Not sure why all the hate... the pricing is a bit high, but the staff are great. The store is clean…read moreand well organized. They have the BEST selection of specialty balloons. Around Halloween time is my fav time to shop at Party City.

Thank you Party City for having the majority of the things I needed at a great price for my…read moredaughter's 2nd birthday party. Everything was delivered on time and in good condition. Everything from serveware to a cardboard cutout of Moana. Thank you!

I am so pleased with the balloon display for my parents 50th wedding anniversary! The design and…read moreservice were top notch! I will definitely use them in the future!!!!

Exclusive Balloons is amazing. We have used them for birthday parties, bridal showers and my class…read morereunion. They are very knowledgeable and produce incredible art. I highly recommend Exclusive Balloons for all your party decorations.

TLDR: There are plenty of other venues you can use for a large or intimate event. Choose them. I…read morewish we would've. I would leave zero stars if that were an option, the one star could be for the serving/bar staff, they were nice. Thats where my positives end. The people we worked with Kirk and Wendy were extremely difficult to deal with and my pregnant cousin was left in tears on what should've been one of the happiest days of her life. I helped my cousin plan their baby shower there. It seemed that everything was fine, my cousins decided to announce in the middle of their baby shower that they eloped. Wendy was told when we arrived 45 minutes before the baby shower while we were setting up and she was super encouraging as we are carrying things out and cleaning up we found that she completely changed her tune and they tried to charge over $3500 more than originally quoted for food and an intimate wedding package (which came with additional food, time and dozens of amenities we didn't use or were even offered to us to use) we received nothing additional from the service we originally were invoiced and agreed to. It was truly unbelievable we took 10 minutes out of our 4 hr party to celebrate them getting married and they said "the baby shower was secondary" (ACTUAL QUOTE) where we did literally 6 baby shower games, baby shower gifts, all the decor and cake (including a gender reveal cake) and party favors were all about the baby. It was really heartbreaking and can't believe they would berate a pregnant woman like that at her event.

If I could give negative 5 for customer service I would. Devasting…read more TLDR: There are plenty of other venues you can use for a large or intimate event. Choose them. I wish we would've. I have been to this venue for a number of events in Jackson. We personally haven't chosen to book for family events mainly because they require in house catering and the food is mediocre at best. However, we try supporter local businesses and nonprofit's. My experience completely took me by surprise, in the worst way. The serving/bar staff, they were nice. Thats where the positives end. The people we worked with, Kirk and Wendy, were extremely difficult to deal with and my pregnant niece was left in tears on what should've been one of the happiest days of her life. It seemed that everything was fine, my niece and nephew decided to announce in the middle of their baby shower that they eloped. Since our entire family would be there. Wendy was told when we arrived an hour before the baby shower while we were setting up and she was super encouraging. However, as we are carrying things out and cleaning up we found that she completely changed her tune and they tried to charge over $3500 more than originally quoted for food and an intimate wedding package (which came with additional food, time and dozens of amenities we didn't use or were even offered to us to use) we received nothing additional from the service we originally were invoiced and agreed to. It was truly unbelievable we took 10 minutes out of our 4 hr party to celebrate them getting married and they said "the baby shower was secondary" (ACTUAL QUOTE) where we did literally 6 baby shower games, baby shower gifts, all the decor and cake (including a gender reveal cake) and party favors were all about the baby. It was really heartbreaking and can't believe they would berate a pregnant woman like that at her event. WE WILL NEVER USE CASCADE MANOR AGAIN. And we are spreading the word about their service, lack of compassion and poor communication to everyone we know in the business communities we work with

place was dirty, looked like old stuff and prices were expensive , but of the 3 in that area guess…read morewas best of 3 over priced places

Returning from a trip from Lansing, I saw billboards for fireworks. I originally saw billboards for…read moreanother shop but as I was driving south on Rt. 23, this BIG UNCLE SAM STATUE happened to be the first thing I saw so we decided to stop in for a quick purchase. Bought a couple bricks of firecrackers. They had a pretty good selection of fireworks, far better than the temporary roadside "container" type firework stops that I'm used to. It's a week after July 4th and I'm not sure how many opportunities I'll have to light some firecrackers, but at least I'm prepared now.