If you are ever in a pinch THIS IS THE PLACE TO GO! I lost my contacts and this is the ONLY place…read morethat was able to help me within minutes! They have wonderful customer service and their kindness will be remembered!

The staff is SO fantastic and helpful! I brought my seven-year-old son in for his first eye exam…read moreand the girl at the receptionist desk was so wonderful with him. We were able to get our exams, meet with the doctor, and pick out our frames in a matter of an hour. The girl that helped us with picking our frames was so nice. We were told it'd be about 10 business days before our glasses would be in, and it was exactly a week when they called to say they were in. Picking up our glasses was such a quick and easy process. I have zero complaints about the whole process from setting up the appointments to getting our glasses.

Great experience! Dr Lawrence Ronning was very kind, pleasant and meticulous. Lauren fit me in to…read morehis busy schedule the very next morning, after I called about an eye injury. Staff were all very attentive, friendly and efficient. Tissues at check in desk and sanitized pens were nice touches as well. Would highly recommend him!!!

Amazing staff who know thier stuff! I trust no one else with my eyes now except Dr gershman. These…read morepeople are great and always helpful.

First thing you need to understand is that Fishers has sold their only remaining optical to a…read morenationwide company that buys out private practices. They are selling off their stores due to competition and this was the only remaining optical location. We have purchased glasses at Fishers for over 40 years. While they will give you a copy of your prescription, they won't give you your PD, a 20 sec measurement you need to get glasses. Their reasoning is if you don't buy there, you don't get the measurement. When asked to put the measurement on the prescription, the optometrist himself said "I have never done that in 40 years". Since I don't want to pay (again) $400 or more for new glasses, I found an APP that does the PD measurement using your phone camera. Problem solved and now I can save $250 bucks by buying online.

Dr. Michael Shaheen gave me by far the BEST EXPERIENCE I ever had in a doctor's office. He was on…read moretime. He was professional but not stuffy, efficient and thorough, and his concern and caring for me as a patient was extraordinary! He answered my many questions and went above and beyond to explain my condition and the options available. If there was any downside, it was that I had to wait over two months to get an appointment with him...but that just shows how great he is!

My daughter went to Dr.Shaheen for the first time today. He was super friendly and quick! He took…read moretime answering all of our questions!! I definitely recommend him!!

Extremely poor customer service. Hours of operation posted are inaccurate and nobody was in the…read moreoffice today. If your not interested in providing great customer service to the community than get out of Buisness. This has been an ongoing problem with this Vision Center.

The service here is extremely terrible, we have been waiting for seven months to get our glasses!!…read moreI have (called and begged) and texted them....SOOO SAD!! I understand that there are stipulations but this is ridiculous!! if you're not going to be able to operate properly then maybe they should close completely!! JS

I read some not great reviews about this business, so I was skeptical, and actually canceled my…read moreappointment twice. I'm glad I finally went. I read they were rude. I did NOT have that experience . Everyone was very nice. The Dr. was kind, very thorough . He spent a lot of time making sure I was going to get the correct lenses. I read they didn't run your insurance, not true again. Virginia ran my insurance several different ways to see best price for certain add ons. She had a good sense of humor, was knowledgeable, and kind. I was given clear, written instructions on when my glasses would be in. I will definitely recommend them, and be back! Only 1 thing they could improve, they tell you to look at frames while waiting on appointment, but, don't tell you , without asking, which frames are for the $89 deal.

Very inconsiderate of your time. I am 45 minutes past my appointment time and when I attempted to…read moreaddress this I was met by rude staff who offered to reschedule me. So their solution is to further inconvenience me by making me come back. I think not. This is the last time I will come here.

Great Staff and Dr. Had a lot of fun picking out my new…read moreglasses!

From the owner: At JCPenney Optical, we want you to look and feel your best. That's why we offer comprehensive eye…read moreexams, contact lens fittings, and a variety of lens options and fashionable frames that reflect you!

Outstanding technicians and great people! I I will be getting new eyeglasses soon and, though I…read morehave relocated to Akron, I will return there for certain! I am 72 years old, and they treat you with great regard and affection. Just a great experience!

Amazing and thorough dr and the opticians are very kind and help when picking out frames.read more