to purchase my tickets using their mobile app, flash my QR code, board all without delay. You can purchase ride tickets at each of their station locations, but the app is more convenient for those of us who travel. it also allows you to see past trips and include receipts for expense reports. This will be my primary mode of getting to downtown from the airport.

    Denise W.

    I love taking the UP Express to and from the airport. Traffic can be very bad in Toronto downtown and with the UP Express, it makes things a lot easier. Especially planning on getting to the airport. It takes about 30 mins to and from the airport. The wait time between each train is about 15 mins during the day. There are three other two other stops between Union Station and the airport. Some locals use the UP Express as their daily commute to work. The cost to take the UP Express to and from the airport is $12.35per trip.

    This way to get to the city!
    Bruce K.

    I love cities that have an express train into downtown. Toronto gets it right, but then so did Vancouver and Seoul and Taipei and Beijing and Seattle and Chicago and Boston and Atlanta. My home city of Charlotte could do better and perhaps they will one day. Anyway, Toronto. As I exited the immigration hall, I spotted an official Union Pearson Express counter with a staff person working. I told her what I needed, she easily sold me a return ticket and directed me to the right spot. Delta arrives at Terminal 3, UP is at Terminal 1. There's a train and just follow the signs. I followed the signs and found my way quite easily. On board the train, plenty of room for luggage and I took a seat where I could keep an eye on my bag. At the seat, a small flip-down table, a three-prong power outlet and a free wifi signal. This is great stuff. The train ride to Union Station was quick, smooth and effortless. Union Station is a *%$#@ cluster, but that's not UP's fault. The summary? I'm a fan. This was excellent. [Review 11004 overall, 777 of 2019.]

    View of airport from train!
    Andrew C.

    I was pleased to know that I could take a train that was located within the airport complex to downtown Toronto in about 25 min. The Union Pearson Express is an airport rail link running between Union Station in Downtown Toronto and Toronto Pearson International Airport. The train was very comfortable and had plenty of luggage compartments for airport travelers. And in addition I had no problem purchasing a ticket on the train. The conductor was patient and very pleasant.

    Either by your ticket or use your presto card
    Jess W.

    This train is AWESOME!! Where do I even start to describe how great it is? You either pay for your ticket or tap your Presto card and you're off. Seats are quite spacious with a place for you to store your luggage near the exits. I also love how there's a plug in each seat section so you could easily charge your devices--something I desperately needed since my flight drained a lot of my batteries. There's also a map to show you the stops and there are three stops before you reach Union Station. The train comes every 30 minutes so you don't have to wait long for the next one. As you board the train, try to get a seat in the last cart because that's where the head of the train will be once it starts moving. I found it hilarious that the first two carts were super packed with people and I had to move to one of the further carts to find a good seat. Nonetheless, you won't regret walking just a little further for a seat near the front of the train. If you used your Presto Card, remember to tap when you get off! I actually got off the train at Bloor and found that it was not the Bloor station that I expected on Yonge but Bloor and Dundas West. It was fine, I just walked to the TTC station, which was just around the corner, and boarded the subway to get me where I needed to go. Since I tapped to get off before Union, I only paid $5.95, which isn't bad at all. Would I utilize this service again, HECK YES!!

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    Union Pearson Express - Pearson Station Reviews in Other Languages

    Review Highlights - Union Pearson Express - Pearson Station

    “They have a train from Toronto Pearson Airport all the way to Union Station in Downtown Toronto in 28 minutes.”

    Mentioned in 9 reviews

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    Economy Rent a Car - I don't smoke and I didn't open any windows...I had this car for maybe 8 hours at this point.

    Economy Rent a Car

    1.1(496 reviews)
    1.1 km

    After reading all the 1 star reviews, i almost decided to cancel all my reservations... but i end…read moreup rented from this place, and it wasn't THAT bad... some impressions: 1. the 3 Middle Eastern guys working there doesn't strike you as the most enthusiastic people you ever work with 2. half of the time you call their number, you get a recording where the voice mail is not set up. and when you do reach them, the person would tell you call them again only when you are at Viscount, then they will send you a shuttle. 3. as some pointed out, you can't ride on the shuttle from the same place as the other rental car shuttles, but you have to walk a bit, ride on a train to the Viscount station, then only then you can call them and then they will send you a shuttle. the shuttle wait was about 10 min, but the whole walking/searching took more than half hour 4. after i returned the car, i was finally able to convince the shuttle driver to drive us to the terminal instead of the Viscount station. He did give me some obvious hint that he wants more tips for his troubles... i end up gave him 20 CAD on the good side, i enjoyed the car... i reserved a "mid-sized car" and i end up getting a 2017 Civic. that was nice. there was a $750 deposit which they'll return to you after you return the car my sister in law end up getting some wierd charges on her bill... i didn't get those wierd charges... but it's better to remember to ask for an itemized receipt. it's not a totally horrible car rental place especially if you come in prepared... the price is indeed cheaper than others... but if you are short on time, i do suggest you find some other rental places

    At Jet car rental I had one of the worst car rental experiences I've ever had, especially in…read moreToronto. I returned the vehicle after only a few hours and the situation was handled very poorly. The customer service team appeared inexperienced and unable to offer any solutions or assistance. They seemed helpless and unable to properly address my concerns. I also contacted the manager by email, but the communication was unprofessional and unclear, with no meaningful follow-up or resolution. Overall, the lack of customer support, poor communication, and unprofessional handling of the situation made this a very disappointing experience. I hope the company improves staff training and customer service standards to prevent similar situations for future customers.

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    Economy Rent a Car
    Economy Rent a Car - Waiting area at 7am

    Waiting area at 7am

    Economy Rent a Car

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    Alamo Rent A Car

    Alamo Rent A Car

    2.6(66 reviews)
    0.2 km

    The team at the Saskatoon Saskatchewan airport location always go above and beyond in all aspects…read moreof my vehicle rental experience. A shoutout to Raj for ensuring my vehicle was suitable for the upcoming winter blizzard on my last rental.

    DO NOT RENT FROM HERE. While returning the car, we entered the return area & I parked the car in a…read moreline of cars that were already there. I chose the left most lane because as I was driving into the area, there was a car coming toward us (probably driven by an agent on its way out) and the left most lane would have avoided any further cars coming in this way (and there were headlights from another car that were on and facing us). As I was parking, I saw the agent who was watching our car but she did not do anything at the time. When we started getting out, she came over and immediately started berating us, saying this lane is only for cars that have issues and need work done. She said she kept waving us over into a different lane, but no one in the car saw her and in fact I was looking right at her while I was parking and she just stood there. First of all, how are we supposed to know that lane is only for vehicles with issues? We even pointed out to her that the lane was clearly marked "returns" and she even said "yes I know that but I was waving to you." Again no one in the car saw her and I watched her as I was parking. There was no signage that said "for cars with issues only." Second, she could have tried a different approach and simply said "do you think you can move into this lane instead? It would help us out." And then I would have moved the vehicle the little bit she wanted it moved and would have forgotten about it. Third, we happened to have a dashcam on the vehicle which recorded all of this. I took snapshots: Picture 1: Car coming towards, us, which is why we went to the left lane to avoid further cars coming too close to us. Picture 2: You can see the lane marked "returns." There are no signs that say "for cars with issues only." Picture 3: You can clearly see the agent. This is not someone frantically waving at us Picture 4: The agent is looking right at us. Still not waving Picture 5: The agent actually turns around from us. This is not someone who is frantically waving at us! Picture 6: Close up of the agent Picture 7: Another close up of the agent (after she turned away from us). Again, it does not look like she is trying to get us to move. I filed a complaint with Alamo, and I had to do it twice just to get it to the manager. I emailed Umar Khan who works there, who totally ignored my complaint. The agent was very rude and very unprofessional. I have rented multiple cars over the years and have never been treated like this. We have family in the area we rented the vehicle at but will not be using Alamo ever again. The employees and managers need more customer service training. I cannot fathom a company like Alamo employing such rude and unprofessional agents. This particular agent needs to be talked to and proper action needs to take place against her. What a horrible way to end an otherwise nice vacation. If you have an option, do not rent from here. NOTE: Yelp does not add pictures in the order they are uploaded, please see my explanation above for each picture and picture caption tells you which picture it is in reference to.

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    Alamo Rent A Car
    Alamo Rent A Car
    Alamo Rent A Car

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.2(113 reviews)
    0.2 km

    This was a really tricky area to get to if you didn't fly into Pearson. There is signage inside of…read morethe airport that directs you where to go but if you're driving to this branch to rent a car (they seem to have more options for drop-offs from this location interestingly enough), it's confusing. The signs from the 409 only tell you were to go to drop-off a previously rented car which is towards departures (you'd think it would be at arrivals right?). Well, this is actually where you want to go to pickup a car as well. So yes, we drove a car here to rent a car since we dropping someone off. There's only one entrance for personal vehicles into the parking structure that houses ALL of the rental car places so it might be a little confusing. There are a lot of entrances that are blocked off so pay attention to the signs and don't drive your car over the road spikes. When you finally get inside, it's a little confusing on where to park because there are a ton of barriers and toll booths. Most of it is only one-way driving. There did end up being parking right outside of the Enterprise area but I have no idea how you actually drive there. At one point we tried calling the desk for directions but no one picked up. The inside where the counters are is actually really nice and modern. We went later at night so there was only one agent working there. The area there is pretty large and there's enough space to socially distance. The compact SUV that was booked online was somehow not available. The agent let us know that he had equivalent ones. This one actually turned out better as they wound up giving us a 2020 Mazda CX-3, AWD for that winter driving, with only 20km on it! It came complete with new car smell and was very clean on the inside. It also had some great features that were good for driving long distances with a digital infotainment system that can connect to your phone through Bluetooth/USB/etc. I'm not sure if all of their cars have these types of features in mind but definitely ask as they were super convenient. The entire process (minus finding out how to get there) took less than 10 minutes. Super easy process and so happy with the quality of the car that we got!

    Absolutely terrible experience with Enterprise at Toronto Pearson Airport. We booked our rental two…read moreweeks in advance, yet after a long flight we were left waiting over 40 minutes at 2:00 AM, only to be told they were sold out and had no vehicle for us. What's the point of making a reservation if it isn't honored? Leaving customers stranded in the middle of the night after confirming our booking is completely unacceptable. To make matters worse, we had no choice but to pay for a taxi to our hotel in the middle of the night because Enterprise failed to provide the car we had reserved. The customer service was unprofessional, disorganized, and showed no urgency or genuine effort to help. This experience caused unnecessary stress and extra expense after an exhausting day of travel. I will never book with Enterprise again and would strongly advise others to think twice before relying on them.

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    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

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    Europcar Canada

    Europcar Canada

    1.1(11 reviews)
    0.9 km

    Recently back from Dublin Airport and rental from this company…read more Rented by Expedia. Total scam on forced insurance purchases. Refused to recognize a premium credit card for insurance coverage. Used the tactic "we need a letter from c/c company specific to renter. Never asked that every, anywhere. So full coverage charge or NO car. They know they have you and don't care. NEVER AGAIN and will make this experience known to as many as possible. Europcar is totally unethical!!!! Expedia failed to protect me so avoid them also.

    Whatever you do, STAY AWAY FROM EUROPCAR…read more I rental a vehicle through Expedia, which I paid $191.09 CDN for the vehicle. When I arrived at the counter, the employee working there took my booking confirmation and told me I had only two cars to choose from, (MIND YOU, both of these options ended up being classified as upgrades, even though I was told from the employee that Expedia would cover the difference.). Then I paid for the insurance, being from a different continent, it felt right getting insurance, however I ended up paying a higher amount because of this 'upgraded' vehicle. THEN the part they dont talk to you about, the 19% PR Station Charge. What is it you ask? Well, I didnt know either until 1 week after i dropped off my rental. It is a mandatory charge of 19% which they bill you on anything you get, the vehicle, insurance, extra fuel, fees. When I tried to reach out while I had the rental, they hung up on me 3 times while I was on hold, very classy move there. Upon dropping of my car, i received the day after. I was charged for 15 liters of fuel, which mind you I filled up at the gas station which THE EMPLOYEE told me to fill up at, so another 28 GBP was charged on top of the 19% fee and 20% tax. I've tried to talk with expedia and europcar to get this settled but I've basically been told to kick sand and I wont be getting a dime back. So in total, my original $191.07 CDN i paid, ended up costing me an ADDITIONAL $1,261.07 Canadian plus another 85.46 GBP for the deposit, lets just call it $1,400 to be safe. So thank you Europcar, and Simon, thank you for not explaining anything clearly and I hope whatever commission you made off 'upgrading' me was worth it to you.

    ACE Rent A Car - Outside

    ACE Rent A Car

    1.8(26 reviews)
    1.6 km

    2 Stars and that is being nice. we booked an SUV through Booking.com with the description reading…read more"Hyundai Santa Fe or similar" fulling expecting to get a larger SUV. one that would handle five adults with lugage with no issues for space and/or comfort. What we got was a Nissan Rouge. We were told they had nothing larger and Santa Fe was late coming back. Yet, we got picked up from the airport in a large SUV and we watched others pick up larger SUV's. Poor inventory control on their part made for an uncomfortable drive on our part as no other option was available. Since we booked through a 3rd party site we got charged for the larger SUV and Ace was unable or unwilling to change the price accordingly. That we'll take up with Booking.com. There were poster on the wall expecting us to have the car "washed and cleaned" as to prevent delays when returning the vehicle as we would need to wait for them to wash it before inspection for any damage. NEVER have I had a rental company make that BS request!!! We did not, but watched others sit in the waiting room waiting for the OK to leave after vehicle inspection. Forget getting a vehicle with a full tank, apparently thats not a thing there, just bring it back close to where you got it... The shuttle back to the airport was like a drive in the Daytona 500!! very fast, very rough, and quite unnerving. Not the best experience, but at least the small SUV was clean. Not on my list to rent from again.

    They stole $70 from me and tried to take more. I went through Aeroplan to book a rental car with…read morethem and received confirmation that it was booked. When I showed up at the door, the fellow said the online booking didn't cover all fees and that I had to pay an additional $38, but the fellow said he could reduce it down to $24. He was a tall slim friendly looking fellow. This didn't make sense to me because we already booked everything online. After about 20 minutes, I finally agreed because I just wanted the keys to drive the car and begin my vacation. This tall, friendly fellow happened to be a thief. The next thing he said was that he required a $1000 deposit before I could take the car. Being disappointed at this point, we told him to cancel our reservation and refund us. He said he would, but did not cancel and thus we lost $70. I am sure he would have kept the $1000 if we chose to put down a deposit. As a lesson to anyone reading this, do not rent a car from this company. They will scam you. We learned the hard way.

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    ACE Rent A Car
    ACE Rent A Car - We were told to repair the tire and they would reimburse us because they had no other cars available that day

    We were told to repair the tire and they would reimburse us because they had no other cars available that day

    ACE Rent A Car

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    Union Pearson Express - Pearson Station - trains - Updated October 2026

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