The appearance of the entrance and reception is really nice with plenty of products to buy. Visually there are no faults but if you really care for your animal, then avoid this place. My dog was injured here, deliberately by the sadist kids they had running the place with no adult in sight. This may have changed now because this place had a really poor write up so effort may have been made since then but I see that many bad reviews have somehow vanished from the net. They tried to claim that they can't be "that bad" as they had a contract to keep strays, as if strays are subject to high scrutiny from their owners? There are other kennels out there, albeit not as nice looking as union farm, with some nowhere near to as nice looking but they can give you a detailed report of your pet, how much / when they began to eat, etc. The Union farm staff couldn't tell me anything other than "yeh the dogs been fine" read more