We had UnderDeck Oasis in Grandville Michigan install under-deck ceilings on two of our decks. I was extremely pleased working with their company and found their employees to be extremely knowledgeable, helpful, and courteous. Christian, our installer, was fabulous and did an outstanding job. He was very thorough and very careful with the installation. To be honest, I initially was concerned that the job was a little pricey. But when I saw the quality of the materials used and time and craftsmanship that went into the job, as well as how nice our decks looked when they were finished, I better understand the work involved and think we got very good value for our money. I highly recommend this company and am extremely happy we hired them. I wish all contractors were as easy to work with as this one and provided the skill, craftsmanship, and return of value that we received from UnderDeck Oasis! read more

We had Under Deck Oasis makes repairs on our deck. We paid for services that did not fix the repairs we paid for. The call was made to come back to fix what they did NOT FIX. the promise was made they would be back. We have never seen or heard from Under Deck Oasis Omaha and now winter is here and we have problems... We are tired of trying to work with this company who does not respond as a previous Review stated..."Take the money" and run. read more

After nearly two years, I have finally hit my limit and am writing to share my experiences with the Under deck Oasis company. The installation of my system cost 15K dollars. One would assume a purchase of that size would be backed by a warranty and work force that could substantiate the cost. Well, not the case, I have had nothing but problem after problem. Frustration after frustration. Based on my experience, there is no such thing as a warranty, just install, take your money and run. Due to the way the underdeck system and my deck are build the drainage was run for part of the deck toward my home. As a result, my first problem was a 16 foot hole in the basement where the water from the under-decking ran into the bathroom fan vent and filled the pipe leaking until it collapsed the ceiling. They did respond on this...the run off issues were corrected at a visit by their technician, but the ceiling was never addressed or even discussed by the owner. I have corrected most out of my own pocket, 2200.00 so far, however then another ceiling collapse occurred which a plumber and HVAC rep both concluded was residual water from the initial leak. (460.00 for them to evaluate for other potential sources). That hole has yet to be corrected. While they were there an attempt was performed to correct the below issues. These additional issues included leaks from both multiple installed panels and the gutters, the support beams, and one of the light fixtures. I have had now a total of 2 visits, with no actual success at alleviating the issues. I have requested 5 more times for a technician to come and correct the issues. I'm now not event getting the courtesy of an email response. So after nearly 2 years, a leaking, ceiling and now further damage to the property under the ceiling, I have taken it upon myself to fix these issues. The continued issues with the leaks between the standard stacked 2X12 beams I have corrected on my own with a wrap of flashing on both acting like a gutter. Not perfect but at least not leaking into the center of the space on the furniture or people. The gutter leaks I had to reapply a gutter calking to alleviate. And unfortunately the light leak I have not been able to correct. I have already lost one ceiling fan, and due to the leak am now loosing one of the leather couches to mold from the moisture. All in all, their ineptitude has cost me an additional 1600.00 conservatively and hours of frustration. I am throwing money at a poorly installed and defective system. I have had three other underdeck ceilings with two other companies. I have never had the amount of problems, or lack of customer service or follow up. I have never felt so cheated and disappointed in a purchase. I am sure there are some good stories out there, but if I ever had to do this again. I would 100% choose another company. Hope this helps. read more

The company is based in MI but does business around the country. It is nearly impossible to obtain service within reasonable time since the dispatch technicians remotely. They are one of, if not *the*, most expensive solutions on the market. My gutter system has leaked in heavy rain since it was in stalled numerous years ago. They have no Local affiliations for installation and service as far as I know. I finally called them for service and it took over a month to schedule a services appointment due to their traveling service schedule. I traveled a few hundred miles to meet them at my home and took off work to meet them at my house. They were a no-show, nor did they call me in advance to let me know they weren't coming. If you are looking for this product/service, I would do a lot of due diligence before you make a decision. I would not recommend this company. read more

Just had the Under Deck Oasis system installed at my home in Florida. A great product and terrific installation service! Looking forward to finally having a dry space to enjoy! Thanks to Tony & Matt for all their help! read more