This place sucks. Scammed me. Bought a ps3 from there that they said worked just fine. 3 days later…read morethe disc won't eject and the manual eject screw was missing which means either previous owner or shop owners knew about the problem and still sold it to me for some reason. Took it to computer warriors yesterday and now have to pay for things to get replaced. This is a ps3 btw not a ps5. STAY AWAY THIS ISNT THE FIRST TIME THIS HAS HAPPENED idk how they're still in business.

For years, this business has been a yellow stain on our area and they should revaluate any and…read moreevery interaction with the community. I don't understand how the business practices of this store are sustainable. In my profession, this store would be described as an "unethical, parasitic of nature & an ache to our locals, visitors & military individuals in the city of Jacksonville. My friends and family, have had negatively consistent experiences of being taken advantage of, disrespected and lied to. The prices on merchandise are fraud and the owners and management should be investigated and held accountable. How many YEARS of "chances" does one business need? "To remove a parasite, you must stop feeding it. Don't feed the business, the business changes or dies out." In my experience, please do not waste your time & money, you will be taken advantage of. Feel free to try your luck, but be warned, you will experience bait & switch tactics, unprofessional interactions and witness a lack of customer service, with a widely known reputation that speaks for itself. You don't have to take my word for it. Ask ANY Jacksonville LOCAL, for yourself.

Ordered game online and after 5 days of silence I got an email from them saying my order is…read morecanceled. And I still have not received a refund either

Such a neat gem. We came across this shop while going shopping in this plaza and we're so happy we…read morewent inside! They have very cool Knick knack decor along with plushies, collector items, and of course games. They sell modern as well as older model games + devices. Highly recommend for others to come visit if you're a fellow gamer. They're also dog friendly!

An online order was placed with them and for weeks they ignored email requests as for updates. A…read moreusps label was created, but it never shipped. At first they seemed like they actually would figure out what the problem was, then they simply stopped replying. Order from DK Oldies instead. This place isn't worth your time.

This video game store is awesome. They have a wide…read moreselection of retro games and accessories all the way to new school games. Recently traded a couple games, and had the problems of it not working, they worked with me, with issues at all. Absolutely great store!!

Did you ever need to find a particular game for your system and couldn't figure out where to look?…read more Then you should try 211 Video Games. Owner is a great guy. The place is set back off the main road so you don't get run over walking in the parking lot like so many other places near Southport. Boxes of gold WAITING to be discovered! Get in there!

My fav game shop So…read moremany games, consoles and throwback to delight. The team here offer unparalleled customer service. Jeff the owner is kind and considerate, offering demos and history lessons on antiquated systems. So glad we have a SPT shop of this nature for the future of nerds and geeks alike.

The customer service sucks here; the staff members (specifically the tall bald guy) have no…read morepersonality and are rude. Their trade-in process is terrible and time consuming for no reason. The bald guy treated me like a criminal looking at cards. The whole experience is very uncomfortable and the people are standoffish. Why work here if you're miserable? Not sure if it's because of race, but Ive never felt this uncomfortable at another card collectible store in this area. Only the blonde and blue-haired girl are always nice.

Love this place! They are super knowledgeable and kind. I didn't really know what I was looking…read morefor, just that my husband LOVES Pokémon and they were great they helped me figure out and find and really great present that I know he is going to lost his mind on!! Highly recommend if you are looking for any gaming stuff!

Are they serious with these prices? 7.99 for a common PS1 game? 14.99 for a common PS2? I didn't…read moreeven see any rare games in there. Just a bunch of overpriced common games. Save your cash and shop on eBay if you're a Kinston gamer.

My first trip to Phatboy's I was delighted to see a laid back staff that was as knowledgable and…read moreexcited about video games as I was. They had the newest games with deals on them, mini bundle deals on older games, and I even saw a Japanese Dragon Ball Z video games. They even had a Sega Genesis, Nintendo 64 and Super Nintendo, not to mention the massive amounts of games for outdated systems. Overall this is the best video game store I've been to in a long time.

Showed up before closing time and was refused entry into main store. Was told by manager that the…read morearcade would be open longer because they were having card night. Same idiot that denied us entry to store came and kicked us out of arcade as well so they could play card games. Seems the right hand doesn't know what the left is doing. In this day and time to turn away business that means they dont need your money or have plenty to pay higher for your trade ins.

Being of the age to remember Pong first coming out, this arcade has a lot of the old school arcade…read moregames I dropped many quarters through growing up. Thanks for keeping old school arcade a available! All the older games take a lot of time, effort and money to maintain. Thank you!