I discovered that my GE refrigerator had stopped working overnight. I called Appliance Repair…read moreBarrhaven at 11:00 o'clock and booked a call for noon of the same day. "Andy" called when he was 5 minutes from my door. He investigated the problem, identified the deffective parts, advised me of the cost and made the repairs in short order. Andy was focussed, knowledgeable and efficient.

Our KitchenAid dishwasher had a leak. We bought a new sump assembly, installed and tested. Still…read moreleaking. Call Barrhaven Repair Appliance and set up an appointment. The night before the apt, we get a call saying the guy can't come Monday, have to reschedule for Thursday. Okay fine, shit happens. Guy shows up Thursday and there's negative attitude from the get go, apparently because we never should have ordered the part ourselves. He asks how we installed the "parts". My wife explains that there was 1 assembly, not multiple parts. Answer not good enough. He actually starts arguing with my wife IN MY HOUSE. Mr "I've fixed 600 dishwashers" doesn't know that you can get one complete sump assembly (we got ours from Regional Factory Parts & Service on Antares). By this point, my wife is completely stressed. He tells her that there's a minimum $250 charge. Okaaay, nobody told us that when we made the appointment; only that there's a $75 fee to have somebody show up and that the $75 will offset the final price if we approve the repair. So now they already have $75 of our money. We've been washing dishes by hand for 6 weeks and just want the thing fixed ...so she tells him to go ahead. Turns out the problem was that we hadn't treated the gasket ring with dishwasher soap so poor seal. Who knew? Guy reassembles in 1/2 hr and dishwasher working. So, with tax, it's just cost us $282 (incl tax) for half hour of work. So why am I giving these guys 1 star? 1 reason: shit customer experience. If I had known that there was a flat $250 fee when I first called, and given that I don't need any new parts, I would have called someone else. Comically, the manager I spoke to afterward told me it would have been more expensive if I had gone with someone that charges hourly rate. So there's appliance repair joints charging $500+ /hr? I was born at night but it wasn't last night. Add to that the unwelcome blowback from the technician and, needless to say, we will never do business with ARB again. Couple of pro tips, guys: 1) the customer is always right, 2) when the customer is wrong, see #1.

This appliance repair is just perfect. Honest, easy to deal with, quick response. I have been…read morecalling him for many years and he always provide and estimate and professionally repairs once customer approved the cost.

Great service, repairman was polite and knowledgeable saved me from having tp go out and buy a new…read morefreezer. Highly recommend will tell my family and friends if there are looking for repairs this is the place to go Marney

Gary sent Ihor right away to come out and help me. He did some testing and troubleshooting to…read morefigure out the problem. It was really helpful and inexpensive. All my questions were answered. Highly recommend Certified Appliance Repair for your home appliance repair needs.

excellent service by Alex. Dryer belt and pulley snapped and he some parts on his truck that he…read moresaid might fit. Turned out they weren't quite good enough, so parts were ordered that took only two days to come in. Dryer works fine and is quieter than before. Definitely would use this company again. Good value, about 70% cheaper than buying a new dryer. hopefully I'll get another 12 years out of this dryer.

As a consequence of the recent power outage (Canada Day 2026), our Samsung refrigerator started…read moremalfunctioning, grinding thumping noises, error codes and control panel no longer recognizing instructions. King Appliance tech set up an appointment and then called me back and actually came 3 hours before the appointed time. The diagnosis was thorough, but we determined that our 10-year old refrigerator was not worth repairing (parts alone were $500 and Samsung timeliness to get the parts was 4 weeks). King's service call charge was a modest $89 all taxes in. Definitely competent and honest, i would use them for any appliance reoairs.

I had a 10 year old Samsung dryer problem related to a TE error code (temperature sensor). I called…read moreAppliance Repair and was given an appointment for the next day. The repairman show up on time and diagnosed the problem very quickly (a thermistor was on the blink). Fortunately he had a replacement one in his truck and installed it. That corrected the problem. The repairman was very nice and explained what needed to be done and did it. He cleaned out the lint that had gotten into the dryer as well as cleaning up his work area. I wish I had taken his name down so I could compliment him in this review. I definitely would recommend this company. The repair cost was reasonable.

I was not impressed with the visit. I was mislead into believing the service call was $80 and…read more$25.00 for every 20 minuts after the initial 20 minutes - not so at all. Tech wanted to charge 105 + tax for a 5 min assessment. The part was very expensive but I could get it for $80 cheaper because I have a parts account #. After hearing that he said, he would charge me the $80 more on labour because he makes money on the part. Instead of charging $180 for a 2 hr estimated repair call, he would charge $240 and he wouldn't have to do any running around to pick up the part. I was outraged and will not be calling on him again.

Our oven stopped working after a power outage during a long weekend. Independent Appliance Service…read morewas listed on Yelp, so I reached out. They were quick, responsive and easy to communicate with. Our oven was repaired quickly and efficiently. Steve, the person we dealt with, was kind, patient and nice. The whole process was quick and painless. If our appliances break again, I'll be calling Independent Appliance Service again if we have issues.

false pretexts !! , i agreed to use the service at advertised price 299.00 ,…read more now they are quoting triple 899 it as it is commercial and much simpler access and only 20 m of ducts their sales rep kept asking all question about access, parking , all of wich i answered correctly , easy 1st floor access , no basement no hidden duct , all apparent will never do business whith somenone with these practices

The best in the business. Truly excellent work ethic and customer service…read more I was impressed with their high dusting and contact cleaning which included duct cleaning and filter cleaning. The difference was night and day. They were very thorough and helpful throughout the entire process. Worked with my schedule and always followed up. I cannot recommend this company more. These guys are bar none the best in the area. - DB

Rony and his team were awesome! They are quick to response and consulted what is wrong with our…read moredryer and checked it out and right away fixed for us. So impressed with their work and how well they responded to the customer. Indeed Honest guys

My dishwasher was not draining properly. Rony came within 24 hrs to look at the machine and advised…read moreme that the drain pump was malfunctioning. His cost of repair was very reasonable and he was able to repair my dishwasher saving me money on purchasing a new machine. Would highly recommend Rony and will use his services if ever needed in the future!