Great service, got me in and out quickly, super friendly. After a less than stellar experience with…read moreBudget, I called Enterprise and had a reservation secured over the phone in minutes. Once I got to the location, the staff got me in a car and on the road in about 5 minutes. Note: You can only reach the location from one side of the highway, and it comes up quickly, so be aware. It's located next to a Jersey Mike's.

I really had a terrible experience at Enterprise. After being in an accident i went there to rent…read morea car. They specifically told me that my insurance would cover the total cost of the rental , even on a Jeep. So I took it. When it was time to return they told me there was a 2000.00 balance. When i disputed their own facts they lowered it to 800.00. They are nothing short of liars and crooks. As always buyer beware but especially with them!!

I had the most heartening experience at this agency yesterday…read more I was looking for an address nearby to pick up my grandson at his school bus. My gps was not showing a map in the cloudy, rainy weather and I could only remember some landmarks during my arrival by taxi the previous night. Also, I couldn't find the high beam on the rental car. Initially, I went to the gas station on the corner. They're supposed to help travellers in distress, right? They heard my problems and sent me across the street because "there was a car rental agency there which could help me" ( not mine as it happened this time). So I walked in for help at Hertz. Trevor at the front desk, greeted me pleasantly and asked how he could help. He recognized the street name I wanted; pulled out his cell phone to confirm directions ( 2 minutes from there if you knew the way). Then he put on his cap and walked over in the rain with me to my car, parked literally by the front door of the gas station, and showed me where to turn on the car lights. Before he left me he reviewed my route and reminded me that we had just over-ridden the automatic lights. I would have to switch back when I arrived. It was a perfectly competent, helpful and generous effort. This Hertz agency defines a good neighbor. I am happy for the people who live here. I got to my grandson's bus on time.

Easy online reservations. Mike helped me for two rentals since my car was being repaired at my…read moredealership for longer than expected. Quick and easy pick up and drop off!

I arrived at 5pm for a 5pm reservation. The place was deserted so they clearly left early. I've…read morerelied upon this location for years, but it's going downhill under new management. Two cars ago I had to make a detour and drop a car off in Baltimore because of mechanical issues (that car was also dirty). I'll find a new rental car service (there is one in Keyport).

Vanessa, the manager, made me happy. She called to confirm…read moremy reservation, accommodated everything I wanted with a great professional attitude. She even gave me extras at no cost. Tyler, my rental agent was awesome. Professional demeanor and dressed well. Very nice attitude and service with a smile. I recommend this branch for your Enterprise car rentals.

No one answers the phone. Cars are filthy. Rented two cars from them and both of them were filthy…read moreunfortunately the insurance company made me go to them.

Mo was a Pleasure to work with! Very Nice and Professional!…read moreHighly recommended Avis Red Bank

I've had it with this location. They gave us a car fully aware it smelled like a full diaper was…read morewrapped in another diaper that was left in the sun. We tried desperately to swap in Maryland and VA locations once we got to those states. After 8 hours in this awful car where my kids eyes were watering and all our clothes and hair smelled like this I went to the Richmone Airport budget to swap. Everytime I called Red Bank to complain no one answers. Why? Because the guy working there is in the back getting high. The place reeks of weed and hes clearly stoned when you go in. The health and safety of my kids were put at risk thanks to you. Not only did I waste hours of time, gas and toll money and time away from family to make this swap, I know they won't care because we've had cars from them before that smelled like smoke or pot and they just shrug and say ok. I don't care if they're open on Sundays, absolutely done with this company and this location.

I used Enterprise to rent 2 cars over the past month because Enterprise is the preferred partner…read morefor Allstate insurance. This team at the Enterprise location in Res Bank NJ is excellent. The hours of operation are great and the team goes the extra mile. You are given business cards for the personnel you are working with. The cars are all in good shape and clean with no mechanical issues. I wouldn't hesitate to use them again if needed. The management team is looking out for their customers.

I rented a car from Enterprise this past week when my car was in the shop. I spoke with a gentleman…read moreby the name of Joel at the Red Bank location who was incredibly accommodating. He immediately sent Amy, who was adorable and knowledgeable to pick me up from my job. They made my stressful situation such an easy one. The prices are very reasonable and their hours are great. I truly appreciate all they have done and how much they facilitated me along with Lucy and the rest of their employees. Thank you so much. I highly recommend renting from them. Nadine S.

Following my initial complaint, Sixt contacted me and resolved the situation professionally and…read morerespectfully. They honored what was discussed and showed great customer care. Thank you for taking responsibility and handling this properly.

WORST experience EVER - they scam you!…read more I arrived at the airport in Portugal and they took advantage of the fact that I didn't speak the language and changed the car and added all these "necessary" charges and my prepaid car that was $329 was billed at $775! NEVER AGAIN!

I've rented from this location a few times over the years. Joe and Hector were great to work with…read more Better than prior teams. I didn't have issues with them either. No issues with service.

I rented a car one way from Maryland to Keyport, NJ. My car broke down in Maryland. I drove it…read morestraight up to NJ. The Keyport Enterprise called me wanting to know when I can return the car because they had "someone looking for this model to rent". I returned the car a couple hours early only to have the rep tell me "there is noticable damage to the rear tire well" . I said I don't see anything. She said there is a "gap". I Still couldn't see any obvious damage. She said she would have to notify the Maryland store and pulled out a flimsy ruler and took pictures. The car I rented had over 36k miles. I looked 4 times at the "gap" and it's was minuscule. Not noticeable unless you are 2 inches away at the base of the wheel well. I took pictures from 12 inches away and you can't see anything. I don't know what type of business they are running here. I have rented from them a few times, but now I am not sure if I can rent or even recommend Enterpeise to anyone.

5 starts all around! The first phonecall was prompt, brief, professional, and informative. And so…read morewas the car pickup, all the way thru the text msgs and the dropoff. Fantastic job everyone. Thanks for the great experience. EM

I've never had such a horrible experience at a rental car place. Every single employee was…read moreextremely rude and unhelpful. I truly would rather walk multiple states than to EVER step foot into another enterprise . if I could give an establishment a -100 I would