We chose Charity Cab for a ride to SFO from San Ramon and back, and Keith was great! Although there…read moreis "cab" in the company name, Charity Cab is a private car service with 2 comfortable cars that Keith owns and operates. This was the second time we had used Keith; the first was an early morning trip to SJC. He's reliable, efficient, friendly and cost-competitive with other private car services. When, like us, you need to get to SFO or SJC reliably, and don't want to drive and park long-term, there's no better option I know of than Charity Cab. Ride share apps are hit and miss, and the last thing you want is to have to wait 45 minutes for a ride. And driving an hour, hunting for a space, and lugging a few large suitcases into and out of an airport parking shuttle that makes a dozen stops before your terminal is a drag. And the last thing you want to do after a long international flight is drive an hour to get home late at night. Keith will accept credit cards, but prefers cash if you have it. I highly recommend Charity Cab!

Keith shows punctuality by showing at my door 5 mins earlier for the 6am pick up. Clean car and…read moresmooth drive. Highly Recommended!

On time, dependable, reasonable and I'm so glad I found him! Great service and he is reliable. Will…read morebe using him for all my ride needs to the airport.

AJ arrived early and we had a great ride to the airport. Being dropped off at the terminal was much…read morebetter than driving, parking and then getting to the terminal.

Update review on the return trip: The driver called to…read moreconfirm my arrival prior to my scheduled pickup time. He helped to load my luggages and helped my wife to secure our kid to the child seat on a rainy day from SFO. The ride was pleasant and professional. All in all, very good experience and certainly will use the service again when needed.

Traveling is already a hectic thing to do when you have a big family, but what's more hectic is…read moregetting your big family to the airport in one vehicle. We were pleased with the service we received to and from the airport with 5 kids and 10+ luggage's! When we arrived home from our trip, our driver was there ready to pick us up and gave us exact location pickup , no hassle at all.

Absolute ripoff! First they give you the base rate, but surprise you with additional fees when you…read morearrive at your destination. It cost triple the price of what Lyft estimated. I made a huge mistake using this service. Use Uber or Lyft and avoid this Taxi service.

We always used DeSoto before Uber/Lyft became popular and they were great, even fabulous. However,…read moreour recent experience changed my mind. On 8/24 I called in the morning to request a ride for that evening in Livermore. Needed a pickup at 5:40 p.m. for a 6:00 private event we were attending. At 5:50 I called to see where the driver was and was told "not to worry, he was on the way". At 6:05 I called again and asked the person answering the phone to call the driver to find out where he was and asked that person to call me back and advise me of the ETA. I never received a call back and our driver never showed up. We ended up driving our own vehicle to the event and we're obviously late. Horrible service. Will not use again and have let others know as well.

Had to rave about Nathan and the amazing service we received! First of all, booking our…read moretransportation was super easy. We were even upgraded to a better vehicle, which totally fit our needs perfectly! The chauffeur who arrived was very friendly and very accommodating. I rate this company at 10 with customer service. I will book my next ride to the airport through them!

Tri Valley Airport Shuttle was great! We booked transportation from the hotel to the venue for the…read morebridal party (2 vehicles) and another 2 vehicles 1/2 hr later for groom and ushers. All vehicles arrived ahead of schedule! Vehicles were clean, prices affordable, and pet friendly (dog was a member of wedding party). Drivers helped load items into vehicles as bride and bridesmaids had their gowns in tow! Thank you Sunny (owner) for personally being one of the 4 drivers, your personal touch was absolutely appreciated!

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

Sometimes necessity demands that you use a service you've been warned against, as was the case with…read morethis Yellow Cab. After my experience tonight, I'd rather stick my thumb out on the side of the highway! I phoned with my coordinates in Danville and was told a taxi would pick me up in 15 minutes, so I dawdled in some stores to pass the time. Half an hour later, nothing. So I ring again only to be put on hold. Me: pester, pester, pester Dispatcher: "on our way", "on our way", "on our way" Rinse, repeat three times. Finally, I climb into the cab and tell the driver my destination, BART, only to have him try and wrangle a full fare all the way to my house which he quoted at EIGHTY dollars. Are you out of your dog gone mind?? I could buy two pairs of mediocre shoes, or one pretty decent. Stock up on groceries at the Bowl for a week. Drink six greyhounds at Van Kleef. Do I look mad?? I was firm but throughout the entire twenty minute ride he kept harassing me. The last time I'd been that pissed at a stranger was when this woman lamented about how "kids are so stupid" at the Exploratorium. Hear me roar, "NEVER again will they have another dollar of mine!"

If I could give this company ZERO stars, I would…read more I called for a taxi at exactly 2:59 today. I was told by the dispatcher, "They will be there in 10 to 15 minutes." As I am sitting here, it has been 52 minutes and I've already called another cab company. I understand that there are more pressing issues in the world, but if your business is picking people up and dropping them off, then you might want to at least try and do a good job at it.

great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

I left my prescription glasses on the seat of van. Driver turned right around when I called him and…read morereturned them to me quickly. My trip to Ireland would have suffered with me not being able to read! They are great!

Couldn't have asked for better service! I've used Nathan and his team a couple of times for both…read morebusiness and personal trips to the airport. Each time, there were prompt, professional, and most of all, flexible when flights were delayed. Another plus was ease of payment and receipt for services. I highly recommend Nathan and his team. I like to support small business owners such as himself because they truly do take care of their clients. And he remembers me! Looking forward to booking my next trip with his team and starting my vacation right.

Excellent Service!!! Pleasanton Airport Service is the…read morebest. I was searching for a reliable, trustworthy and scalable airport service in town. These guys have pretty much all the qualities. First, the dispatcher was very professional. Second, the prices are genuine and my boss gave me a positive feedback about the service. He said, Christy you rock. The car was very clean and the driver made to the airport on time with safety. I do recommend Pleasanton Airport Service. If need help for airport or local trips, Give Pleasanton Taxi Cab a shout at 925-924-1234.

I must note that this cab service was a welcome change from the regular dingy cabs i've taken…read morearound. (no offence) What i looked for, i got - a professional service, clean cabs (new model cars too), and always on time! (phew! thank god for that!) Drivers were pretty hospitable too. that always helps! :) I'd recommend to anybody in the area for sure!

I called a cab to go to airport and because of them I missed my flight.There was a no show at 5Am…read more WHen I called them to find where my cab is, the dispatcher seems like he just woke up. He kept asking me what, and where you need a cab. I was sick listening to his accent. No help at all. I hate them and will never call them again. Please avoid this company, otherwise you are getting yourself in trouble.